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Filter Reviews By:Rating, Profile, Gender, Age (547)
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Showing 1-30 of 547 reviews
Feb 16, 2023
my go to home project store
been doing some pumbing work at my condo soon will be replacing my eletric boiler and will get all my parts at the home depot yes baby
by
Feb 4, 2023
purchased garage door opener with installation
I purchased a garage door opener with installation and 7 days later I have not heard when it will be installed after contacting Home Depot and the installation company
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Jan 23, 2023
Returns by Charles at 8:11 am 1/23/23
I observed Charles being very gracious to the gentleman in front of me at returns. He was equally as gracious to me.
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Recommended
Jan 21, 2023
Great Employees
Sales representatives are very friendly.
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Recommended
Dec 17, 2022
Great Customer Service
I was having a hard time locating some weatherstripping tape that I had seen on line. One of the supervisors looked it up for me and located it on an end cap that I had walked right by (LOL!) on my way to where most of the weatherstripping materials are located. He then walked me right to the display. Very helpful!
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Recommended
Oct 17, 2022
Gary is amazing!
Gary and Ricky/Rich went above and beyond to help me. I am more than satisfied
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Recommended
Aug 26, 2022
Great service
My time there was great , helpful staff, kind!!
by
Aug 19, 2022
Forcing self checkout
This home depot is forcing the use of self checkout by not having csr on duty to run a register.. It's not a customer's job to ring out your product. You want to be a big box retail outlet then out staff on to do the job instead of forcing your customers to do a job they do not like to do or if u r doing this then give the customer a percentage off the sale for being one of your employees for that time frame.
by
Aug 15, 2022
Second worst experience at Home Depot
I went into Home Depot to buy a refrigerator asked for help in the appliance department and was told no one is working over there. So I had to pick up Vissani fridge by myself 7.1 cu.ft and load on cart. I go to check out and the employee starts scanning and goes to check out I ask to use my pro extra ID employee told me it’s to late and she she has nothing for me. So I go to customer service and the same employee follows me there. Only I was down with customer service I asked for help loading it in my car. The say the called someone, I wait no one came so finally they tell me they are at self check out. I wait there no one comes so I wait out for the no one comes. I went back in the store for help Roberta starts yelling in pointing in my face that the store is closed, I was try to explain that I still needed help she didn’t want to hear it, so I spoke to another employee for help. This is the Second time this has happened to me in Manchester Home Depot, first time with my 2 yr old daughter. The store employee pretty much holds me hostage In the store with my daughter blocking the exits. I don’t know if is the way Home Depot trains, it’s employees.
by
Jul 27, 2022
Poor Customer Service
never have i had such a poor experience at a home depot. noone cares about doing their job, people are lazy unmotivated and don't listen! Rich the Manager was a good dude
by
Apr 29, 2022
The workers at this store are so helpful.
I shop often at this Home Depot and they always have what I’m looking for.
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Recommended
Apr 27, 2022
Friendly and fun customer service
As a woman I hate going to Home Depot. However, I had the most fun experience with the cashier there, Maria. We discovered we were the same age and exchanged a few stories. And not once did she mention a hammer or nail, LOL overall the store is super friendly and everyone there is so helpful.
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Recommended
Apr 9, 2022
Super friendly
Was going to self checkout and an employee told me she would check me out. She was upbeat and friendly!
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Recommended
Mar 25, 2022
Isles full of dripping garbage
This store needs to stop allowing their employees to literally leave shopping carts of dripping garbage in there isles. You really expect customers to have to step through that in order to shop?
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Mar 21, 2022
great customer service
Rahana helped us check out and was very friendly and knowledgeable
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Mar 17, 2022
Great Atmosphere
Very happy I seem to always find what I need at Home Depot!
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Recommended
Mar 12, 2022
The staff at the pro desk always goes well above their duties of requirements
I have to say I e been here at this Home Depot everyday as a contractor I practically know ever employee by name or face at least and am always treated well
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Recommended
Mar 9, 2022
Great customer service
Sharon M. Should be the go to for most product intel and customer assistance
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Recommended
Mar 1, 2022
Knock your socks off service
I’m a regular and avid purchaser at Homedepot, and have always been made to feel welcome as a customer. It truly is a Home from Home when the staff are so friendly and genuinely happy to be of help. As a DIYer the very feeling of wandering the aisles of goodies brings a feeling of well-being. I can’t remember the last time I left shopping at Homedepot with something other than what I set out to buy. Other stores don’t seem to have that something HD has. So I’ll be back.
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Recommended
Feb 28, 2022
Customer Service
Even thought the store was packed the sales associate showed kindness and patients by taking the time to make sure I found what I was looking for.
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Recommended
Feb 1, 2022
Manchester store is almost always helpful, friendly, easy
At this store you usually get quick service if you need it. People are usually friendly and make every attempt to get your questions answered quickly or to help you find the thing you are looking for.
by
Feb 1, 2022
Friendly staff
I’ve been a Home Depot customer for years now, my latest interaction at the store proved to be exemplary, incredibly helpful and friendly staff I will certainly return again
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Recommended
Jan 25, 2022
Good place to shop
bought some things at a good price
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Recommended
Dec 21, 2021
Great store
We shop frequently at the Manchester Store in CT. We have enjoyed the store, employees, and the really great customer service.
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Recommended
Dec 21, 2021
Manchester, Buckland Hills Home Depot
Please express my appreciation to Danielle for the assistance and great job she did.
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Recommended
Dec 6, 2021
Better hope someone can drive a forklift
I wanted to get a power tool. The endcap display was empty but I found one in the overstock area, high above my head. I located an employee and pointed it out. He went to find someone that could drive the aisle picker. He returned a few times saying he couldn't find anyone. Finally after about 15 minutes, I left.
by
Nov 29, 2021
Thank you
Had the pleasure in getting help from Rahana and she was very kind and helpful with my purchase!!!
by
Recommended
1 found this review helpful
Nov 27, 2021
Watch out for Angela
Very helpful employee in the plumbing section. He’s been there forever and always great
New cashier, Angela is full of complaints and insults. The woman needs some training in how to treat a customer. She did something wrong on the register and became flustered and decided it was appropriate to say it was my fault as I’m not a pro. She repeated this 7 times. All because I pressed the email my receipt option.
If you’re having that bad a day Angela, stay home.
by
Nov 4, 2021
Empty shelves, no employees to help
Always empty shelves with no employees scheduled at night to help anyone. Have to wait 20 minutes ti find someone to bring stuff down from their overheads because you don't schedule anyone to stock your shelves.