Reviews for Mission #8519

Great Home Depot. Every employee is there to help the customer.

THE CASHIER, I BELIEVE HER NAME IS/WAS DELTA, SHES A SKINNY GIRL WITH PIXIE CUT HAIR (SUPER SHORT) WEARING GLASSES. SHE WAS RUDE NOT ONLY TO ME BUT THE THE GENTLEMAN SHE WAS HELPING BEFORE ME. SHE WAS YELLING AT HIM AND MAKING FACES AND WHILE HE WAS TURNING AWAY. I TRIED TO SEE IF THERE WERE MORE CASHIERS HELPING WITH THE LINE BUT SHE YELLED AT ME TO MOVE BACK. I MOVED AND DIDNT SAY ANYTHING BUT THINGS GOT WORST AS SHE KEPT YELLING AND RAISING HER VOICE AT ME THE GENTLEMAN LEFT AND THEN SHE JUST YELLED AND SAID I WILL BE RIGHT THERE WITH YOU,SHE ROLLED HER EYES AND WAS MAKING FACES AS IF SHE WAS UPSET OR MAD. WHEN IT WAS MY TURN I ASKED HER IF SHE WAS OK, THAT THERE WAS NO NEED TO SCREAM AT ME AS I COULD HEAR HER, AND SHE SAID THAT SHE WAS FINE, BUT SHE GOT MAD AND AS I WAS ASKING HER WHY IS SHE SCREAMING AT ME, THAT I AM RIGHT THERE AND I HEAR HER CLEAR, SHE DIDNT LET ME TALK, SHE WAS TALKING BACK TO ME AND ROLLING HER EYE. i TOLD HER I AM DOING GOOD AND THAT THERE IS NO NEED TO SCREAM OR I'LL HAVE TO DO THE SAME, SHE TURNED AROUND AND KEPT ROLLING HER EYES SHE WAS MAD AND UPSET, THE OTHER PERSON SHE HELPED, THE CASHIER WAS GIVING HIM A HARD TIME, HE HAD A RECEIPT BUT SHE WAS NOT GIVING AN ALTERNATIVE WAY TO HELP

Great prices and everything you’ll need! Just stay away from cashier “Young” She is the Worst! Rude, So slow and screamed at me!! Had to call a manager and then she screamed at her too!!!

store has great hours of operation they start at 6 am which is great if you want to get something done early

I took in my lawn mower for service it was still under warranty had a horrible experience. They told me that apart was not under warranty even though when they show me the warranty it's at full replacement warranty guarantee. I got the machine back it did not have a bag and screws are missing. The cashier was not helpful at all. And she called a supervisor by the name of Juan which was very rude. I am extremely dissatisfied with my experience at Home Depot today.

From the Store Mgr. Ciro to associates like Elbins we always have a professional and personable experience!

Need to add more employees to assist customers who have questions

Cashier was very confused about the process of getting military veteran discount. Lawnmower department limited on some things. Shopping carts all over the parking lot. No place to put them.

If you do not know exactly what you want, do not go to this store. You will have to run down an employee and then it is possibly they will not know. I have been going to this store for 12 years and it is still the same.

Except that the outside lines are too long. Need more shaded area for the people waiting in the hot sun.

Well stocked and friendly staff.

Thank you because there were at least 3 passerby staff that had asked if I needed help while awaiting the 1 that went away to look into my inquiry.. although he seemed to have forgotten and/or did not find the answer, but I was glad to see the coworkers generally well-staffed and social (distancing :-).

I was extremely please with the lady working in the kitchen appliance area but the rest of the workers in the store did not care to help despite me waiting about 40min to get help

Really bad service

The store is typically clean and fairly well organized. Employees I've interacted with have always been friendly and generally helpful. However, that is about the extend of 'good things' I can say. Here's an example of what my issues are with this store. A few days ago I was looking on line (homedepot.com - and with this store selected as 'my store') for LED lighting panels. I found the ones I wanted to purchase but the web site indicated that these folks did not have these panels in stock. So I ordered them and directed them to be delivered to the store. Later the same day I had need of some other, minor electrical supplies so I just drove over to the store. Walking through the electrical section, I was amazed at the presence of the very lights I had just ordered hours earlier.. lined up on the shelves. And this is just one example of at least three occurrences over the past 10 months or so. Whatever software these folks use to indicate if something is available or needs to be ordered in, is non-functional. This is an instance where I had to reschedule some work because I thought the items I needed to complete it were not readily available.. only to discover later on that they DID have what I needed. Most of the large corporations that deal in retail sales utilize a logistics department that tracks all the things that are most commonly sold in a given location and ensure that store is adequately supplied with the majority the products they can reasonably expect to sell there. Apparently The Home Depot has not quite caught on to this particular facet of a working business model.. or perhaps they DO have such a department but one that lacks proper skill set to do their jobs..?

The customer service was great. Mary from the paint department was extremely helpful and went over and beyond assisting us. She was friendly and answered all of our questions and gave us tips. We will definitely be coming back to this store.

The store was clean and organized. The associate in the paint counter was helpful and had patience with me while helping me choose the color i wanted.

Products were well stocked, alright customer service

Excellent, friendly service with a smile! Always willing to help and share positive experience with every visit.

Everything well organized. And beautiful fans and merch.

Great customer service

Nice clean environment. Friendly employees. Lots of options to choose from (flooring).

awesome experience! great customer service, lady was knowledgable, nice, and patient. Thank you!

Always have a hard time finding help.

Everyone was helpful and I appreciate everyone for helping me find everything that I was looking for very happy for all that home depot has to offer really happy thank you home depot

Always has the best products and the best help.

Todas 11/19/2019 arround 7:30 - 8:00 PM, I was doing some washing machine maintenance, broke the cold water shut off vavalve for the washing machine, had to shut off the water for the entire house. Quickly head off to home depot, was in the plumbing section, couldn't find a valve that look like the one I had from home, asked a guy in the plumbing section where could I find a shut of valve for the washing mashing water, very rudedlly with out even looking at me or the vavalve I had on hand told me that Home Depot didn't carry it and to go tomorrow to "to other place" (because I cant mention the name of a store) he said they have everything. To my dissatisfaction, I continued looking in the pluming section for something to replace the vavle to regain water function in the house, found something that I thought might work if not I bought my self a block off to just turn the water on. To my surprise I got home and it fit, very disatisfy with home depot customer service from Shary rd. Next time I'll just go to "other place" since the same employee who rudly help me recommended! Update I got contacted by email, by an assistance manager, replied to the email it has been several days and no respond.

Great selection and friendly staff. It is an enjoyable stop when shopping for home improvements.

Friendly service, always greeted with a smile, great customer service, conveniently located

It was hard to find products because you couldn't get down the aisles. Two employees were helpful the rest turned and ran. Cat feces along the front of the building and carts full of debris in the aisles. Masonite hardboard was on a rack labeled and priced maple plywood. Not a fun store at all.