#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)871-8427
Tool & Truck Rental(716)871-8400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2100 Elmwood Ave
Buffalo, NY 14207
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Customer Store Reviews

  • 4.7 out of 545 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (545)
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Showing 1-30 of 545 reviews
The employees make the experience
I will always shop this location because the employees are knowledgeable about the needs of their customers. Large selection of products & convenient location of store. For as busy as this location is, the store aisles/shelves are well maintained.
by
    • Recommended
    Excellent Customer Service
    Not only i was helped inside the store they also help with my child in the store crying. It really shows employees really care for you as a person not as a consumer
    by
      • Recommended
      Great Employee at N Buffalo store #1234
      Diane at the Customer Service Desk was an exceptional help to me. She went above and beyond, knew exactly what she had to do to get me the merchandise I was looking for after a struggle for me to try and get it. She was so professional and a very nice person to take the time to help me. She is a very valuable employee to have and an asset to your store and company.
      by
        Good customer service
        Needed a dehumidifier and Janet helped with so much expertise and I appreciated how much she knew and helped me decide. Great customer service.
        by
          • Recommended
          Happy painter
          Dakota (Kota) in paint is very knowledgeable and very helpful. She made my perfect paint color. Thank you for that.
          by
            • Recommended
            Always in stock
            This home depot has greatly improvement and the customer service has increased to a good shopping g experience. Keep it up.
            by
              • Recommended
              Literally the worst home depot in 100 miles
              Always terrible service. Don't ever send an employee for anything, they'll be there 2 hours longer than need be because they can't ever stock a lumber dept
              by
                Michelle
                Great customer service
                by
                  • Recommended
                  Paint department was AWESOME!!!
                  Thank you Nancy for all your help! Appreciate all your knowledge was so helpful with our project!
                  by
                    • Recommended
                    So friendly!
                    Chains cut to size? Amazing!
                    by
                      • Recommended
                      simple in and out
                      Stopped in for a handful of items, and was guided through the store by multiple employees. Couldn't have been more efficient or easier!
                      by
                        • Recommended
                        Not a good trip to home depot
                        They would not let us use the advertised $50 discount with a $300 gift card our daughter bought for us for $300. We were very upset considering we have spent thousands and thousands there over the last 35 years!
                        by
                          Everything I shopped for was available and sales associates were excellent and helpful.
                          Love my merchandise!
                          by
                            • Recommended
                            Plants and Soils
                            I bought 2 Umbrellas trees ,2 Tiger tongues trees , still very healthy.
                            by
                              • Recommended
                              alot of years
                              been going there for a good product and people who know where stuff is.
                              by
                                • Recommended
                                Great experience
                                Had a great experience there today! The worker Anthony from home and garden was so so nice to me and helped me so so much! Thankyou Anthony!!!
                                by
                                  Thank you
                                  Great customer service & professional workers
                                  by
                                    • Recommended
                                    Barbara is Fantastic!
                                    I bought a speaker and it is fantastic! The sound quality is great! The customer service was also fantastic!!
                                    by
                                      • Recommended
                                      Christmas decor
                                      Everyone I encountered while at this home depot was so professional, helpful and kind. My children love the Chris decor we purchased!
                                      by
                                        Great Employees
                                        The pro desk and the customer service desk employees are the best they are always so delightful Pleasant and willing to help. Especially the protest Jason Justin and Bob are three great guys who are always willing to go the extra mile. Thank you gentlemen. I will definitely be shopping there again very soon.
                                        by
                                          • Recommended
                                          Shopping experience
                                          The employees at this home Depot are very friendly and efficient. Also very helpful. I would definitely shop here again.
                                          by
                                            • Recommended
                                            The worst store in WNY don’t shop here
                                            Stock said 4 blowers in stock. Associate looked in overhead for 2min and said guess we don’t have them. Said must’ve been stolen. Went to get the next model up for 50$. Asked if they could do anything on the price due to this. Was scoffed and and rudely told no. Used to work for HD years ago. I guess this policy must’ve changed. Used to give discounts like this to help make customers happy. Associate didn’t even take an orange ladder over to check the packed, double deep stacked overhead. So clearly didn’t want to help. Short woman with black hair and nose piercing. Avoid her at all costs, very rude and unhelpful. As a former Home Depot associate, I’m sad to see how the helpfulness of staff has gone down hill. Also location says now 3 in stock, so there must’ve been one there. This HD can learn from Williamsville, Amherst and Niagara Falls locations. Never had issues at these locations.
                                            by
                                              Can a leader in business lead us to the future
                                              Home depot is an enormously successful corporation. Their footprint on planet earth is enormous. As the planet is an intricate web of life, we need industry leaders to spear the efforts to avoid catastrophic Climate Change and extinction of civilization due to greed and over extraction of the most fragile and precious resources.
                                              by
                                                • Recommended
                                                My NORTH BUFFALO HOME CEPOT
                                                I just love the friendly people at this Home Depot.
                                                by
                                                  Great Experience!
                                                  Great help from all employees that I dealt with. It was a quick and pleasant experience.
                                                  by
                                                    • Recommended
                                                    Great service
                                                    I brought all my supplies that I needed. Employer was friendly and helpful, cashier Juan was friendly and awesome
                                                    by
                                                      • Recommended
                                                      Colin in electrical
                                                      Thank you Colin in electrical for helping me find the correct wire and smoke for my home. I was on the edge of buying the wrong stuff when you asked if I needed help. I'm very appreciative.
                                                      by
                                                        • Recommended
                                                        Thankful for great customer service
                                                        Kari Lemanski is awesome, really appreciate how much she helped us with our wall oven purchase.
                                                        by
                                                          Great People!
                                                          I would like to recognize the associates at this store. My uncle is a manager at a different store and I used to work at Home Depot back in the day. Associate in paints was very knowledgeable and help me choose the proper paint for my baby's crib. I feel very confident about my purchase. The cashier was amazing, empathized with my situation that I am recently disabled to do to back surgery and I was in a motorized scooter. She even picked up my phone when I dropped it LOL the store was very clean and very well organized. Definitely will be going back!
                                                          by
                                                            • Recommended
                                                            Paint in the right color, in the right amount for the right price.
                                                            I went to another hardware store to get paint and they could not help me. I went Home Depot thinking I would have to buy a couple of gallons of paint that I did not need to cover a few spots on the walls. They gave me perfectly match paint in a sample container. Right color, in the right amount for the right price.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 545 reviews

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