#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(303)205-4402
Tool & Truck Rental(303)205-4408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7200 West Colfax Avenue
Lakewood, CO 80214
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Customer Store Reviews

  • 4.7 out of 327 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (327)
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Showing 1-30 of 327 reviews
See Jeff and Steve in Doors/Windows
The guys in the windows and doors area, Steve and Jeff, are friendly and knowledgeable. Appreciate what they do!
by
    • Recommended
    Need to educate department heads of ongoing sales
    I went to buy a Milwaukee power tool set that was advertised on sale and the person working in the tool department didn’t know anything about the sale. Even though there was a huge display and signage on front wall. After showing the associate the advertised sale from homedepot website still insisted not at this store. Got the same response from 2 other associates. Store manager was no where to be found for help.
    by
      Best HD in town.
      I live only Minutes from the Santa Fe. Store. But almost every time I go there they don’t have stock. And guess who does! Colfax! So now I go here. They always have the stock. Compared to the mad house down south this store is always nice and clam and a good time. Thanks.
      by
        • Recommended
        Excellent Customer Service
        Employee treated me with respect and kindness, yet accomplished the return and pick up with finesse.
        by
          • Recommended
          Talented specialists
          I bought a Dewalt Drill and I am very pleased that I have done such. It has great quality/as well as safety performance. Thank you again Home Depot . Dill.
          by
            • Recommended
            Great Customer Service
            I purchased kitchen appliances and the kitchen design employee was the Best! Very knowledgeable and friendly.
            by
              • Recommended
              Very helpful and professional..Fast service ,knowledgable staff.
              Very helpful and professional..Fast service ,knowledgable staff.
              by
              • Verified Purchase
              • Recommended
              I had a very good experience visiting this location of home Depot. Allyson was very helpful and ...
              I had a very good experience visiting this location of home Depot. Allyson was very helpful and had a very good knowledge of the product in refrigeration. A great asset to have such people work! again thank you Allyson, for all your help and knowledge!
              by
              • Verified Purchase
              • Recommended
              Clean, supplied, great customer service.
              Clean, supplied, great customer service.
              by
              • Verified Purchase
              • Recommended
              Had a great experience and Patricia and Liam were SUPER helpful! They made the experience 100% wo...
              Had a great experience and Patricia and Liam were SUPER helpful! They made the experience 100% worth it
              by
              • Verified Purchase
              • Recommended
              Smaller store, sometimes harder on inventory but some of the most helpful and friendly people yo...
              Smaller store, sometimes harder on inventory but some of the most helpful and friendly people you will ever find. They will even check other HD stores to find something if they do not happen to have it in stock- including calling a another store. Most of the time they will have what you need.
              by
              • Verified Purchase
              • Recommended
              This store has most everything I need and the employees are helpful and, if they don't know somet...
              This store has most everything I need and the employees are helpful and, if they don't know something, will find someone who does. My go-to place for most things for my home.
              by
              • Verified Purchase
              • Recommended
              This experience was easy, fun, and very enjoyable. The staff was gret and offered help when and w...
              This experience was easy, fun, and very enjoyable. The staff was gret and offered help when and where we needed it. They were also knowledgeable and very polite and courteous to us! Our checkout was also noticeable. The lady who helped us was very helpful and knew exactly what to do without us having to worry about holding up the line.
              by
              • Verified Purchase
              • Recommended
              Tanya in Kitchen Design will help make a difficult task, easy. Her customer service is worth a t...
              Tanya in Kitchen Design will help make a difficult task, easy. Her customer service is worth a trip to this store!
              by
              • Verified Purchase
              • Recommended
              Even though sizable, the Store is still manageable with lots of material being stocked and ample ...
              Even though sizable, the Store is still manageable with lots of material being stocked and ample number of employees to respond to any question
              by
              • Verified Purchase
              • Recommended
              I found this store very well stocked and the help was knowledgeable and friendly
              I found this store very well stocked and the help was knowledgeable and friendly
              by
              • Verified Purchase
              • Recommended
              1 found this review helpful
              I have always found staff at this particular HD very knowledgeable and helpful. Items that I see...
