#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(903)242-0484
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
411 E Loop 281
Longview, TX 75605
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Customer Store Reviews

  • 4.7 out of 537 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (537)
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Showing 1-30 of 537 reviews
They have everything you need, are willing to Help, and the employees are always Happy and smiling.
They have everything you need, are willing to Help, and the employees are always Happy and smiling.
by
  • Verified Purchase
  • Recommended
Prince helped me with the purchase of my new refrigerator. He was very friendly and helpful. I no...
Prince helped me with the purchase of my new refrigerator. He was very friendly and helpful. I noticed that he spoke to and acknowledged everyone that walked near him, coworkers and shoppers. Also Jason the associate manager was very helpful also.
by
  • Verified Purchase
  • Recommended
Anna Marie has absolutely awesome customer service!! She fast quick and very personable!!
Anna Marie has absolutely awesome customer service!! She fast quick and very personable!!
by
  • Verified Purchase
  • Recommended
Nice Store, well-stocked......friendly, helpful employees
Nice Store, well-stocked......friendly, helpful employees
by
  • Verified Purchase
  • Recommended
I asked for $40 cash on my debit card when I did the self check out. I got sidetracked and left ...
I asked for $40 cash on my debit card when I did the self check out. I got sidetracked and left my receipt and money in the machine. I realized it about 15 minutes after I left the store and called. Jasmine (one of your employees) had noticed I left without receipt and cash and safely kept it until I came back. She and her coworker, Phoenix, are honest people with integrity and I wanted to let Home Depot know they have two great employees.
by
  • Verified Purchase
  • Recommended
Immediate service in appliance area. Kind, friendly & knowledgeable. Delivery on date given & w...
Immediate service in appliance area. Kind, friendly & knowledgeable. Delivery on date given & within time frame advised -- called ahead to notify on-the-way -- washer/dryer installed by friendly & efficient service.
by
  • Verified Purchase
  • Recommended
I had a very pleasant large item purchase at this store 11/1/19. I had visited it before and like...
I had a very pleasant large item purchase at this store 11/1/19. I had visited it before and liked the response and help time received from each employee. Of course I do shop on-line a lot to avoid in-store purchases, but this time I found what I wanted and went to the store to ordered it. Very friendly and clean store. I will go back.
by
  • Verified Purchase
  • Recommended
Very satisfactory on customer services
Very satisfactory on customer services
by
  • Verified Purchase
  • Recommended
1 found this review helpful
the store was well stock.
the store was well stock.
by
  • Verified Purchase
  • Recommended
Store was clean and well stocked and organized. Friendly and helpful employees. It was easy to ch...
Store was clean and well stocked and organized. Friendly and helpful employees. It was easy to check out.
by
  • Verified Purchase
  • Recommended
The employees are always very helpful and friendly. Best of all there are plenty of them around ...
The employees are always very helpful and friendly. Best of all there are plenty of them around and ask if you need assistance if they pass by you.
by
  • Verified Purchase
  • Recommended
nice store and nice employee
nice store and nice employee
by
  • Verified Purchase
  • Recommended
Very poor service. Could not get help finding what I needed in the electrical dept. No checkers....
Very poor service. Could not get help finding what I needed in the electrical dept. No checkers. Self-check only at the time of check out.
by
  • Verified Purchase
The employees are very helpful and friendly at this location.
The employees are very helpful and friendly at this location.
by
  • Verified Purchase
  • Recommended
They do not stand behind their guarantee. Buyer beware.
They do not stand behind their guarantee. Buyer beware.
by
  • Verified Purchase
Store is always clean,people always willing to help.
Store is always clean,people always willing to help.
by
  • Verified Purchase
  • Recommended
This store is always clean and the employees are very helpful.
This store is always clean and the employees are very helpful.
by
  • Verified Purchase
  • Recommended
We always have an enjoyable shopping experience at Home Depot. Employees in every department we ...
We always have an enjoyable shopping experience at Home Depot. Employees in every department we shop have always been very helpful and taken time to answer all our questions. Our Cashier, Elizabeth, gave us lots of good information during our recent visit and encouraged us to take the survey since there have been some local winners!
by
  • Verified Purchase
  • Recommended
Been shopping here for years , always find good deals !
Been shopping here for years , always find good deals !
by
  • Verified Purchase
  • Recommended
We enjoy shopping at this Home Depot Store because we are constantly updating our home and have m...
We enjoy shopping at this Home Depot Store because we are constantly updating our home and have many projects we keep adding. This store has a caring and knowledgeable Sales staff. The store brings new and updated products that we see and learn about. It is fun to go look at their stuff, get new ideas, and we get to take our poochy Beau. He is social and gets a lot of petting. The store is clean and neat.
by
  • Verified Purchase
  • Recommended
Checkout is much faster than Lowe’s and prices always seem to be better as well.
Checkout is much faster than Lowe’s and prices always seem to be better as well.
by
  • Verified Purchase
  • Recommended
The store is easy to locate products. The employees are always available and knowledgeable. Price...
The store is easy to locate products. The employees are always available and knowledgeable. Prices are competitive and clearly marked. The restrooms are clean as well as the store.
by
  • Verified Purchase
  • Recommended
I received great service today at this store. Associates sought me out and asked to help. Great...
I received great service today at this store. Associates sought me out and asked to help. Great job!
by
  • Verified Purchase
  • Recommended
I have found the prices on the appliance were very good compared to many other appliance stores i...
I have found the prices on the appliance were very good compared to many other appliance stores i have visited .I also recommend Home Depot if you are building a home or remodeling they have a variety of materials to choose from .Home Depot has all or almost all your home materials needs for a one time buy or for your every day home needs .
by
  • Verified Purchase
  • Recommended
Staff very helpful and accommodating.
Staff very helpful and accommodating.
by
  • Verified Purchase
  • Recommended
My experience at The Home Depot was very satisfying. I liked everything , like the prices, produc...
My experience at The Home Depot was very satisfying. I liked everything , like the prices, product location, garden center.
by
  • Verified Purchase
  • Recommended
I think this store met all my needs as far as prices, cart availability,and the associates being ...
I think this store met all my needs as far as prices, cart availability,and the associates being friendly. I also like the self check out registers.
by
  • Verified Purchase
  • Recommended
Cashier and other staff very friendly and helpful
Cashier and other staff very friendly and helpful
by
  • Verified Purchase
  • Recommended
My husband and I were shopping for an electric lawn mower. I was impressed with the help we rece...
My husband and I were shopping for an electric lawn mower. I was impressed with the help we received. We talked to two different employees that gave us feedback from previous customers on the lawn mower we were interested in purchasing. We purchased the lawn mower because of their recommendations. The employees came to our assistance without being summoned. It was a very positive experience.
by
  • Verified Purchase
  • Recommended
They really have knowledgable employees and they know where everything is even if it's not in the...
They really have knowledgable employees and they know where everything is even if it's not in the area they are working in! This is our "home improvement store" now!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 537 reviews

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