#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(863)284-5491
Tool & Truck Rental(863)284-5482
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2805 Us Highway 98 N
Lakeland, FL 33805
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Customer Store Reviews

  • 4.8 out of 640 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (640)
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Showing 1-30 of 640 reviews
Karen from customer service was rude and indifferent. Brad the manager was the same
Karen from customer service was rude and indifferent. Brad the manager was the same
by
  • Verified Purchase
1 found this review helpful
This Home Depot store is always a lot of fun to go to the people are very friendly and always hel...
This Home Depot store is always a lot of fun to go to the people are very friendly and always help you
by
  • Verified Purchase
  • Recommended
Very helpful staff they even cut the drywall to the size I needed thank you Arthur and Daniel
Very helpful staff they even cut the drywall to the size I needed thank you Arthur and Daniel
by
  • Verified Purchase
  • Recommended
Nice store but I’d like cashiers to check me out Don’t like self check outs, too much work for th...
Nice store but I’d like cashiers to check me out Don’t like self check outs, too much work for the client
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Always find the employees to be friendly and helpful. Easy to find what I am looking for.
Always find the employees to be friendly and helpful. Easy to find what I am looking for.
by
  • Verified Purchase
  • Recommended
Better than their competitor up the street. Very friendly staff that is very knowledgeable and al...
Better than their competitor up the street. Very friendly staff that is very knowledgeable and always ready to help you find what you need. Your competitor could learn from this store. No brainer on where I will go next time I need something for the home.
by
  • Verified Purchase
  • Recommended
Employee very helpful and knowledge
Employee very helpful and knowledge
by
  • Verified Purchase
  • Recommended
This is a decent Home Depot. Generally well stocked. Courteous and helpful employees. Convenie...
This is a decent Home Depot. Generally well stocked. Courteous and helpful employees. Convenient to the north side of Lakeland.
by
  • Verified Purchase
  • Recommended
They have great selections. The employees are always friendly and helpful.
They have great selections. The employees are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
The electronic the workers was very helpful
The electronic the workers was very helpful
by
  • Verified Purchase
  • Recommended
Customer service is what I like and there doing a great job. I’am 75 years old and the people tha...
Customer service is what I like and there doing a great job. I’am 75 years old and the people that work there are respectful.
by
  • Verified Purchase
  • Recommended
We purchased 70 bundles of shingles on 3-8-2021. They called 3-12-2021 at 10:39 a.m. to tell us t...
We purchased 70 bundles of shingles on 3-8-2021. They called 3-12-2021 at 10:39 a.m. to tell us they were ready, then when we went to get them they didn't have them. ( same day ). Then they butt dialed us and trashed us not knowing we could hear them. Patricia and Brad! Very disappointing. I hope management sees this. I called Brad and let him know about his blunder! I will follow up with Area Manager!
by
  • Verified Purchase
1 found this review helpful
Store is neat and associates are friendly and helpful Yadira was extremely helpful and sweet.
Store is neat and associates are friendly and helpful Yadira was extremely helpful and sweet.
by
  • Verified Purchase
  • Recommended
We are looking to replace our patio door. Bob was very helpful in guiding us through the process ...
We are looking to replace our patio door. Bob was very helpful in guiding us through the process of having someone come out to measure and what our options were. Thanks Bob.
by
  • Verified Purchase
  • Recommended
Great customer service in the garden center went over and beyond to help my wife and I the young ...
Great customer service in the garden center went over and beyond to help my wife and I the young lady at the checkout was very good at her job thank you
by
  • Verified Purchase
  • Recommended
Very nice and very helpful to the customers
Very nice and very helpful to the customers
by
  • Verified Purchase
  • Recommended
The people are friendly, knowledgeable, and very helpful.
The people are friendly, knowledgeable, and very helpful.
by
  • Verified Purchase
  • Recommended
Store was stocked and clean. Plenty of personnel available but not properly trained in store poli...
Store was stocked and clean. Plenty of personnel available but not properly trained in store policies They keep screwing up my 10% Miltary discount. I was told that the "policy changed - it is only available on Holidays" Now - on my most recent purchase - the discount only applied to the lowest priced item in my cart. The amount was only 58 cents on a $50.+ purchase. In order to find out why, I spent an additional half hour with customer service (useless). They can't even show me a copy of the policy. if you are a disabled Vet and count on the discount - dont go here
by
    1 found this review helpful
    Great experience every time with staff, and establishment.
    Great experience every time with staff, and establishment.
    by
    • Verified Purchase
    • Recommended
    EXCELLENT CUSTOMER SERVICE!!!
    EXCELLENT CUSTOMER SERVICE!!!
    by
    • Verified Purchase
    • Recommended
    Cashier Yasmine was very nice and gave great customer service
    Cashier Yasmine was very nice and gave great customer service
    by
    • Verified Purchase
    • Recommended
    Clean, quick and easy place to shop
    Clean, quick and easy place to shop
    by
    • Verified Purchase
    • Recommended
    I would just like to say, I Love me My Home Depot Store 0248 Lakeland.
    I would just like to say, I Love me My Home Depot Store 0248 Lakeland.
    by
    • Verified Purchase
    • Recommended
    This trip to Home Depot will always be worth your time if you get lucky enough to find the cashie...
    This trip to Home Depot will always be worth your time if you get lucky enough to find the cashier named Kim O. (Younger thin blonde) then You'll definitely leave with everything you came for (or possibly a better version of what you needed and possibly a better price), and you will be through the check out lane so fast you'll have yourself questioning how she did it so fast meanwhile making intellectually humorous remarks and jokds. You'll leave her lane laughing and happy you went to Home Depot Everytime. Promise you that. Best employee at this store.
    by
    • Verified Purchase
    • Recommended
    I will recommend this Home Depot store to anyone that house hold stuffs
    I will recommend this Home Depot store to anyone that house hold stuffs
    by
    • Verified Purchase
    • Recommended
    The store always looks good and the staff is very helpful. The parking lot get a little tight som...
    The store always looks good and the staff is very helpful. The parking lot get a little tight sometimes but that is because the contractor trucks at peak business time. The customer service and returns team are fast and efficient thanks to people like Guy and Yadira. Lumber and Pro Area is far superior than the "Blue" store and their machine is never broken like the blue store. The Electrical side is packed with knowledgeable people that can help you with what you need. If your time is of value to you, then ORANGE is the way to go bar none.
    by
    • Verified Purchase
    • Recommended
    This store has been very helpful as a customer with all the product I have purchased over the yea...
    This store has been very helpful as a customer with all the product I have purchased over the years. Anita Gonzalez is very helpful and knowledgeable associate to work with when complete my transactions in this store.
    by
    • Verified Purchase
    • Recommended
    Bernice, cashier, is the best! Great help to me. To the Review Guidelines point: Were you able t...
    Bernice, cashier, is the best! Great help to me. To the Review Guidelines point: Were you able to get assistance if needed? Bernice came through for me! Thank you!
    by
    • Verified Purchase
    • Recommended
    Thank you for being so helpful and having employees that are not always in a rush to walk away.
    Thank you for being so helpful and having employees that are not always in a rush to walk away.
    by
    • Verified Purchase
    • Recommended
    Crystal in the check out lane was very nice and professional
    Crystal in the check out lane was very nice and professional
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 640 reviews

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