Reviews for Macomb Township #2776

I visited the Home Depot this morning to purchase lumber. As a loyal customer with a Home Depot credit card for over a decade and a disabled veteran, I was disappointed by the treatment I received during checkout. When I kindly asked the cashier, Eva, to apply my veteran discount, she initially claimed it couldn’t be used for the items I was purchasing, despite having used it successfully just the day before for a similar purchase. After persisting and requesting she scan my military ID, she reluctantly did so, and the discount was applied as expected. However, her demeanor was unprofessional and disrespectful. She berated me loudly in front of other customers, huffing and rolling her eyes as if inconvenienced by simply doing her job. Is this the standard of service Home Depot now extends to veterans?

I was extremely happy with my visit to this store, with the exception for the fact that Home Depot considers GIFT CARDS to be "special discounts", which cannot be used in conjunction with email discounts (in my case...for my birthday). So...beware when shopping at ANY Home Depot that they will not honor an email discount if also presenting a GIFT CARD (which is, in reality, CASH). Outside of this unexplainable policy, the employees and the store are fine. It is for this reason that I can only give 3/5 stars.

This store is neat and clean and well stocked.

Very happy with products.

The customer service at this store is above all expectations. From sales people on the floor to the cashier who helped us with our purchase. The store is incredibly clean and there are plenty of carts & registers. Great prices too - found a couple of absolute bargains!!

Associates Dee & Lynn went above and beyond on my visit.

Self checkout can sometimes be slow with stoic staff; not at the MACOMB TOWNSHIP Store #2776. You'll always be greeted with a smile and they are always helpful.

Why is it always so hard to find help at the Macomb Home Depot? It seems like there is more employees socializing than actually helping people. If you ever need help, just walk up to the key-making machine because that's their "watercooler" where they gather to socialize. Even when you find someone to ask a question, they are clueless or if you need help finding a product, they get on their phone to look it up online. What's the point in asking... they just need to add more self-checkout lanes and make the whole store self-service.

My Home Depot is the best and the people are always very help full and nice.

Everything in stock that I needed.

The staff at this Home Depot is awesome Paul went above and beyond for me he's great

Employees Lynne & Kenyona went above and beyond

Staff was extremely helpful and kind.

I was not greeted by the cashier to start off with. She had an attitude the whole time of my transaction. It made my experience unpleasant. I then asked if an employee can help me take my purchase to my car and nobody came after a couple of minutes of waiting. I had to ask a person working outside to come help me. Will not be returning back to this location.

The Glidden paint/color was perfect

Great customer service here I like the staff here always willing to help you without any attitudes.

My family and I like coming to this location for the genuinely warm customer service that we receive here.

Angie at the Return Desk is THE BEST! I've lost count of how many times she's made my returns hassle-free and pleasant experiences. Most other places I dread going to for returns. This store overall is my favorite HD in the area. Very helpful staff overall.

Store # 2776 is my favorite Home Depot store to shop at! I get great service every time!!!

Easy finding product . Clean store and helpful employees

Hire more friendly people

Brenda…04052 made our visit very special. Great service!

I needed help with locating a specific saw and two employees were more than happy to assist me in my search. Even to go as far as helping me choose a better saw, then the one I thought I was going into buy! Amazing employees.

i was in a hurry one day. the staff was very helpful in locating what i needed. at self checkout Brenda was extremely kind and nice helping me checkout and get on my way.

Helpfully with our remodel and getting correct products, guys helping load very good!

great store convenient and friendly. I have purchased many items here in this store for the past 20 years.

Plain a simple No one cares ! Went in to buy a 2 gallon can of tru fuel that says they have in stock , ask for help told of yea been out of that for months , so now I have to buy 110 oz can for $30 when I could have bought 228 ounces for $45 , wouldn’t give me a discount , pointed out that the whole wing stack of $30 was labeled $7 , I wish I was a jerk and pushed the issue in addition to Michigan having a pricing law , but I didn’t went on my way paid for my $30 item so I could finish my project and will never be back

Our cashier, Laura C., greeted us upon entering the store and was very quick when cashing us out. She thanked me for my military service and made sure we found everything we needed. She was very friendly and chit chatted with a smile. These days so many people are much less than friendly and it is refreshing to receive such great service!

Brenda wad wonderful

My husband and I visited the Macomb store and we were both so appreciative of the outstanding service we received! Jacob in the lawn and garden center really went above and beyond during our visit. Great service is difficult to find these days and he is such an asset to not only your team, but also to your customers! Jacob nailed it! He was kind and attentive and I cannot say enough about his character! Thank you for being you, Jacob!