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Filter Reviews By:Rating, Profile, Gender, Age (554)
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Showing 1-30 of 554 reviews
Jun 10, 2020
Tried to buy some plywood - there was a bunch of junk material in its spot on the shelf. Was tol...
Tried to buy some plywood - there was a bunch of junk material in its spot on the shelf. Was told there was a new pallet available, but THREE pages over intercom, FOUR associates, and TWO phone calls from cashier - NOBODY came to provide customer assistance.
by
Verified Purchase
May 30, 2020
Everyone at store extremely friendly and helpful. Always find what I'm looking for and answers to...
Everyone at store extremely friendly and helpful. Always find what I'm looking for and answers to all my questions
by
Verified Purchase
Recommended
May 28, 2020
One of the best Home Depots - usually well stocked - great helpful staff.
One of the best Home Depots - usually well stocked - great helpful staff.
by
Verified Purchase
Recommended
May 28, 2020
After 1.5 hours wasted I finally found out there ws no help in plumbing you'd think management wo...
After 1.5 hours wasted I finally found out there ws no help in plumbing you'd think management would of heard the several request over the intercom for help a d take a second to inform me....at least associates tried to get me help!
by
Verified Purchase
1 found this review helpful
Apr 29, 2020
Great experience again , I live here in Derry and very convenient location too . Each visit is we...
Great experience again , I live here in Derry and very convenient location too .
Each visit is welcoming from the staff ,who actually makes eye contact, and greeted with a smile .
Keep up the good work.
by
Verified Purchase
Apr 26, 2020
Friendly and knowledgeable.
Friendly and knowledgeable.
by
Verified Purchase
Recommended
Apr 18, 2020
This location has the best customer service around throughout the entire store. Anything that's w...
This location has the best customer service around throughout the entire store. Anything that's wrong is fixed immediately! Love it!
by
Verified Purchase
Recommended
Apr 16, 2020
During this critical time in our community and country they were more than willing to help me wit...
During this critical time in our community and country they were more than willing to help me with all questions I had. Friendly staff every time I go.
by
Verified Purchase
Recommended
Apr 11, 2020
always helpful and knowledgeable
always helpful and knowledgeable
by
Verified Purchase
Recommended
Mar 27, 2020
I was at the Londonderry store today. All protocols were in place for 6 ft distancing at the reg...
I was at the Londonderry store today. All protocols were in place for 6 ft distancing at the register and the customer service line. Store was spotless and each staff member had on gloves. Very important in these uncertain times
by
Verified Purchase
Recommended
Mar 26, 2020
Being a contractor and having visited several Home Depots in my work travels, I find this locatio...
Being a contractor and having visited several Home Depots in my work travels, I find this location to be very clean, organized, and well stocked. The knowledgable staff there are always eager to assist, I keep comparing other locations to this one!
by
Verified Purchase
Recommended
Mar 16, 2020
AS STATED IN ABOVE QUESTIONS I'M VERY SATISFIED, PLEASE SEE ABOVE REVIEWS. THE ONLY OTHER THING I...
AS STATED IN ABOVE QUESTIONS I'M VERY SATISFIED, PLEASE SEE ABOVE REVIEWS. THE ONLY OTHER THING I WOULD LIKE TO SEE IS A CONSESSION STAND WITH SAUSAGE , PEPERS & ONIONS OR HOTDOGS ,CHIPS, SODAS
by
Verified Purchase
Recommended
Mar 15, 2020
This store is one of the most helpful I have ever used. Never have to search for an employee and ...
This store is one of the most helpful I have ever used. Never have to search for an employee and usually will approach you first to see if you need assistance. Great service.
by
Verified Purchase
Recommended
Mar 7, 2020
All of the associates were friendly and helpful. I was able to find the product and ask questions...
All of the associates were friendly and helpful. I was able to find the product and ask questions. The store was clean as well
by
Verified Purchase
Recommended
Feb 22, 2020
I’ve been going to this store for quite a few years and when you need help no ones around I thin...
I’ve been going to this store for quite a few years and when you need help no ones around I think you should put in a help button in the isles. I think that might help a lot.
by
Verified Purchase
Recommended
Feb 17, 2020
I've being going here since it opened several years ago, and quite honestly have NEVER had a bad ...
