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Filter Reviews By:Rating, Profile, Gender, Age (497)
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Showing 1-30 of 497 reviews
Feb 4, 2021
helpful associates helped us find what we wanted and order what wasnt available.
helpful associates helped us find what we wanted and order what wasnt available.
by
Verified Purchase
Recommended
Feb 3, 2021
I had a terrible experience trying to exchange a XMas gift back on 1-7-21. I had a receipt from a...
I had a terrible experience trying to exchange a XMas gift back on 1-7-21. I had a receipt from a family member, but because it was on their HD CC the ee or manager would not exchange for an equally priced item. After about 30 minutes and getting management involved, they did do a no receipt return to a GC, but than threatened that I could be banned from doing future returns. I spend $1000's each year and I was treated like I stole the item, even though I had a receipt. Terrible customer service. Now I will buy less or shop competitors.
I think the frustrating part was with respect to the 3rd party vendor that manages their returns. They act like they have no control over a vendor they hired. They act like the government or some other entity made them hire the vendor.
by
Verified Purchase
Jan 22, 2021
Exceptional sales associates, extremely persistent and friendly to ensure my complete satisfaction.
Exceptional sales associates, extremely persistent and friendly to ensure my complete satisfaction.
by
Verified Purchase
Recommended
Dec 30, 2020
Very nice homely store.
Very nice homely store.
by
Verified Purchase
Recommended
Dec 28, 2020
I always make this store my first stop when home improvement is what I am shopping for. This is ...
I always make this store my first stop when home improvement is what I am shopping for. This is because the store is always stocked with items I need for repair. The staff is always very helpful, in fact it appears they enjoy helping customers which is very refreshing. This time I actually went to a competitor first and found they no longer stock the items I needed and did not offer any good advice on how to fix my problem. I then headed down to good ole #0260 in West Melbourne and got exactly what I needed. So I guess this just proves my original shopping plan is correct.
by
Verified Purchase
Recommended
Dec 4, 2020
I always begin shopping for home improvement items or services at this location. The store has a...
I always begin shopping for home improvement items or services at this location. The store has a culture that treats its customers with friendly, concerned, attention. The store is always well stocked with quality products. It is a pleasure to see associates that enjoy giving service to their customers and I shall continue to patronize this locations.
by
Verified Purchase
Recommended
Nov 16, 2020
I always make this store my first stop when I need home improvement items or services. I store i...
I always make this store my first stop when I need home improvement items or services. I store is well managed because the inventories are always plentiful and the attitude of the associates is great. They enjoy helping customers with home improvement needs and this has to come from the top down. I have been relying on this store for over ten years and am very greatful to have it so close to home.
by
Verified Purchase
Recommended
Nov 4, 2020
I always Make this Home Depot store my first stop when I need home improvement items or advice. T...
I always Make this Home Depot store my first stop when I need home improvement items or advice. This store is always well stocked and the staff is interested in giving good service and help. Again, I was able to find the items I was looking for at a very good price.
by
Verified Purchase
Recommended
Oct 20, 2020
I always make this store my first stop when I need home improvement products and/or services. The...
I always make this store my first stop when I need home improvement products and/or services. The store is very well run both in inventory and helpful staff. Having been in the retail business myself I truly appreciate the difficult task it is to run an operation in these times. I thank Home Depot for providing this service and look forward to my next visit.
by
Verified Purchase
Recommended
Oct 5, 2020
I can always find what I am looking for and if not, there is always an associate there to assist ...
I can always find what I am looking for and if not, there is always an associate there to assist without hesitation. Customer Service is great. I try to go into Mark's check-out line if he is working. He is very nice, always ask how I am doing that day and I dig his ink. I think it's great that your company allows him to rock his personality at work. :-) Customer for LIFE. :-)
by
Verified Purchase
Recommended
Oct 4, 2020
Great experience and prices buying appliances here.
Great experience and prices buying appliances here.
by
Verified Purchase
Recommended
Oct 4, 2020
This is the worst Home Depot ever. I been shopping at Home Depot for over 30 years & not just in ...
This is the worst Home Depot ever. I been shopping at Home Depot for over 30 years & not just in Florida. I lived in other states. I've never seen such a rude employee like LAURA at this store. she never helped m then called me rude in front of the whole store. This is the West Melbourne Home Depot phone number (321) 728-1900.
by
Verified Purchase
Sep 27, 2020
Great prices and the Best Customer Service! Highly recommended.
