#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(717)651-5404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5101 Jonestown Rd
Harrisburg, PA 17112
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Customer Store Reviews

  • 4.7 out of 561 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (561)
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Showing 1-30 of 561 reviews
Our experience was wonderful. The saleswoman/cashier that helped us was very knowledgeable and pe...
Our experience was wonderful. The saleswoman/cashier that helped us was very knowledgeable and personable. She related to us through her own experience and made making such a big purchase a lot easier.
by
  • Verified Purchase
  • Recommended
Always have what I need. When I do need help, associates provide it.
Always have what I need. When I do need help, associates provide it.
by
  • Verified Purchase
  • Recommended
The store has everything in supply. The employees go beyond what is expected to ensure you find w...
The store has everything in supply. The employees go beyond what is expected to ensure you find what you came for,
by
  • Verified Purchase
  • Recommended
We drive the extra miles to use this Home Depot rather than the closer "other" home improvement s...
We drive the extra miles to use this Home Depot rather than the closer "other" home improvement store. Much easier to find an associate to help locate items or answer questions, and those we've interacted with have been fairly knowledgeable as well as friendly. Since buying our home 3 years ago, we've done extensive repainting, 2 bath remodels, appliance replacements, new blinds throughout, some general repairs, and this is where we shop, or have our "handyman" pick up what's needed. Also bought all our lawn care equipment there: lawnmower, edger, wheelbarrow, garden hoses etc., and find them comparably priced. Very satisfied!
by
  • Verified Purchase
  • Recommended
clean store, good prices, good stock of supplies
clean store, good prices, good stock of supplies
by
  • Verified Purchase
  • Recommended
Employees help full clean store
Employees help full clean store
by
  • Verified Purchase
  • Recommended
Always a good shopping experience. Everyone is pleasant, kind, patient and helpful.
Always a good shopping experience. Everyone is pleasant, kind, patient and helpful.
by
  • Verified Purchase
  • Recommended
Same experience as the other home depots. Usually shops at the Mechanicsburg home depot because t...
Same experience as the other home depots. Usually shops at the Mechanicsburg home depot because they are only 2 miles from my residence. Had to go to the lower Paxtang store to pick up shelving units that the Mechanicsburg store did not have,, only to find out they were out of stock of this shelving. Was then directed to the Hanover home depot witch did stock what I needed. Picked up all of the items. Very friendly and knowledgeable staff. Store was clean and orderly.
by
  • Verified Purchase
  • Recommended
The staff was very friendly. Lisa in the home appliances was outstanding with helping in my wife ...
The staff was very friendly. Lisa in the home appliances was outstanding with helping in my wife and my search for a refrigerator. Will definitely recommend this store.
by
  • Verified Purchase
  • Recommended
Bought an air filter for my refrigerator, while looking Lisa asked if she could help. I told her ...
Bought an air filter for my refrigerator, while looking Lisa asked if she could help. I told her I found the filter I was looking for. She asked if I had an extended warranty, I said I wasn't sure. If we did buy an extended warranty we could submit the receipts for a partial refund. I checked with my wife and we did. We now submitting for a refund on the water filter I bought yesterday and the air filter I bought today. This is why I continue to return to Home depot for our needs.
by
  • Verified Purchase
  • Recommended
Had to return a refrigerator water filter, I bought the wrong one. I used to store app and it sh...
Had to return a refrigerator water filter, I bought the wrong one. I used to store app and it showed the store was out. Gary a plumbing associate was working the return desk and said he would check to see if they had any or if they received a shipment. I told him the check I made using the store app and they did not. He asked me t follow him where he took to location where there were 4 a sets of the filters I required. This is not the only time I received excellent service at this store or for that matter any Home Depot I have visited. This is always my first stop for and home improvement supplies or tools.
by
  • Verified Purchase
  • Recommended
The store was neat and clean. The staff was friendly and helpful. Management is always cheerful ...
The store was neat and clean. The staff was friendly and helpful. Management is always cheerful and asking if you need help. The staff in the electrical department and supervisor Louis was super helpful with helping us pick out the perfect security camera system .
by
  • Verified Purchase
  • Recommended
GREAT
GREAT
by
  • Verified Purchase
  • Recommended
The employees for very helpful and courteous.
The employees for very helpful and courteous.
by
  • Verified Purchase
  • Recommended
Great service by competent store associates. They are not just store associates. They are your ...
