#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(318)324-3470
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3750 Millhaven Rd
Monroe, LA 71203
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Customer Store Reviews

  • 4.6 out of 381 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (381)
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Showing 1-30 of 381 reviews
Satisfied
I'm always pleased with my visitor.
by
    • Recommended
    Nice employees Mamie X529 and Sherry
    I found a nice washer and dryer
    by
      • Recommended
      military discount
      If you don't have a cell phone they will not give a veteran their military discount!!! Happened to me Mar. 25th,2023!! I was told that I "HAVE" to get a cell phone to get military discount, this was at a register!!!!
      by
        1 found this review helpful
        Frankie
        Frankie is a excellent employee. If all your employees were like her, it would be perfect!!
        by
          • Recommended
          Very helpful
          Employee named Tina was very helpful and courteous.
          by
            • Recommended
            Monroe Home Depot
            I would recommend Mow in flooring any day to anyone! She is the best, and very hands on with her customers.
            by
              • Recommended
              Gear customer service
              Very knowledgeable. Did not have to wait for someo e to ask if they could help us. Walked us through entering the paint color, where the paint chip was. Great people
              by
                • Recommended
                Excellent experience
                The customer service for Home Depot is ALWAYS excellent. I wish more stores in the Monroe area were like Home Depot.
                by
                  • Recommended
                  Great features
                  Was greeted as we entered. Store was stocked, and clean. Associates were polite, helpful, and knowledgeable
                  by
                    • Recommended
                    mr
                    i have bought so many things from Home Depot and I am pleased with their service.
                    by
                      • Recommended
                      Excellent customer service
                      Visit this store late in the evening when the rush is down, you’ll find willing help and friendly cashiers!
                      by
                        • Recommended
                        Great Home Depot employee
                        I like to thank Trone for helping me out.
                        by
                          • Recommended
                          Don't use cash
                          The employees won't accept cash if self checkout doesn't, if self checkout won't take it then they won't take it
                          by
                            Store ok, product quality and customer service for off-site customer needs sub-par
                            Store employees are nice and store overall was clean, but the quality of product I got was sub-par. When I tried calling the store to report the issue the phone just rang and rang with no answer. Will be sticking to my local hardware store from now on.
                            by
                              Cutting
                              They cut boards etc to measure
                              by
                                • Recommended
                                Great service
                                I had a great customer experience. The staff was very nice and friendly.
                                by
                                  • Recommended
                                  Pretty cashiers & great service
                                  I came in for some last minute face mask for our class at Delta community college & Tam in self checkout was great ! She scanned all of my items within a matter of seconds and I was out the door within two minutes .
                                  by
                                    • Recommended
                                    Great service
                                    I was greeted at the door and three employees asked if I needed help.. it was sincere questions not the typical corporate voice recordings you normally get.. very good service!
                                    by
                                      • Recommended
                                      good store
                                      Love my local home depot
                                      by
                                        • Recommended
                                        Friendly employee
                                        by
                                          Excellent Employee!!
                                          I had to purchase an entire kitchen appliance set. LaHarricca helped me pick everything out and made sure I had what I needed and wanted. She was very knowledgeable and super courteous. We worked on the order for over an hour. She did t seem to mind a bit. I went to several other stores to look at their appliances but did NOT receive the service I got from her. She is a gem. She was a great example of excellent customer service!
                                          by
                                            • Recommended
                                            Thanks to the guy in paint department that when out of his way to help me find asphalt repair, or as he way called it old mix. Thanks for your help!!!!!
                                            The guy that helped me went out of
                                            by
                                              • Recommended
                                              Appliance dept is pretty "chill"
                                              I have been nothing but pleased with our Home Depot's appliance department. They (Ms. LaHarricca specifically) is a huge help and is always on top of her game. She knows her stuff and has a sparkling personality to boot!
                                              by
                                                • Recommended
                                                GREAT LOCATION & WELL STOCKED
                                                This store is in a great location whereby you can drive in & out with ease. They are well stocked with just about everything you need & very easy to locate what you're shopping for.
                                                by
                                                  • Recommended
                                                  WORST CUSTOMER SERVICE!
                                                  I WAS ASKING FOR MY DELIVERY TIME AND THEY KEEP TRANSFERING ME TO DIFF AREAS AND PUTTING ME ON HOLD. HAD TO CALL 5X TO GET AN ANSWER!
                                                  by
                                                    1 found this review helpful
                                                    Very helpful associates
                                                    I have been impressed that Home Depot always as adequate staffing so that your visit is very productive.
                                                    by
                                                      Great, friendly service!
                                                      I bought a washing machine and was very impressed with the entire service. LaHarricca was a pleasure to deal with!
                                                      by
                                                        • Recommended
                                                        Super helpful employees.
                                                        Got an adapter for a mower blade and it worked like a charm!
                                                        by
                                                          • Recommended
                                                          The paint department was very helpful and knowledgeable
                                                          Went there for paint and primer not really knowing what kind to get. The staff help me out and explained to me what I needed and why
                                                          by
                                                            • Recommended
                                                            Worst retail shopping experience in years
                                                            Worst retail shopping experience in years, after standing in the lumber department for over an hour sending my daughter for help each of the four store workers that came back or a joke some of them smoke some of them did not and they wandered off immediately no one helped me finally my daughter got a woman to come back and talk to me she went and got the gentleman who had been cutting lumber the whole time I was there to come over and help me he was brand new he’s been there three weeks but he was kind and courteous both of them very apologetic from that point on my visit was great but the other four employees I feel deserve at the very bestA classic Customer Service because they had none totally disgusted with this visit
                                                            by
                                                              1 found this review helpful
                                                              Showing 1-30 of 381 reviews

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