#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(978)466-3721
Tool & Truck Rental(978)466-3730
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
135 Commercial Rd
Leominster, MA 01453
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Customer Store Reviews

  • 4.7 out of 501 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (501)
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Showing 1-30 of 501 reviews
Fantastic displays for holiday
Best service around. No other store in this area is as friendly or helpful to customers. Always clean and clutter free store. I would definitely recommend for all home needs. Daisy at the service desk is so helpful and friendly. Great shopping experience.
by
    • Recommended
    Helpful and friendly
    Best store around. Friendly and helpful employees. Always professional. Every department is clean and neat. Just a good store experience.
    by
      • Recommended
      Paint counter is useless and one of their employees is so rude. She needs to learn about customer...
      Paint counter is useless and one of their employees is so rude. She needs to learn about customer service, i never would normally complain but she was just unbelievable. She did not even care. All due to standing in the wrong place. Another customer actually said something to her about it. I did not say anything to her just did my sale. I will not shop there again going forward!
      by
      • Verified Purchase
      1 found this review helpful
      The associates were easily located, friendly, knowledgeable about where products were located, an...
      The associates were easily located, friendly, knowledgeable about where products were located, and willing to work with me until I found what i needed. The store was tidy and organized.
      by
      • Verified Purchase
      • Recommended
      friendly knowledgeable with REAL cashiers!!! I thought they were all extinct
      friendly knowledgeable with REAL cashiers!!! I thought they were all extinct
      by
      • Verified Purchase
      • Recommended
      I had to look over the store to find what I was there to buy, there was no one in that area to he...
      I had to look over the store to find what I was there to buy, there was no one in that area to help me. I was trying to buy some fencing materials and the clerk couldn't find it in the computer so I gave him the item number that I copied from the pile outside. He completed the order for me and said he didn't think there was anyone to help me load it. I am 81 years old but I loaded the 5 sections of fencing and the 6 posts that I needed onto my truck but what else is new, each time I have been there this spring I have had to load my truck myself, the last time was loading 30 bags of mulch, not bad for my age. This store has gotten worse over the past year or so, less help and less help from what help they have. I have shopped this store for years and have spent over $80,000.00 mainly on building supplies, just once I would like to see some improvement in their service. Most of the employees have been nice but it is getting harder to find help when looking for something. I know things won't change but maybe sometime they will.
      by
      • Verified Purchase
      Great service over the phone by Matt!
      Great service over the phone by Matt!
      by
      • Verified Purchase
      • Recommended
      Store was orderly and clean while the people working seemed happy and friendly. The store manager...
      Store was orderly and clean while the people working seemed happy and friendly. The store manager, Maureen and appliance manager, Pam were very helpful and knowledgeable. Pam spent time explaining and answering questions we had. Maureen checked in on our progress several times. Because of their help, we purchased all our appliances with ease. Great customer service!!!
      by
      • Verified Purchase
      • Recommended
      I had a pricing issue but cashier didn’t try to help at all - just told me sorry.
      I had a pricing issue but cashier didn’t try to help at all - just told me sorry.
      by
      • Verified Purchase
      I had a great experience in this store. Claudia has a great attitude
      I had a great experience in this store. Claudia has a great attitude
      by
      • Verified Purchase
      • Recommended
      I was using the stores handicap scooter and it died, so a worker named Scott helped me in getting...
      I was using the stores handicap scooter and it died, so a worker named Scott helped me in getting another scooter to use.
      by
      • Verified Purchase
      • Recommended
      People who know what they are doing and can tell you where to find what you want, smiling and wit...
      People who know what they are doing and can tell you where to find what you want, smiling and without looking it up are found here.
      by
      • Verified Purchase
      • Recommended
      Outstanding employees I felt I could walk up to any Orange Apron and get help on the spot. Every...
      Outstanding employees I felt I could walk up to any Orange Apron and get help on the spot. Everyone was so helpful making my shopping experience here today a fantastic step back into the nornalcy of life! Thank you!
      by
      • Verified Purchase
      • Recommended
      This store had all items available in sufficient quantities at the advertised prices
      This store had all items available in sufficient quantities at the advertised prices
      by
      • Verified Purchase
      • Recommended
      This Home Depot store in Leominster MASS is Great in Attention, Customer Services and General ...