              I have always found staff at this particular HD very knowledgeable and helpful. Items that I seek are always in stock.
              by
              • Verified Purchase
              • Recommended
              Customer service is always at hand and makes my trip there quick and efficient. They have been co...
              Customer service is always at hand and makes my trip there quick and efficient. They have been consistently friendly and have a great attitude.
              by
              • Verified Purchase
              • Recommended
              This visit was very good. We got greeted by the door. And Mike helped us a ton by the sink and fa...
              This visit was very good. We got greeted by the door. And Mike helped us a ton by the sink and faucet area. We where so thankful for all the help.
              by
              • Verified Purchase
              • Recommended
              If you're shopping for a washer and dryer Mcdad is very knowledgeable and helpful. Plust cashier...
              If you're shopping for a washer and dryer Mcdad is very knowledgeable and helpful. Plust cashiers are very pleasant when you check out. This is a very pleasant store and helpful story.
              by
              • Verified Purchase
              • Recommended
              Good availability and friendly service
              Good availability and friendly service
              by
              • Verified Purchase
              • Recommended
              Good store. Great people. Please hire more. Never purchased a faulty item. Items I did return had...
              Good store. Great people. Please hire more. Never purchased a faulty item. Items I did return had excellent customer service representatives. In fact all departments personnel are excellent and have the know how to provide information.
              by
              • Verified Purchase
              • Recommended
              If you need help with your plumbing project - ask for Mike! Can't go wrong with his advice.
              If you need help with your plumbing project - ask for Mike! Can't go wrong with his advice.
              by
              • Verified Purchase
              • Recommended
              Customer service at this location is a joke. Sante Fe location is much better, Lakewood location ...
              Customer service at this location is a joke. Sante Fe location is much better, Lakewood location has very hostile managers. Building supply manager or ordering manager will scold his employees in-front of the whole store, not very mature. Decided to buy some tools at HomeDepot this last week, I spend over 3.5 hours at the PRO desk as they tried to figure out how the Dewalt promotions applied to their store. Once completed, I was called by the store to return ASAP because the cashier needed to re-ring it up. The call was from the cashier, they added that it was urgent because upper management was pressuring them to get the transaction straightened-up. Why can't a large corporate retail store properly train their personal? Tragic, embarrassing, and definitely a turn-off from the consumers vantage point.
              by
              • Verified Purchase
              Great store! Great employees! Always someone there to help you out.
              Great store! Great employees! Always someone there to help you out.
              by
              • Verified Purchase
              • Recommended
              If you come to this store for ANY painting needs, do yourself a favor and go see CW. Last week, I...
              If you come to this store for ANY painting needs, do yourself a favor and go see CW. Last week, I bought paint for my bedroom and told CW I did not need help. He let me shop, pick my color and mixed it for me quickly and was friendly. Unfortunately, when I put the paint on my walls, it looked completely different than I imagined it would!! This week, I went back in to return the paint and was told no returns since I had opened the paint. I took the paint to CW and he explained that, based on what I told him I did not like about the color of the paint, I did not need to return anything, and he could help by mixing my purchased color with other drops of color. He did mix me a new color and displayed exemplary customer service by being genuine, explaining the color wheel and cutting a piece of white cardboard to paint my old and new samples on before I walked out. I have never had such a pleasant experience at ANY home improvement store.
              by
              • Verified Purchase
              • Recommended
              Customer service was outstanding. Tosha ROCKS! She helped do everything while I was on the phon...
              Customer service was outstanding. Tosha ROCKS! She helped do everything while I was on the phone with her. The item I purchased was waiting for me when I arrived at the store.
              by
              • Verified Purchase
              • Recommended
              Has enough employees to help people.
              Has enough employees to help people.
              by
              • Verified Purchase
              • Recommended
              Well organized, and clean; people are always very friendly and helpful.
              Well organized, and clean; people are always very friendly and helpful.
              by
              • Verified Purchase
              • Recommended
              Went to two other stores prior to shopping here. Excellent service by Steve Mackey. Fast and ef...
              Went to two other stores prior to shopping here. Excellent service by Steve Mackey. Fast and efficient helping me get my order placed.
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 327 reviews

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