I've being going here since it opened several years ago, and quite honestly have NEVER had a bad experience at this store. They are always available to provide assistance and answer any question you might have.
by
Verified Purchase
Recommended
Feb 17, 2020
Cashier Christine was very professional & friendly very satisfied with my visit to Londonderry s...
Cashier Christine was very professional & friendly very satisfied with my visit to Londonderry store.
by
Verified Purchase
Recommended
Feb 16, 2020
People are so much nicer in this location, and very helpful
People are so much nicer in this location, and very helpful
by
Verified Purchase
Recommended
Feb 12, 2020
Employees are very helpful.
Employees are very helpful.
by
Verified Purchase
Recommended
Feb 12, 2020
Great staff! Polite and considerate employees! Almost, probably 95% of the time they have what I ...
Great staff! Polite and considerate employees! Almost, probably 95% of the time they have what I am looking for!
by
Verified Purchase
Recommended
Jan 28, 2020
Great store. Employees always happy to help
Great store. Employees always happy to help
by
Verified Purchase
Recommended
Jan 23, 2020
I called the store, Lumber department, and the man located and item quickly for me and told me th...
I called the store, Lumber department, and the man located and item quickly for me and told me there were several boxes of them.
The other stores did not have them in stock and offered no alternatives.
by
Verified Purchase
Recommended
Jan 12, 2020
Sales associated are helpful. The store is neat and clean. always find what I need for my projects.
Sales associated are helpful. The store is neat and clean. always find what I need for my projects.
by
Verified Purchase
Recommended
Jan 9, 2020
If you need to shop at Home Depot in Southern NH, the Londonderry, NH store is by far the best op...
If you need to shop at Home Depot in Southern NH, the Londonderry, NH store is by far the best option. They have experts throughout the store who are friendly and knowledgeable about all aspects of home improvement... plumbing, flooring, cabinets, electrical, lumber... and their customer service and pro desk has excellent, customer oriented employees who are knowledgeable and happy to help. You can't go wrong!
by
Verified Purchase
Recommended
Jan 4, 2020
Dan the manager offers very poor customer service, caught him in a lie and then he got upset with...
Dan the manager offers very poor customer service, caught him in a lie and then he got upset with me. Gave him all the information needed to process a warrantee replacement, he said we were all set, drove an hour and half there to find out he didn't call the department needed before they closed, we then sat their for a hour and half and they still couldn't figure out how to honor the warrantee
by
Verified Purchase
Dec 31, 2019
casher Christine was very helpful
casher Christine was very helpful
by
Verified Purchase
Recommended
Dec 30, 2019
Had bad experience with some of the employee there.
Had bad experience with some of the employee there.
by
Verified Purchase
Dec 19, 2019
I had MULTIPLE Santa's Helpers assist me today. And, WOW!, it made me feel GREAT! First, I would ...
I had MULTIPLE Santa's Helpers assist me today. And, WOW!, it made me feel GREAT!
First, I would like to cite TWO Cashiers for their assistance both today and yesterday. I forgot to cite Caitlin for her pro-active assistance yesterday, as I was checking out. She was of great help! Thank you, Caitlin. Today, my Cashier was Cheryl, who also went out of her way to make a good day even better. Way to go, Cheryl!! Absolutely GREAT CUSTOMER SERVICE from both of these folks who should be recognized for their service to H D Customers!
Also, Today, I was assisted in the TOOLS Section by John!! He helped us find what we were looking for, and then went & secured the second half of the present, as it was not located adjacent to the primary present. REALLY EXCELLENT CUSTOMER SERVICE and totally unexpected.
Although I know that great Customer Service is the "norm" in H D, these small acts went "Above & Beyond", and should be recognized as such.
Kudo's to ALL THREE
by
Verified Purchase
Recommended
Dec 16, 2019
Employees are very helpful
Employees are very helpful
by
Verified Purchase
Recommended
Dec 12, 2019
Store is super dog friendly and knowledgable in all areas of trades. One of the better Home Depot...
Store is super dog friendly and knowledgable in all areas of trades. One of the better Home Depots I've been to.