Great prices and the Best Customer Service! Highly recommended.
by
Verified Purchase
Recommended
Sep 19, 2020
Every employee greets you, everyone is very helpful. The store is organized and very clean.
Every employee greets you, everyone is very helpful. The store is organized and very clean.
by
Verified Purchase
Recommended
Sep 13, 2020
Extremely friendly and good staff
Extremely friendly and good staff
by
Verified Purchase
Recommended
Sep 1, 2020
I love Home Depot 0260 West Melbourne, I have and do buy what I need there often... I call it my ...
I love Home Depot 0260 West Melbourne, I have and do buy what I need there often... I call it my home away from home! I have several friends and make new ones there all the time...
by
Verified Purchase
Recommended
Aug 31, 2020
Your employee Tony, was just wonderful in helping me. courteous, an assert to your store. he went...
Your employee Tony, was just wonderful in helping me. courteous, an assert to your store.
he went out of his way to make sure I had a good experience.
you are out of cypress mulch.
Thanks for a super store experience.
Hats off
by
Verified Purchase
Recommended
Aug 28, 2020
The West Melbourne Home Depot has been my go-to home improvement and supply store almost exclusiv...
The West Melbourne Home Depot has been my go-to home improvement and supply store almost exclusively since moving to Melbourne in 1988. Now that I live in Palm Bay it still is my consistent home supply source for the best of products and personal satisfaction.
I am grateful to Home Depot management and services for excellent products and pleasant personnel. I look forward to years and years of continued satisfaction.
by
Verified Purchase
Recommended
Aug 21, 2020
The employees here were all very friendly and helpful! They went above and beyond to help us!!
The employees here were all very friendly and helpful! They went above and beyond to help us!!
by
Verified Purchase
Recommended
Aug 17, 2020
Ive been to this store a handful of times and the longer drive is worth it. Much better than Mala...
Ive been to this store a handful of times and the longer drive is worth it. Much better than Malabar Road Home Depot in Palm Bay for many reasons (Organizations, more product selections/ availability, and friendlier employees).
by
Verified Purchase
Recommended
Aug 17, 2020
store was clean and employees were very courteous, friendly and helpful.
store was clean and employees were very courteous, friendly and helpful.
by
Verified Purchase
Recommended
Aug 10, 2020
Happy with everything you do. Very friendly staff.
Happy with everything you do. Very friendly staff.
by
Verified Purchase
Recommended
Aug 8, 2020
Clean,organized, affordable prices and excellent customer service.
Clean,organized, affordable prices and excellent customer service.
by
Verified Purchase
Recommended
Aug 3, 2020
The store provides a cleaning station for the carts at the entrance of the store. The store is cl...
The store provides a cleaning station for the carts at the entrance of the store. The store is clean and does it's best to follow CDC guidelines. The associates are very welcoming, courteous and helpful. I will definitely be returning to this location.
by
Verified Purchase
Recommended
Jul 28, 2020
Best shopping experience I have had in a home supply store. The employees were friendly, took ti...
Best shopping experience I have had in a home supply store. The employees were friendly, took time to help me and really knew their products and locations.
by
Verified Purchase
Recommended
Jul 28, 2020
Not to bad store was clean employees should be more knowledgeable in there department but over al...
Not to bad store was clean employees should be more knowledgeable in there department but over all not bad.
by
Verified Purchase
Recommended
Jul 16, 2020
The store was clean, arranged to easily navigate, and the customer service was excellent! I plan ...
The store was clean, arranged to easily navigate, and the customer service was excellent! I plan to return if I ever need anything again.
by
Verified Purchase
Recommended
Jul 8, 2020
Always stocked, assistance is friendly and knowledgeable.
Always stocked, assistance is friendly and knowledgeable.
by
Verified Purchase
Recommended
Jul 4, 2020
I would like for the garden center to carry a wider variety of palms and in smaller sizes. I am ...
I would like for the garden center to carry a wider variety of palms and in smaller sizes. I am looking for a Bismarkia or Silver Palm for $39 small size.
by
Verified Purchase
Recommended
Jul 3, 2020
I only recomended this location because it is close by my home. Otherwise I would ( when time per...
I only recomended this location because it is close by my home. Otherwise I would ( when time permits ) drive to another location. For some time now I find the employees are very few and far between and are very hard to find when you need assistance. This store could do much better with customer service !