#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(509)766-5502
Tool & Truck Rental(509)766-5510
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
980 W Central Drive
Moses Lake, WA 98837
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Customer Store Reviews

  • 4.7 out of 306 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (306)
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Showing 1-30 of 306 reviews
Very satisfied with my shopping experience at Home Depot.
Very satisfied with my shopping experience at Home Depot.
by
  • Verified Purchase
  • Recommended
Excellent service by a highly trained and dedicated staff who exibit a top level of customer care...
Excellent service by a highly trained and dedicated staff who exibit a top level of customer care. Thank you for your assistance.
by
  • Verified Purchase
  • Recommended
Customer service with Estela is the best around. She can help you with what ever you need. The st...
Customer service with Estela is the best around. She can help you with what ever you need. The store is clean and all employees are very helpful.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Our experience at Home Depot in Moses Lake, Wa is always very good! Associates are always on ha...
Our experience at Home Depot in Moses Lake, Wa is always very good! Associates are always on hand, willing and ready to help and guide you with a smile. Cashiers are friendly and helpful as well and let us in on specials, deals and/or sales.
by
  • Verified Purchase
  • Recommended
I live in poverty and have taken on a personal project of building a 35x25 barn to kennel my dogs...
I live in poverty and have taken on a personal project of building a 35x25 barn to kennel my dogs comfortably. Home Depot is generally reasonably priced, and in instances where my limited funds draw short of my massive overall goal, employees offer discounts as they are able to. I appreciated in particular my interaction with Tina today, whom once realizing I was shy a few bucks, and knowing I'd be spending my last penny in my account until next month, (today is the 7th, I have no funds again until the 3rd) offered without skipping a beat, the small discount i needed for 6 sheets of subfloor and 2 sewer pipe lengths! I'm grateful and impressed, thank you Tina! I've thousands more in materials needed, yet today's purchase will aid me in keeping my kennel barn clean and safer for my pets!
by
  • Verified Purchase
  • Recommended
All the people from the costumer service are nice
All the people from the costumer service are nice
by
  • Verified Purchase
  • Recommended
Go to another store if possible, they are rude and uncaring about their customers. Even asking fo...
Go to another store if possible, they are rude and uncaring about their customers. Even asking for help, didn't happen. Vendors think stocking their items are more important than what the customer needs to find.
by
  • Verified Purchase
Adolfo Fernandez, ext 417, was very helpful and kind. As are most of the sales clerks. Thank you!
Adolfo Fernandez, ext 417, was very helpful and kind. As are most of the sales clerks. Thank you!
by
  • Verified Purchase
  • Recommended
When going to this store, I always receive great customer service. Supply is always available! No...
When going to this store, I always receive great customer service. Supply is always available! No need to shop elsewhere!
by
  • Verified Purchase
  • Recommended
Dena, the cashier is the one person that I have not heard about the management displaying the att...
Dena, the cashier is the one person that I have not heard about the management displaying the attitude they are more superior than the rest of the other employees. There is so much complaining of the employees about management that it makes sense why turnover is so great!!. The military discount at other stores is an important display of appreciation of our veterans
by
  • Verified Purchase
Everyone is super friendly there. They go above and beyond to help build a project to completion....
Everyone is super friendly there. They go above and beyond to help build a project to completion. Thank you for all you do!
by
  • Verified Purchase
  • Recommended
Carol in self checkout is always friendly and helpful.
Carol in self checkout is always friendly and helpful.
by
  • Verified Purchase
  • Recommended
This is a very clean and nice store, great employees that work here, they are very professional.
This is a very clean and nice store, great employees that work here, they are very professional.
by
  • Verified Purchase
  • Recommended
most of the brands of tools that i prefer are your store but it would have been better if you hav...
most of the brands of tools that i prefer are your store but it would have been better if you have most the milwaukee products.
by
  • Verified Purchase
  • Recommended
This store has lost the friendliness and they are always out of product on the shelves. Employees...
This store has lost the friendliness and they are always out of product on the shelves. Employees seem to be stressed because they have to cover 3 or more departments at the same time. GET MORE HELP in the store. And more useable handicap buggies
by
  • Verified Purchase
The store had what I was looking for and was greatly satisfied with the customer service this you...
The store had what I was looking for and was greatly satisfied with the customer service this young lady with a beautiful smile had towards me. I will definitely shop here again as this store never fails me.
by
  • Verified Purchase
  • Recommended
I LIKE TO WORK FOREVER AND FOREVER TO.
I LIKE TO WORK FOREVER AND FOREVER TO.
by
  • Verified Purchase
  • Recommended
Great Manager and sales crew. Get rid of the company you are using for appliance deliveries.
Great Manager and sales crew. Get rid of the company you are using for appliance deliveries.
by
  • Verified Purchase
  • Recommended
It has not always been easy to find an associate to help find something at this store but on this...
It has not always been easy to find an associate to help find something at this store but on this visit I was immediately acknowledged by an associate in the appliance department and set up with Jesse who helped me with my purchase.
by
  • Verified Purchase
  • Recommended
I love shopping at the Moses Lake Home Depot. The employees are knowledgeable and always willing ...
I love shopping at the Moses Lake Home Depot. The employees are knowledgeable and always willing to help me. When I've returned items, there has never been a problem with getting a refund.
by
  • Verified Purchase
  • Recommended
Estella is the cooliest and always happy on arrival she gets the job done and has fun while doing...
Estella is the cooliest and always happy on arrival she gets the job done and has fun while doing it shout out to SM Leah for keeping the store Awesome always a joy to come into the store and see the homies Will I always shop there And PS if Kendra is hearing this review please tell hero said “ha ha” (in a Mickey Mouse voice) she’ll know what it means LOL miss all of you guys keep up the good work
by
  • Verified Purchase
  • Recommended
Great personel and products!
Great personel and products!
by
  • Verified Purchase
  • Recommended
The store is clean, the shelves are stocked, they have people willing to help and that are knowle...
The store is clean, the shelves are stocked, they have people willing to help and that are knowledgeable in all topics. I would choose this home improvement store over all others in the area and this Home Depot over all the other Home Depot’s in the area.
by
  • Verified Purchase
  • Recommended
The place is in a convient location. It is clean and orderly and the staff is friendly and helpfu...
The place is in a convient location. It is clean and orderly and the staff is friendly and helpful. It has reasonable prices. I always find what I need so I don't have to run all over town to find the things I need. Just go to Home Depot folks and save time and money.
by
  • Verified Purchase
  • Recommended
Jesse in window treatments was awesome and thorough.
Jesse in window treatments was awesome and thorough.
by
  • Verified Purchase
  • Recommended
Staff very kind & helpful
Staff very kind & helpful
by
  • Verified Purchase
  • Recommended
Love the employees... Diana and Tori both make it fun
Love the employees... Diana and Tori both make it fun
by
  • Verified Purchase
  • Recommended
Very helpful staff
Very helpful staff
by
  • Verified Purchase
  • Recommended
The store was very clean and well organized. Very easy to find what your looking for. If you have...
The store was very clean and well organized. Very easy to find what your looking for. If you have an issue or problem, they figure it out and help you out quickly.
by
  • Verified Purchase
  • Recommended
Everyone is very helpfull and know what their doing because they always have a good answer to my ...
Everyone is very helpfull and know what their doing because they always have a good answer to my questions . The store is very clean and organized which that makes merchandise easy to find . Employees are very friendly and thoughtful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 306 reviews

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