#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(401)845-6202
Tool & Truck Rental(401)845-6208
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
878 West Main Rd
Middletown, RI 02842
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Customer Store Reviews

  • 4.7 out of 390 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (390)
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Showing 1-30 of 390 reviews
Go Middletown Home Depo!! Best HD I have ever encountered !
Go Middletown Home Depo!! Best HD I have ever encountered !
by
  • Verified Purchase
  • Recommended
"Pam" in appliances and her fellow colleagues in countertops are ALL extremely knowledgeable, fri...
"Pam" in appliances and her fellow colleagues in countertops are ALL extremely knowledgeable, friendly and very helpful too. Product selection and one on one customer service regarding a specific product was invaluable.
by
  • Verified Purchase
  • Recommended
Great staff and great location= A Great store
Great staff and great location= A Great store
by
  • Verified Purchase
  • Recommended
Our shopping experience for a new washer was fantastic. Our salesperson- Pam Reed- was superb
Our shopping experience for a new washer was fantastic. Our salesperson- Pam Reed- was superb
by
  • Verified Purchase
  • Recommended
Kitchen design staff is outstanding! They help with every step of the project and are a pleasure ...
Kitchen design staff is outstanding! They help with every step of the project and are a pleasure to work with.
by
  • Verified Purchase
  • Recommended
Pam Reed in Appliances was absolutely fantastic! I went in to buy a washer and dryer set and she...
Pam Reed in Appliances was absolutely fantastic! I went in to buy a washer and dryer set and she informed me of the common complaints for the washer. I asked her about another washer I had my eye on and she said that was the one she always recommends. She was super knowledgeable on all of the different machines and their reviews. I will make sure to go back to her for all of my appliance needs!
by
  • Verified Purchase
  • Recommended
Very friendly store they usually show you to the product you are looking for.
Very friendly store they usually show you to the product you are looking for.
by
  • Verified Purchase
  • Recommended
a big store with lively people made the shopping experience good
a big store with lively people made the shopping experience good
by
  • Verified Purchase
  • Recommended
Tiffany from flooring went above and beyond in assisting me through the whole process from choosi...
Tiffany from flooring went above and beyond in assisting me through the whole process from choosing, measurements, and ideas for sticking to my budget. I could not have been happier.
by
  • Verified Purchase
  • Recommended
The best pro desk in the area!!! Mark, Roger, Stephanie and Sue are always willing to help!
The best pro desk in the area!!! Mark, Roger, Stephanie and Sue are always willing to help!
by
  • Verified Purchase
  • Recommended
We have had so many people go out of there way to help us at this store. From Pam in appliances (...
We have had so many people go out of there way to help us at this store. From Pam in appliances (she was fantastic) to Patrick who helped us with out online order. Also the cashiers are always so nice and welcoming. It is a pleasure to shop here
by
  • Verified Purchase
  • Recommended
The store staff was friendly and always there to help customers
The store staff was friendly and always there to help customers
by
  • Verified Purchase
  • Recommended
Store was shining today
Store was shining today
by
  • Verified Purchase
  • Recommended
Just excellent service providers.
Just excellent service providers.
by
  • Verified Purchase
  • Recommended
It is always a pleasant experience here as the store personnel are consistently friendly and help...
It is always a pleasant experience here as the store personnel are consistently friendly and helpful.
by
  • Verified Purchase
  • Recommended
Very clean and easy to find material.
Very clean and easy to find material.
by
  • Verified Purchase
  • Recommended
Really easy to find what you need , just look up .
Really easy to find what you need , just look up .
by
  • Verified Purchase
  • Recommended
The Middletown RI store is my favorite Home Depot and I've gone to many across New England.
The Middletown RI store is my favorite Home Depot and I've gone to many across New England.
by
  • Verified Purchase
  • Recommended
Store always neat, clean, and well-stocked. Plenty of parking. Staff is knowledgeable and helpf...
Store always neat, clean, and well-stocked. Plenty of parking. Staff is knowledgeable and helpful. It's a pleasure to shop there.
by
  • Verified Purchase
  • Recommended
Very friendly staff usually walk in and out the store 5 to 10 minutes
Very friendly staff usually walk in and out the store 5 to 10 minutes
by
  • Verified Purchase
  • Recommended
This store is wonderful. The workers here are beyond helpful and friendly. They are always willin...
This store is wonderful. The workers here are beyond helpful and friendly. They are always willing to do the extra mile to help you. I recently shopped here and was met by happy and friendly people as I entered the store. A gentleman that worked here helped me put the heavy bags of mulch right in the truck of my car and was lovely to talk to. He gave me his time and suggestions about next time shopping for heavy items and how they will always bring them to your car. The garden center is beautiful and the plant selection is amazing, not to mention the sales and prices can’t be beat. I love this store it’s my favorite place to shop for our home in Newport
by
  • Verified Purchase
  • Recommended
The overall store is like any other. The people are not as friendly as any other. The Rental gu...
The overall store is like any other. The people are not as friendly as any other. The Rental guy (chubby, older) is miserable, I overheard him on the phone with another customer and he was sighing and yelling at that customer and then telling the the customer he wasn't being rude. I just shook my head, laughed and couldn't get out of the store fast enough. This location is a detriment to all other Home Depot stores because its customer service is the poorest.
by
  • Verified Purchase
we shop at this location all the time. they have what we need for any project and the employees ...
we shop at this location all the time. they have what we need for any project and the employees are very helpful and friendly..
by
  • Verified Purchase
  • Recommended
It feels like a family store when you walk in and the associates smile when they see you like the...
It feels like a family store when you walk in and the associates smile when they see you like they've been waiting for you to arrive. Everything is neat and organized in the store and most of the times you can find what you are looking for (except for a spouse who walked off in the opposite direction while you were looking at something else). Actually once someone asked may I help you find something and I said well I seem to have lost my wife so she asked for a description and located her for me, now that is what I call great customer service!
by
  • Verified Purchase
  • Recommended
The staff are nothing but fanatastic. Always there for assistance. Keep up the great work. Gillen...
The staff are nothing but fanatastic. Always there for assistance. Keep up the great work. Gillen family
by
  • Verified Purchase
  • Recommended
Always Helping!
Always Helping!
by
  • Verified Purchase
  • Recommended
Every time I go into the Middletown Store, someone greets me or is right there to help out. I don...
Every time I go into the Middletown Store, someone greets me or is right there to help out. I don't even have to ask for help. I think it's the confused, I have no idea what I am looking for look on my face. If I don't know what I need, the staff will ask me questions to get to what I need but don't know the name of. Great morale in that store! Makes it a nice shopping environment. Thank you for great customer service!
by
  • Verified Purchase
  • Recommended
Our cashier was named, Samantha. She was friendly and most helpful.—— good hire!
Our cashier was named, Samantha. She was friendly and most helpful.—— good hire!
by
  • Verified Purchase
  • Recommended
Staff was very helpful in leading me to the products was interested in, in the garden shop area a...
Staff was very helpful in leading me to the products was interested in, in the garden shop area as well as the main store. Staff was responsive to questions and appeared very eager to help
by
  • Verified Purchase
  • Recommended
The store was neat and clean and the associates are very knowledgeable, friendly and helpful.
The store was neat and clean and the associates are very knowledgeable, friendly and helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 390 reviews

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