Reviews for Lakewood #902

I found it amazing that a lot of tools in this store are locked up, assuming there has been a decent amount of theft. But when a box of Trex Hidden Deck combo bucket was returned by previous customer, not a glance was made to insure the box contained the correct items before putting back on the shelf. After I purchased the box, I found it contained nothing but leftover garbage clips, nothing of what it should have contained. And it’s not a cheap item.

Happy to find a person working in the paint department -Knowledgeable & friendly! Ray !

Any time I've been in the store and needed directions to find something, employees are always available to help. Especially when I have no clue as to where to find an item. It makes shopping so much easier for me.

Great job on helping with an item I saw at a different store but could not locate. Went way out of her way to make my shopping experience productive. Great can-do attitude.

Cashier couldnt process a simple visa gift card and threw it away.....luckily i noticed

Couldn’t find a specific tree at any other HD stores but at Lakewood store they searched inventory then Jamie searched truck to find the one I needed. So helpful!

Excellent customer service and was extremely helpful !!

I am generally pretty satisfied with this particular Home Depot, but today an employee went out of his way to show how lighting would look with different types of bulbs. He was extremely helpful in the choosing the type of bulbs we needed. I was very impressed with the time he took to help us.

Brought paint and wrong label put on the can. Returned it a month later and they replaced the paint after the walls were painted incorrectly. Will always go to Home depot

Need supplies and got them with help from associates at HD. Cashier was even more cheerful than ive seen anywhere. Barbara did a great job serving my needs.

I am always in a hurry and need help either ordering something or finding something in the store. I am always greeted with a smile at the Help desk area and they seem to know alot about the store stock. I live near another store but will always travel the extra 2 miles to come to lakewood one.

Very helpful employes

Always helpful there

I needed help modifying my bathroom for my husband who is now handicapped. From the moment I walked in the door of your store, your employees were very helpful. Cliff B., Bath Dept., was absolutely wonderful in helping me create & complete my order.

We had windows installed at over $15,000. They left our home a mess, ruined our brand new bathroom wall that was just remodeled, left their filthy cigar on my landscaping. They also left the windows filthy and handprints everywhere. Carpet install? Gave install time of 2-6 pm and finally showed up at 7:30 pm to just start the install. Called store and left on hold for 33 minutes with ultimately no help given. DO NOT USE HOME DEPOT FOR YOUR INSTALLS OF ANY KIND

Home Depot employee was friendly, helpful and knowledgeable in helping me with a project at our church. Because of his help the project was not a nearly as complicated to complete!

We needed to buy all our appliances for a new house. The whole process was very smooth, the slsrep Johanna was exceptional.

Johanna appliance specialist was very friendly knowledgeable would highly recommend

No matter when I go to this store the great customer service here is awesome. I purchase and return items and never have a problem at all. I'm always running into someone here going that extra mile with helping with my purchases.

If you can’t find a specific item, always ask! Lakewood helpers found it for me in a box above the shelves. They went above and beyond to find it for me!

The store employees are helpful, patient, and knowledgeable about location of products and go above and beyond to ensure product selection is the right one.

The employees were downright nasty. I have never experienced such a bad shopping experience. very surprising and upsetting.

I’m not super handy, I try though. Associate Joe assisted me with picking out the best budget/friendly option, cut wire shelving to specs, gave me tips and how-to suggestions for hanging the shelving, helped me find other materials I needed based on my poor description because I didn’t know the proper terms lol, and was overall a pleasure. By far the most helpful Home Depot associate I’ve ever come across from a variety of stores.

Joe was great! There was an item on the top shelf that I couldn’t reach, Joe helped me get the item down. I then went to look at heavy duty chains and Joe walked over to offer his assistance. He taught me about different materials, and helped me pick out the right chain for my project. This is the best experience I’ve had at any Home Depot I’ve been to. Thank you Joe! Also this location is well packed, and organized. I got everything I needed.

I'm happy with the new look/use of my tub to shower conversion! My bathroom looks bigger & brighter! The new shower works so much easier! Turning the water on is so easy & not noisy or difficult to reach the right temperature like the old version.

got in very fast for one item and was on my way

Store is very well stockedEmployees at this location are very friendly and knowledgeable

Not sure if Tony is a manager. Or want to be manager… but needs to work on his patience with customers and control his anger instead of walking away when trying to resolve a problem with a product pricing in their store. Will never shop here again

I would like to say associates were very nice

I shopped at Lakewood New Jersey Home Depot my salesman’s name was Lou LEW, he is a very thorough very patient very knowledgeable and quite humorous. The man knows his stuff. I think he deserves a raise. I would recommend him to everybody.