Great service by competent store associates. They are not just store associates. They are your neighborhood handyman and home maintenance advisors. Thank you to the associates. And Thank you HomeDepot business leadership for making highly skilled, competent and committed employee staffing and training an obvious corporate priority. Without the support of corporate leadership to make resources and time available for your "highly skilled, competent and committed employees" to be advisors, teachers, & problem solvers, they would not be able to have done what they did for us. I am here to tell you, there are SO MANY OTHER BUSINESSES that should adopt your business model. Not just your competition, but throughout the greater business community. As a health care professional, I wish our health care industry could take a lesson from you. Thank you!!
by
  • Verified Purchase
  • Recommended
Great service by competent store associates. They are not just store associates. They are your ...
Great service by competent store associates. They are not just store associates. They are your neighborhood handyman and home maintenance advisors. Thank you to the associates. And Thank you HomeDepot business leadership for making highly skilled, competent and committed employee staffing and training an obvious corporate priority. Without the support of corporate leadership to make resources and time available for your "highly skilled, competent and committed employees" to be advisors, teachers, & problem solvers, they would not be able to have done what they did for us. I am here to tell you, there are SO MANY OTHER BUSINESSES that should adopt your business model. Not just your competition, but throughout the greater business community. As a health care professional, I wish our health care industry could take a lesson from you. Thank you!!
by
  • Verified Purchase
  • Recommended
I use this HOME DEPOT because of the quality personnel. Gary in plumbing is very knowledgeable a...
I use this HOME DEPOT because of the quality personnel. Gary in plumbing is very knowledgeable and well as Tim in electrical. They are GREAT!!
by
  • Verified Purchase
  • Recommended
Products were readily available, price was very comparable for the quality.
Products were readily available, price was very comparable for the quality.
by
  • Verified Purchase
  • Recommended
Staff member, Gary, was absolutely incredible. I had my own home cable management project to con...
Staff member, Gary, was absolutely incredible. I had my own home cable management project to consider in detail. Most of the application I was working toward required something more like what is found in industrial applications. However, needed to think outside the box for conceptualizing industrial to my own home implementations. Gary was invaluable toward considering these variables.
by
  • Verified Purchase
  • Recommended
Great location, amazingly helpful staff.
Great location, amazingly helpful staff.
by
  • Verified Purchase
Generally this store is great, however getting someone to assist you is getting harder and harder.
Generally this store is great, however getting someone to assist you is getting harder and harder.
by
  • Verified Purchase
  • Recommended
This is my favorite store. The associates are helpful and cashier Lori was very friendly.
This is my favorite store. The associates are helpful and cashier Lori was very friendly.
by
  • Verified Purchase
  • Recommended
The staff is always friendly and helpful. Cashier Lori goes above and beyond the duties of a cash...
The staff is always friendly and helpful. Cashier Lori goes above and beyond the duties of a cashier. She knows where everything is located, and will help you find what you need. She's very talkative and brings a smile to my face every morning I see her. The pro desk is also very helpful, and all the staff are kind, and willing to help. Best store around!!
by
  • Verified Purchase
  • Recommended
There were so many nice Christmas decorations throughout the store. The store was clean and neat...
There were so many nice Christmas decorations throughout the store. The store was clean and neat, not overcrowded with items to be stocked like a lot of the stores I have visited recently. A lovely salesperson named Nefertiti was very kind and helpful during my recent visit.
by
  • Verified Purchase
  • Recommended
I'm rating tis store an A+ because many times I have shopped at the Home Depot and purchase d a ...
I'm rating tis store an A+ because many times I have shopped at the Home Depot and purchase d a lot of home improvement merchandise. All the associates were very friendly and caring and when I would ask them any questions they had the answer and if they didn't they would ask the other co-worker to see if they knew . That is what I call TEAM WORK.
by
  • Verified Purchase
  • Recommended
Employees are well trained and courteous in providing excellent Customer service. Employees have ...
Employees are well trained and courteous in providing excellent Customer service. Employees have good knowledge about product they sale. Always willing to help find the item you are looking and show you the self and isle. Store is very clean.
by
  • Verified Purchase
  • Recommended
Much friendlier and helpful than Lowes.
Much friendlier and helpful than Lowes.
by
  • Verified Purchase
  • Recommended
Generally has enough employees to assist customers. Most employees are knowledgeable or will dir...
Generally has enough employees to assist customers. Most employees are knowledgeable or will direct you to someone who can answer your questions.
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Excellent service, great selection and dependable and reliable installation!
Excellent service, great selection and dependable and reliable installation!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 561 reviews

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