Middletown,DE #6843

I feel like I was discriminated against by the cashier. When arriving to self-check out (I had 6 small items in my cart), I was directed by an employee to go to registry 6 after she eyed me up and down, even though two other people were using the self checkout area and two open registers. I have an auditory disorder so I normally prefer using self checkout so I can read and see each price breakdown on my screen rather than having to try and understand someone else. My cashier Yolanda was rude and felt like she did not trust me to use the self checkout after eyeing me up and down. It made me very uncomfortable and I do not plan on returning to this store, ever.

Christine and Fred provided me with a great customer experience.

I started my project for my Kitchen countertop in October 2023. Colonial marble In King of Prussia. Very unprofessional . I tried to get everything done before the holidays I was getting granite and the slab broke approximately 4 to 5 times and they played so many games and replacing it and start lying about different things that was wrong with the slab. For example, it had a hairline crack in it, which grew even bigger around the sink area and around the soap dispenser it was a hole there which she tried to fix and told me that I would have a replacement the next week. they lie and tell me they were going to give me a whole new kitchen the next weekend, and they only brought part of the kitchen, which is not match what was existing there. I refuse the install because it was two different types of countertops. They continue to play games lying on me and I decided that I wanted to pick out a different type of countertops because this one just didn’t work out when I decided to do that they became very nasty and tried to lie on me. I took something out that I thought was comfortable for me, and which I was told to do so and then , they continue to play games. Make sure when you have a countertop doesn’t matter his granite or quartz and it has veins to it. Make sure that you get a layout first so you know exactly where they’re putting the seams and matching the veins it is very important. Make sure the layout is done. Oh yeah , they had me go to different locations to look at the slab. Please go pick out your own slab in the location depending on where you live it could be up to 60 minutes to an hour and a half away from you. Make sure you also stay in contact with them through email , because they continue to lie on the phone please do not trust colonial marble in King of Prussia they do a horrible job also from the from this time they have not restored my countertops properly and they did not make sure that they were glued down and did I mention about the leak. I have standing water in the bottom of my cabinet. Don’t know how long it was there so make sure you check out the plumbing yourself and make sure it’s OK. I just wanted to let you know exactly what I went through with them. There’s more to tell, but just beware of them, I suggest you go somewhere else because the experience with them was very horrible . I would like to add some pictures, but it won’t allow me on their site electric experience. Be a good experience when you get your kitchen done when you see the red flags run it’s not worth it.

I decided after deeper research of the washer I choose that I didnt want it. Called store and they were able to help direct me to the proper people to stop the delivery, which was 2 stops from my house. The woman that took my call at the delivery warehouse was excellent and said it was fine and directed me how the refusal would work.

I can always find what I need here including plenty of salespeople on the floor. The staff is friendly and willing to help out in any way.

It was great to see so many pleasant employees at HD on Black Friday! Seeing so many orange aprons, it was so easy to find what we were looking for and each employee we engaged today was knowledgeable about the product we purchased.

Great products and friendly, helpful service

When shopping online, I always notice that the Middletown store has what I need. Today, I needed something pronto, and took the 30 mile trip. It was well worth it. The customer service department was fantastic! Everyone I interacted with, from customer service to the floor staff to the loaders seemed to enjoy being there. I am so impressed with the fine folks and the fact I got everything I need in one trip. I am a senior lady who does a lot of fixing at my old house and I so appreciate Home Depot making it affordable and even at times enjoyable!

Needed it for this weekend and so happy it was in stock at my local Home Depot!

I've got to say that after all these years since Home Depot opened in Middletown, I still love going there. Recently, I had a great experience with the Paint department manager, Lisa. She was very knowledgeable and extremely helpful with picking out the right types of paint and finishes for a home project, including making sure I had everything I needed. It's just really nice to be able to have that experience of talking to a real person in this AI-driven, Social media-enoculated world.