#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(815)636-3102
Tool & Truck Rental(815)636-3108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1580 W Ln Rd
Machesney Park, IL 61115
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Customer Store Reviews

  • 4.8 out of 425 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (425)
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Showing 1-30 of 425 reviews
love this store
love this store
by
  • Verified Purchase
  • Recommended
The associates at the front service desk were very knowledgeable, friendly and helpful.
The associates at the front service desk were very knowledgeable, friendly and helpful.
by
  • Verified Purchase
  • Recommended
Happy camper!!!
Happy camper!!!
by
  • Verified Purchase
  • Recommended
The appliance sales person was very knowledgeable and helpful when I was trying to pick out what ...
The appliance sales person was very knowledgeable and helpful when I was trying to pick out what kind of range and dishwasher I wanted! I'll definitely be back for future appliance needs.
by
  • Verified Purchase
  • Recommended
Of all the Home Depot stores I have been in thru out the country, this store stands out from all ...
Of all the Home Depot stores I have been in thru out the country, this store stands out from all the others by their friendliness and commitment to customer service. The aisles are stocked fully and the associates offer assistance without you having to ask! A top knotch store among the others!
by
  • Verified Purchase
  • Recommended
Great experience, knowledgable and helpful employees.
Great experience, knowledgable and helpful employees.
by
  • Verified Purchase
  • Recommended
Helpful Staff. Saved me when I was in a hurry for a showing.
Helpful Staff. Saved me when I was in a hurry for a showing.
by
  • Verified Purchase
  • Recommended
Great clean location. They carry Milwaukee tools in store. Michelle “Shelly” at customer servic...
Great clean location. They carry Milwaukee tools in store. Michelle “Shelly” at customer service is a great problem solver.
by
  • Verified Purchase
  • Recommended
Helpful Employees !!!
Helpful Employees !!!
by
  • Verified Purchase
  • Recommended
Great clean location with a helpful staff. Highly recommend.
Great clean location with a helpful staff. Highly recommend.
by
  • Verified Purchase
  • Recommended
Remodeling my bathroom. Yvonne in countertops was very patient and very helpful. Jamie in floorin...
Remodeling my bathroom. Yvonne in countertops was very patient and very helpful. Jamie in flooring was the best. Above and beyond customer service. If it wasn't for these two people. I would have gone somewhere else. I am extremely picky. But of course very nice. To this date. Job is not complete waiting for flooring.
by
  • Verified Purchase
  • Recommended
I'm always asked if i need help to find something!
I'm always asked if i need help to find something!
by
  • Verified Purchase
  • Recommended
Clean and well stocked. Employees are always friendly and willing to help you find or load someth...
Clean and well stocked. Employees are always friendly and willing to help you find or load something.
by
  • Verified Purchase
  • Recommended
Clean and organized location. Perfect example of Home Depot professionalism
Clean and organized location. Perfect example of Home Depot professionalism
by
  • Verified Purchase
  • Recommended
Great location. Good job gang
Great location. Good job gang
by
  • Verified Purchase
  • Recommended
Great knowledgeable team at this store. Carol, Dave and Bart keep pros productive.
Great knowledgeable team at this store. Carol, Dave and Bart keep pros productive.
by
  • Verified Purchase
  • Recommended
employees are always very friendly and helpful
employees are always very friendly and helpful
by
  • Verified Purchase
  • Recommended
The Machesney Park Home Depot is clean and usually always has what I need at a competitive price....
The Machesney Park Home Depot is clean and usually always has what I need at a competitive price. The employees are also very helpful. I would shop there again.
by
  • Verified Purchase
  • Recommended
It's refreshing to encounter knowledgeable clerks, who have good customer service skills. The pai...
It's refreshing to encounter knowledgeable clerks, who have good customer service skills. The paint depart showed my husband what was needed rather than sending him to find it on his own.
by
  • Verified Purchase
  • Recommended
Great help from employees Adam T. and Ann Marie. They made my purchase experience productive and...
Great help from employees Adam T. and Ann Marie. They made my purchase experience productive and pleasant.
by
  • Verified Purchase
  • Recommended
Amanda, Bart, Jessica, Carol everyone else keep up the good work. This is the best Home Depot lo...
Amanda, Bart, Jessica, Carol everyone else keep up the good work. This is the best Home Depot location we ever visit.
by
  • Verified Purchase
  • Recommended
Even though the associate was overwhelmed with phone calls, she was very patient.
Even though the associate was overwhelmed with phone calls, she was very patient.
by
  • Verified Purchase
  • Recommended
Our cashier, Joellen was very helpful checking out our items and friendly
Our cashier, Joellen was very helpful checking out our items and friendly
by
  • Verified Purchase
  • Recommended
Good clean store. Organized with a professional staff.
Good clean store. Organized with a professional staff.
by
  • Verified Purchase
  • Recommended
Clean and organized store. Friendly and helpful staff. Pleasure doing business there.
Clean and organized store. Friendly and helpful staff. Pleasure doing business there.
by
  • Verified Purchase
  • Recommended
Living in Illinois and the area here for 3 years, I like this store. Home Depot stores are basic...
Living in Illinois and the area here for 3 years, I like this store. Home Depot stores are basically set up in the same way. This store has great employees that have always been friendly and very helpful in locating items that I cannot find and answering questions that I have. And for the staff being so personable, it is kind of a fun experience to shop there, even though I am buying something that will put me to work on a job when I get home.
by
  • Verified Purchase
  • Recommended
The store was clean the The aisles were well marked and a young man named Michael help me find th...
The store was clean the The aisles were well marked and a young man named Michael help me find the people I needed to talk to
by
  • Verified Purchase
  • Recommended
Went to store - service desk employees assisted us with outside table and chair set. Was told by ...
Went to store - service desk employees assisted us with outside table and chair set. Was told by one clerk that there would be not delivery charge and set would be delivered to us fully assembled - We were charged for delivery and the boxes of unassembled table and chairs are too heavy for us to move! Very unsatisfied with customer service
by
  • Verified Purchase
Excellent Employees, pet/Service Dog Friendly, Excellent Variety of items easily available
Excellent Employees, pet/Service Dog Friendly, Excellent Variety of items easily available
by
  • Verified Purchase
  • Recommended
Excellent customer service
Excellent customer service
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 425 reviews

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