      This Home Depot store in Leominster MASS is Great in Attention, Customer Services and General Satisfaction. Making visitors happy and leaving the store with a good experience wishing to comeback again.
      by
      • Verified Purchase
      • Recommended
      Great shopping experience! Many helpful employees. Nice selection of plants this early in t...
      Great shopping experience! Many helpful employees. Nice selection of plants this early in the season.
      by
      • Verified Purchase
      • Recommended
      Find Dan !!! He is so knowledgeable and can assist you quickly, friendly and efficiently. Thank y...
      Find Dan !!! He is so knowledgeable and can assist you quickly, friendly and efficiently. Thank you !!
      by
      • Verified Purchase
      • Recommended
      We purchased a house and have been to this store a lot. .. now we go there just to see Don. He wo...
      We purchased a house and have been to this store a lot. .. now we go there just to see Don. He works in paint and is so helpful, understanding and kind. He answered all of our many questions and helped us figure out what went wrong with the color we choose and how to fix it. Great great helpful man.
      by
      • Verified Purchase
      • Recommended
      Leominster store is a great store, good selection, easy to navigate.
      Leominster store is a great store, good selection, easy to navigate.
      by
      • Verified Purchase
      • Recommended
      Excellent kitchen planner, Karen was great
      Excellent kitchen planner, Karen was great
      by
      • Verified Purchase
      • Recommended
      Unlike competitors, this Home Depot always has enough staff readily available to answer questions...
      Unlike competitors, this Home Depot always has enough staff readily available to answer questions and they're always very friendly and willing to go above and beyond to help me.
      by
      • Verified Purchase
      • Recommended
      Kelly, Ryan and Chrissy from this store are WONDERFUL!! I came in looking for a specific lamp I f...
      Kelly, Ryan and Chrissy from this store are WONDERFUL!! I came in looking for a specific lamp I found online but wasn't able to purchase due to some error message. I learned so much about different types of lights, found the lamp I wanted and, was overall appreciative of the helpful associates who were kind, patience and professional. Thank you! :)
      by
      • Verified Purchase
      • Recommended
      I love Home Depot I can spend hours there even thought I have trouble walking and standing. I fi...
      I love Home Depot I can spend hours there even thought I have trouble walking and standing. I find every thing I am looking for and then some. The staff are always friendly and helpful not just telling you where something is, they take you to it. This is so you don't get stuck on the massive long aisles looking for a small item or a large one. The prices are good and I get ideas for other projects. Im not much of a do it your sefler but with there help I "get er done". The store is always clean and the associates friendly and lots of them.
      by
      • Verified Purchase
      • Recommended
      Ryan in electrical was very knowledgeable and very helpful
      Ryan in electrical was very knowledgeable and very helpful
      by
      • Verified Purchase
      • Recommended
      My go-to store for everything,, only minutes to my house, plenty of parking, easy access to highw...
      My go-to store for everything,, only minutes to my house, plenty of parking, easy access to highway. I went looking for an electric shovel but it was not in stock. Decided not to pursue the purchase at this time.
      by
      • Verified Purchase
      • Recommended
      Great Employees! Great store!
      Great Employees! Great store!
      by
      • Verified Purchase
      • Recommended
      My cashier Gary was great answered everything and didn't even have to ask for help when I was che...
      My cashier Gary was great answered everything and didn't even have to ask for help when I was checking out myself he saw I was struggling because I couldn't get barcode to scan and helped me right out without even asking him he just came right over and helped me out verry much appreciated. Thanks Gary Omalleys junk removal & more
      by
      • Verified Purchase
      • Recommended
      The Associates in Lawn and Gardens are extremely knowledgeable and render exceptional customer se...
      The Associates in Lawn and Gardens are extremely knowledgeable and render exceptional customer service.
      by
      • Verified Purchase
      • Recommended
      right product at a good price
      right product at a good price
      by
      • Verified Purchase
      • Recommended
      I have been shopping at the leominster store for a very long time. Great service. Always someone...
      I have been shopping at the leominster store for a very long time. Great service. Always someone there to assist. Tons of products. Good quality. I love this store
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 501 reviews

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