#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(321)454-6424
Tool & Truck Rental(321)454-6422
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
200 N Courtenay Pkwy
Merritt Island, FL 32953
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Customer Store Reviews

  • 4.7 out of 740 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (740)
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Showing 1-30 of 740 reviews
Great Service
I bought several bags of decorative rock and lady employee put them in my van as easy as spreading peanut butter on bread.
by
    • Recommended
    Awesome Store Manager & long term employees
    It is apparent the Manager and Employees have not only a professional working relationship, but they also show a respect for one another. This attitude is so apparent that customers can sense the difference in how they treat each other, and thus their customers.
    by
      • Recommended
      Very Nice Home Depot
      I was plant shopping and found everything I needed and everything was well taken care of.
      by
        • Recommended
        Appliances
        Great selection of appliances, knowledgeable and helpful salesperson.
        by
          • Recommended
          HELPED WITH OUT OF STOCK ITEM
          I'm in the process of renovating my bathroom and the tile I intended to use was out of stock. I called the M.I. store to see when it would be back in stock. I spoke with Jordan and he said there was no indication of when it would be back in stock, but that he could order it directly from the vendor for me. He saved me so much grief because it took me forever to choose that tile.
          by
            • Recommended
            Good job
            You are doing fine. We have a very long relationship since you first opened in Orlando.
            by
              • Recommended
              Friendly and knowledgeable staff.
              We just purchased a new LG refrigerator and couldn't be happier with the service and prices.
              by
                • Recommended
                Customer service
                The customer service within this company is in need of serious help. I talked to 1 of 3 people regarding the damaged tile shipped that actually cared and did their job. After almost a month and 2 trips to the local.stores I was able to purchase what I needed. The cashier and the lady that was helping her were unfriendly, and u helpful. I was argued with and made to feel as if the situation was my problem not theirs. A manager was called to get my discount applied but never came to speak with me or apologize for any of it. Lea was the cashier she is young and was looking for help and the lady that was uppised to help her was rude, impolite, and has no idea how to be in customer service. A customer should never be made to feel as if the problem is their fault or responsibility when we trust a company to provide a service.
                by
                  F2FIGOA was top notch.
                  Starting my first project at home and bathroom, I was totally lost and everything needed to complete the project, F2FIGOA, and I apologize I forgot his first name was extremely patient and listening and understanding during my purchase. We live in a fast-paced world And a lot of times people won’t listen to your problems or lack of understanding and home projects. Well done.
                  by
                    Oven Purchase
                    I have used Home Depot for many home improvement projects and this one is added to the great experiences we have had. Amanda was wonderful and made our purchase smooth and effortless. Thank you!
                    by
                      • Recommended
                      Customer service
                      Well my complaint isn't about this purchase its about a another one I made with cash. I lost the reciept on customer service is refusing to refund/credit a sander return citing tool returns are not possible without a reciept. No where can I find where it says that. I have given this homedepot a lot of beuissnes from my company and am shocked this is the response of the store.
                      by
                        Tool/equipment Rental Department rocks
                        The rental department made my first ever tool rental experience awesome. Even with the unreliable brand chainsaw issued. The Rental department team turn lemons into lemonade. Thank you.
                        by
                          • Recommended
                          Yes!
                          Our Island Home Depot is the best!
                          by
                            • Recommended
                            Great painting and drywall supplies
                            I have purchased painting supplies and drywall patch kit. Great stuff, easy use for DIY.
                            by
                              • Recommended
                              Great customer service
                              Super happy with the service provided
                              by
                                • Recommended
                                As usual I feel good about shopping at this store
                                Everyone with whom I came in contact was polite, friendly, informed and thank me for shopping there!
                                by
                                  • Recommended
                                  Managers
                                  I was always impressed with the managers
                                  by
                                    • Recommended
                                    Always friendly staff
                                    This Home Depot location has the best staff of any of the Home Depot's I have been to. Always friendly throughout the store and not difficult to locate someone to assist.
                                    by
                                      • Recommended
                                      Very helpful staff
                                      I find every time I am looking for an item that there is an employee who is willing to go the extra mile to help me obtain it
                                      by
                                        • Recommended
                                        Christie at the Pro Desk is 5 Star Service!
                                        Christie at the Pro Desk is amazing and found great affordable solutions to every problem! 5 star customer service!
                                        by
                                          • Recommended
                                          Everything needed & something's not so much.
                                          A full selection of quality products for home repair & upgrading. Some reasonable prices, but as w many home stores, some items are a bit overpriced. Filled with seasonal products early, great selection! Just be cautious about who you choose to request assistance from if needed. Some are more customer service friendly than others. Customer Service desk offers order assistance, in-store preorder p/u & specialty item orders from store to store at no extra charge. The later closing time is the best around, wish other venues would take the example. Suggest the use of the app, and find your own answer to questions w/o involving employees. Superior solution solver, scan items #, looks up product costs & keeps from interactions most often unpleasant. Great tile selection!
                                          by
                                            • Recommended
                                            Helpful & Friendly Staff
                                            Everyone that I reached out for help always helped me and guided me in the right direction.
                                            by
                                              • Recommended
                                              The staff in Appliances is terrific
                                              We came in to get prices for refrigerators, planning on going to the discount appliance store down the street next. The staff in this Home Depot Appliance Department was so well informed, particularly with respect to the extended warranty through Allstate, and the pricing was reasonable enough that we bought the refrigerator without going to the discount appliance store down the street.
                                              by
                                                • Recommended
                                                Costumer service
                                                Tiffany at costumer service was amazing and got the job done quick
                                                by
                                                  • Recommended
                                                  Enjoyable experience
                                                  Enjoy shopping here!
                                                  by
                                                    • Recommended
                                                    Friendly customer service
                                                    My Merritt Island store is welcoming. The store is well stocked with merchandise and store representatives which, seems to be, a luxury these days.
                                                    by
                                                      • Recommended
                                                      Best Home Depot I’ve ever been to
                                                      EVERYONE I spoke to today was knowledge, helpful and friendly.
                                                      by
                                                        • Recommended
                                                        Great Experience
                                                        We are redoing our kitchen and other areas of our house and my husband and I had a great experience. Chris In kitchen design was great to work with. Frankie in customer service the BEST,Beth In appliances could not have been more helpful. Thank you all for getting us through this !
                                                        by
                                                          • Recommended
                                                          Kitchen Design and Appliances
                                                          Greatly appreciate the Merritt Island Store’s teamwork and customer focus. Very helpful in selecting appliances, cabinetry, granite tops, lighting, etc. Truly one stop shopping at its finest!
                                                          by
                                                            • Recommended
                                                            No muss,no fuss
                                                            Regardless of any issues I ever have with product,purchase, returns, these folks are always willing to make it right. Satisfied with all my purchase and returns situations.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 740 reviews

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