#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(262)257-7762
Tool & Truck Rental(262)257-7768
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
N94 W 18375 Thunder Ridge
Menomonee Falls, WI 53051
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Customer Store Reviews

  • 4.8 out of 464 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (464)
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Showing 1-30 of 464 reviews
Quality poly wood rocking chairs for my deck
Bright color, very sturdy,
by
    • Recommended
    Employee
    RANDY HIS KNOWLEDGE ON ALL PHASES OF REMOLDING EXTREMELY POLITE AND FRIENDLY HE SHOULD BE IN CHARGE OF A STORE OR ATLEAST A ASSISTANT GREAT WHITH CUSTOMERS AND EMPLOYEES DURING EVERY VISIT AND WE ALL KNOW CUSTOMER SERVICE IS NOT LIKEBIT USED TO BE BUT HES JUST A GREAT EMPLOYEE THEY ARE LUCKY TO HAVE HIM !!
    by
      • Recommended
      Great Sericw
      Great service great service
      by
        • Recommended
        Great crew and knowledgeable
        This is the best Home Depot as the crew knows their stuff and where to direct you if you need direction.
        by
          • Recommended
          Fabulous salesperson
          Was very impressed with my salesman, Paul. He was incredibly patient and knowledgeable.
          by
            • Recommended
            Great service
            Staff will call for assist if they were not able to solve or answer a question.
            by
              • Recommended
              Good customer service
              Trell was super friendly he make me feel welcome :) I would me more then happy to him again when I come back to shop at this clean store:)
              by
                • Recommended
                Store is small and lacks choices
                I have found more and more that this store does not carry an item I am looking for and am forced to go to a different store or location. I have been very surprised that HD has not remodeled this store EVER and expanded the business is there.
                by
                  • Recommended
                  Need to get 'er done?
                  Every time I come to this Home Depot, they have what I need. Also, they usually have someone who has enough experience to help make correct buying decisions.
                  by
                    • Recommended
                    Employees
                    They were so smiley and my cashier. Jennifer was very helpful and helping me get my military discount.
                    by
                      • Recommended
                      Great employees
                      I just want to say that this store (Menomonee falls, Wi.) always has really nice/helpful/friendly/kind employees. And this is every single time I go there.
                      by
                        • Recommended
                        “It’s too bad”
                        My wife picked up a multitool blade for me while she was shopping. Employee gave her a retuned product with two burned up blades that were placed back out for sale. I returned to the store and was told just to grab another one.
                        by
                          Things are always available
                          I have purchased over 5,000 feet of lap siding this past summer. It was delivered when they said and within the time frame promised
                          by
                            • Recommended
                            Excellent and much improved customer service
                            I had many great experiences at this store.
                            by
                              • Recommended
                              Questionable assistance
                              Price of product was great; getting assistance to get it into my van was terrible. I ended up loading the product into my van by myself. Be prepared to wait for assistance or bring a friend to assist.
                              by
                                Their strength is their People
                                We bought a fridge. A fridge is a fridge. The sales people are friendly and seem willing to answer questions which is much appreciated. Also the store is clean and well stocked - ALSO much appreciated. I WAS sad that an item I wanted was online only, but I saved myself $35 by not getting it! : D
                                by
                                  • Recommended
                                  Great experience
                                  Our salesperson, Marsha, was absolutely terrific. She answered all our questions, addressed any concerns we had & made our shopping experience great. We’ve purchased many appliances from this store & always return when we’re in need of replacements.
                                  by
                                    • Recommended
                                    Great place to shop
                                    We always enjoy shopping at this home depot they are extremely helpful
                                    by
                                      • Recommended
                                      Knowledgeable employees expectably Doris Easton in Paint Dept!
                                      We are doing our Kitchen project as far as Painting the cabinets and countertops.We meet with Doris in the paint dept and she gave us great advice on what to use and great ideas!Thanks again Home Depot not to mention great pricing on items and above all Knowledgeable Employees!
                                      by
                                        • Recommended
                                        Helpful friendly staff
                                        I went to The Home Depot to get tires for my rider mower. Store was organized, staff was friendly and I was in and out without any difficulties. Thank you
                                        by
                                          • Recommended
                                          Love this location!
                                          We just bought a house and so I have been coming here every day. I have never met a crew so collectively helpful and pleasant! It's not just one nice employee who makes my day but all of the employees truly make my experience here wonderful. It is so hard to find good help and nice people who take an interest in their customers and do what they can to help instead of sitting back on their phones and collecting a paycheck. Great leadership and customer service!
                                          by
                                            • Recommended
                                            Helped by Lenny and Frances
                                            I was assisted by two outstanding employees (Lenny and Frances) at Home Depot Today. They are the reason I will return to this location. Thank you !
                                            by
                                              • Recommended
                                              Cashier
                                              Frances was very friendly and helpful
                                              by
                                                • Recommended
                                                Great team of people at this store!
                                                We came in about two weeks ago and purchased all new appliances. Very kind, knowledgeable staff at that visit, and never was feeling “up-sold” at any point in time.and while my husband was handling that portion, I found an associate in flooring to inquire about obtaining a bid for install (again no pressure and no “up selling”. We only moved to Wisconsin recently, and I frequented the Home Depot back in Indiana because of the amazing staff and it’s clear that it’s a company-wide attitude, because this crew had it in spades!
                                                by
                                                  • Recommended
                                                  Friendliest. Most competent store❤️❤️
                                                  I purchased some paint and stain today. And had Doris assist with this purchase. Doris is good people!!❤️. Clean and efficient store. Cashier/ self check out lady also very helpful full!!
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    Had bought a product that was not very well made. Customer service Cashier Lynn helped me to find a superior product available through Home Depot and saved me searching online. Much appreciated!
                                                    by
                                                      • Recommended
                                                      Great experience in Paint Department
                                                      We were trying to match a paint color on our kitchen cabinets and it was proving to be more difficult that expected. Doris in the paint department was phenomenal in helping us achieve perfection. Highly recommend.
                                                      by
                                                        • Recommended
                                                        Helpful and Friendly Employees!
                                                        Home Depot goes above and beyond with their knowledgeable and friendly employees. They take the extra time to help you find products and they answer questions in ways that other competitors do not.
                                                        by
                                                          • Recommended
                                                          Great store !Great
                                                          Clean, organized, friendly
                                                          by
                                                            • Recommended
                                                            Maybe it was a bad day for the staff maybe not! But the experience was terrible.
                                                            It's unfortunate in this day and time while businesses are failing that customer service seems to be at the bottom of the list of importance. Without customers there would be no need for businesses to thrive or remain open. And I would appreciate as a consumer to be made a priority while spending my hard earned Livelihood. And I would hope that this review would reach the desk of those who can make these changes happen immediately. Have a great day.
                                                            by
                                                              Showing 1-30 of 464 reviews

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