#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(504)371-3304
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4600 Lapalco
Marrero, LA 70072
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Customer Store Reviews

  • 4.8 out of 347 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (347)
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Showing 1-30 of 347 reviews
Melodie
Melodies was great today. Love her
by
    • Recommended
    Great experience
    Cashier Melodie was very nice and helped us with outback Check out!!!
    by
      • Recommended
      Bad customer service
      People be stealing. And manement knows it
      by
        The products are top quality, the store has an abundance of varieties in products, returns are not an issue.
        I haven't had a problem with any of the products I've ever purchased, but returns are not an issue.
        by
          • Recommended
          I love Home Depot products. Their easy to exchange or return with no question.
          The products last so long. Hardly ever have to exchange or return.
          by
            • Recommended
            Great attitudes
            The employees at the marrero store are always so helpful when I go there.
            by
              • Recommended
              Awesome managers.
              Lot of good energy in this store when I shop. Good Friday 4/7/23 He Is Risen
              by
                Great Service
                Great experience purchasing our new refrigerator. The Appliance Specialist was so helpful and friendly!
                by
                  Sand bags
                  Went to Home Depot got 15 bags of sand for a project Brenden loaded all 15 bags on a flat I was going to help him and he said I got this Sir my heart melts. Then he rolled it up to the cashier I paid and he rolled it to my truck. He loaded it very neatly never complained. I tried to give him a tip he said he couldn’t take it I was so thankful for his kindness Brenden you are going places thank you Home Depot.
                  by
                    • Recommended
                    Employess
                    I've noticed the employees at this store are more friendly than any other store I go to.
                    by
                      • Recommended
                      This Is My Go To Store!!
                      I shop here often for all my home repair and appliance needs. The store has just about everything available to do home repairs and appliance shopping. The staff is very friendly and knowledgeable. The products are value priced and The Home Depot also has a great no hassle return policy. Anyone will be glad to assist you here!! So dont miss out on the opportunity to shop at this location or any other of the many Home Depot Stores. You'll be glad you did!!!
                      by
                        • Recommended
                        Manufacturer's warranties for Rheem water heaters are honored at this store.
                        I purchased a Rheem waterheater, had problems with it near warranty expiration time and the plumber recommended that I call the manufacturer because it was still under warranty; Rheem recommended a replacement and Home Depot honored their request. Thank you Rheem; Thank you Home Depot for your service to the Marrero community.
                        by
                          • Recommended
                          mara
                          shout out to Mara in appliances for the outstanding customer service
                          by
                            • Recommended
                            All around great experience and service
                            I had a few issues at check out with gift cards being loaded to my app. The staff was very accommodating to my situation and didn't make me feel rushed or I was causing them grief. I'll be back.
                            by
                              • Recommended
                              Well stocked
                              They had everything i needed.
                              by
                                • Recommended
                                Great Customer Service
                                When asking where can I find items a Sale associate walked me directly to it and made me aware that with the particular item I purchased I had to have a certain lock that paired with the door handle.
                                by
                                  • Recommended
                                  Extra mile for customer service!
                                  Can't say enough how much I was impressed with the service I got from Brenden in the garden department. So professional and efficient! This young man is certainly an asset to this store. Cashier Lindsey was super as well! Love my Marrero Home Depot because of great associates like these!!
                                  by
                                    • Recommended
                                    Great staff!
                                    I have been in the Marrero Home Depot twice recently where I really needed help. The representative in the hardware section-she knows her stuff, she helped us find the part we needed and knew exactly the size we would need for our refrigerator water hose. Thank you again. The rep in the appliance department was also very helpful to order my new refrigerator and help to get a 12 month finance plan.
                                    by
                                      • Recommended
                                      GREAT STORE AND EMPLOYEES
                                      I have been dealing with Home Depot Marrero since 1983. That is when our building contractor built our house and used Home Depot Marrero for building supplies. Since then we purchased all our lawn mowers and lawn equipment from them. Since my husband died whenever I buy a new mower or blower, weedeater etc., they put all the pieces together for me. I always want to pay them but they never take any money or "tips" saying it's their job to do that. Anytime something in the house needs replacing like a faucet or an appliance I always shop there. They sell Whirlpool which is great because that's the brand my husband and I always used. If you have problems, they will help you with that too but with great results. You will always have a problem "now and then". But their employees will help you work it out most satisfactorily. I have nothing but praise for them. I am very happy with the store itself too. It's neat and clean, I know where everything's at, and it's close to where I live.
                                      by
                                        • Recommended
                                        Great Help
                                        Very helpful Associates and recommended the right product for me
                                        by
                                          • Recommended
                                          No manager presence
                                          Had an issue with a purchase of over $1000. Waited 8 weeks for a set of french doors that came in and were not correct. Went back to the store 4 time to rectify the situation. Not one time was I asked if I would like to speak to a manager. I ended up bringing the doors back and receiving a refund. No one did anything to make this situation right. I still have no doors. I easily spend over $500 a month at The Home Depot. Over $2500 in the last 2 months alone. I even have a Home Depot credit card. You have always been my go to store for home improvements, appliances & renovation needs on my personal properties & rental properties. After this you will no longer be my first choice but now my last resort.
                                          by
                                            Well stocked
                                            Had everything I needed for home repair
                                            by
                                              • Recommended
                                              Best Home Depot Ever
                                              We always shop at this store. We had to go to another location and we did not get the great customer service that we always get at the Marrero store
                                              by
                                                • Recommended
                                                Great merchandise, great prices, GREAT EMPLOYEES
                                                We found the washing machine we wanted at the best price around and the best delivery date. There was also a demo in the store that we could actually see.
                                                by
                                                  • Recommended
                                                  Customer Service From Manager
                                                  Thanks to the excellent customer service I received from Taisha I will continue doing business at Marrero, LA home depot. She helped me when the cashier very rudely dismissed my dilemma. Thanks to Taisha I can continue to feel good about spending my money at this location.
                                                  by
                                                    • Recommended
                                                    Bought outside plants, they are thriving
                                                    by
                                                      • Recommended
                                                      Perfect customer service
                                                      I went into the store rushing to get stuff at the last minute and the last things. All the employees greeted me as so and offer to help and assisted me with everything I needed in every department. I was so surprised how fast I got around and went in and out in a flash with the help of the employees. They was totally polite, Patience and professional!!!
                                                      by
                                                        Garden Department
                                                        There are very nice selections for the spring.
                                                        by
                                                          • Recommended
                                                          No first responder discount
                                                          There needs to be a first responder discount in place.
                                                          by
                                                            Great employees
                                                            The gentleman in hardware was so kind and knowledgeable about the products in his department. He helped me pick the most convenient product for my project. Daniel in hardware is truly exceptional in his customer service. I could not come back into the store today so he did a phone sale that way I could have it when I come back tomorrow. Very pleased with the store and employees
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 347 reviews

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