#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(440)960-7402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4330 Leavitt Road
Lorain, OH 44053
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 414 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (414)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 414 reviews
Absolutely Love My Home Depot
It's as if I work here, I shop home depot so much. It's my go-to store for all my general contracting needs!
by
    • Recommended
    Lorain Paint Department
    Went in to get some paint primer tinted, for a shed I am buillding. Sergio and Mary were extremely helpful and patient with me. They mixed up a batch, but I thought it was "too light" of a shade of green. Without hesitation, they added more tint and darkened it up. Both are STELLAR employees, and a CREDIT to your company !
    by
      • Recommended
      Great place to shop
      Great inventory and friendly and knowledgeable staff
      by
        • Recommended
        Use of military discount
        It is now difficult to use
        by
          Fabulous self checkout assistance from Tonya.
          I didn't have any problem finding what I needed because the store was logically organized and there was plenty of what I needed to get. The self-checkout was really fabulous because Tonya made it really special. She informed me of the discount for applying for a Home Depot credit card and was so compelling that I agreed, and she made it super easy.
          by
            • Recommended
            Helpful staff!
            We needed some paneling cut and Jonathon was super helpful and friendly! He helped us me get the paneling down and cut. I appreciated his help SO much!
            by
              • Recommended
              Wonderful appliance sales woman
              I've been planning a kitchen remodel for over 3 months. The Home Depot person, Joanne s , made it an almost pain-free process. Definitely a one-on-one personalized service. If you need any appliances from a big box store, go talk to her. You won't be sorry. It would be a five-star review except Home Depot was out of items I needed with no warning online that they were low on stock or discontinuing.
              by
                • Recommended
                Paint match
                The person in the paint department was very helpful and courteous at matching the paint we needed matched and very fast at doing it.
                by
                  • Recommended
                  Amazing Crew
                  I was having a hard time getting the paint i need it for my new house and getting other stuff also and in every ile i went theres was such and amazing person ready to help me .I was lil lost in the beginning but thanks to this amazing crew they guide me step by step and explain me what tools or accessories i need it to get the job done .. Thanks so much for you're kindness and amazing job keep it up
                  by
                    • Recommended
                    Getting followed around
                    Sometimes myself and my workers get followed around the store like we're going to steal or something and it's quite uncomfortable when I shop here everyday, sometimes even 3 or 4 times a day
                    by
                      • Recommended
                      Excellent pricing and service!
                      I purchased 2mm foam underlayment for my flooring project and saved 75% compared to 3 other home improvement stores!
                      by
                        • Recommended
                        Friendly Paint Department Employee
                        Shannon in the Paint Dept. is very knowledgeable about her products. She is very friendly and quick at her job. It was a pleasure having her help us!
                        by
                          • Recommended
                          Great Customer Service
                          Stopped in to look for remnant. Decided to buy 12' x 5' carpet. Darren was so patient(checkingbprices on remnants and figuring cost on carpet) kind & helpful. It was time for him to go home but he finished with us and then walked the carpet piece to the checkout and then offered to take it to the truck!! GREAT Customer service!!
                          by
                            • Recommended
                            Great employee in Rebecca
                            This is a fantastic store! Employees like Rich M and Rebecca are an asset to the this store. Today, Rebecca went above and beyond and I can't thank her and store management enough.
                            by
                              • Recommended
                              Grill for Father's Day
                              My husband's grill gave out the day before Father's Day and he wanted a new one but he had to work on Father's Day so he sent me on the task to go pick up the grill that he picked out online. It turned out to be an adventure but Charlie and Adele were amazing at helping me create the best Father's Day for him! Thank you for going above and beyond.
                              by
                                • Recommended
                                Knowledge
                                If I’m not sure what I need there is always someone there to give me advice and that has saved me time and money
                                by
                                  • Recommended
                                  Friendly and helpful staff
                                  I have come into the Lorraine Home Depot twice this week to get things from the garden center. Trees and mulch. Both times I had employees that were very friendly, made me feel welcome, and were extremely helpful. Even came late at night after the garden center closed and they made sure I had help loading 20 bags of mulch. Shout out to Brian and Kayley for making this such a positive experience. I have not experienced this before in other stores similar to Home Depot.
                                  by
                                    • Recommended
                                    CS not thorough with regard to returned merch
                                    The item I purchased had been previously opened. The tool kit seal was broken and there was no powered cord so i can't charge it. What a hassle. This item must have been returned and not checked to verify all the parts were there before putting it back on the shelf! I don't have time for this nonsense.
                                    by
                                      Returns
                                      I had an extremely complicated return so I thought, multiple receipts, from multiple stores and from purchases from me and a friend with stage 4 cancer who couldn't be there. Some cash purchases and some with a credit or gift card. Adelle made it simple. I was done in minutes, to the astonishment of those in line. She sure knew her stuff, and she was so very pleasant the whole time, with a big smile.
                                      by
                                        • Recommended
                                        Great
                                        I always find what I need in stock and the employees know their store and are very helpful. Its always a good trip to the Lorain Home Depot.
                                        by
                                          • Recommended
                                          Amazing customer service !
                                          I went in with two thinks on my mind, buying a sink and some stones too make a raised garden! The gentlemen who helped me was super nice and so insightful!
                                          by
                                            • Recommended
                                            Great buying experience.
                                            We purchase a side/side refrigerator freezer. We looked around, picked out the one we liked and salesperson JMS0702 was there to answer all our questions and check us out. Thank you to JMS0702 and Annette for all the help.
                                            by
                                              • Recommended
                                              Pro employees
                                              Work with Manny and Carrie they are awsome so very nice.
                                              by
                                                • Recommended
                                                Great Employees!
                                                Every employee i had a conversation with was very nice and very helpful.
                                                by
                                                  • Recommended
                                                  I had a Tiny experience
                                                  The associate that helped me at the check out was named "Tiny". I NOT want to be at Home Depot first thing in the morning on my only day off. I came into the store with and attitude and left with a smile......Thank you Tiny
                                                  by
                                                    • Recommended
                                                    Home Depot really stepped up their game
                                                    In the past you could not get help at this store. Now I can say they definitely changed that.
                                                    by
                                                      Floors are amazing!!!
                                                      We had install of Lifeproof flooring in three rooms 2 weeks ago. We are beyond believe how much we love them!!
                                                      by
                                                        • Recommended
                                                        Items were stocked in quantity
                                                        Pricing was affordable. Amazing
                                                        by
                                                          • Recommended
                                                          Great and friendly place to shop
                                                          Great products and helpfull employes Dave & Shannon from the pro desk are the best
                                                          by
                                                            • Recommended
                                                            Historically good service here.
                                                            Courteous and smart employee.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 414 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              150 Market Dr

                                                              Elyria, OH 44035

                                                              5.91 mi

                                                              Tool & Truck Rental

                                                              (440)326-0410

                                                              Pro Service Desk

                                                              (440)326-0404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              35930 Detroit Rd

                                                              Avon, OH 44011

                                                              9.93 mi

                                                              Tool & Truck Rental

                                                              (440)937-0110

                                                              Pro Service Desk

                                                              (440)937-0104

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              26241 Brookpark Rd Great Northern Shopping

                                                              North Olmsted, OH 44070

                                                              15.12 mi

                                                              Pro Service Desk

                                                              (440)716-4800

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm