#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)924-4302
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4028 Lawrenceville Hwy
Lilburn, GA 30047
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 374 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (374)
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Showing 1-30 of 374 reviews
Excellent customer service
We love this friendly Home Depot in Lilburn! We find what we need either in store or online for our home and garden. The customer service is excellent! Thank you also for donations to Arcado Elementary School for the Outdoor classroom and the memory garden.
by
    • Recommended
    Awesome support through out the store!
    by
      Great service with friendly staff
      I bought some materials from Home Depot last week their employees are really nice and the prices were so low then the other store I love to visit again soon.
      by
        • Recommended
        Great feature
        I am on going buying from store
        by
          • Recommended
          Great people; great store
          Immediately greeted by staff with smiles. Found exact tool and it was on sale. Quick checkout with military discount.
          by
            • Recommended
            Great garden worker
            Mia was awesome… I rolled up into the garden center and she was tidying up but still took the time to say hello. And she was just as courteous and friendly when checking out.
            by
              • Recommended
              Garden section
              I always find plants I can't do without! Spend way too much money, but it's my main form of entertainment. I would like to commend Cheese (yes, that's her name) She's so helpful and interested in what I buy. She is very knowledgeable. Always helpful and friendly
              by
                • Recommended
                Very good for buy product from Homedepot
                I buy Mulch today will buy more
                by
                  • Recommended
                  HOMEDEPOT - LILBURN
                  I ENJOY MY EVERY VISIT TO THIS LOCATION. THANK YOU TO ALL THE EMPLOYEES ESPECIALLY TASHEENA
                  by
                    • Recommended
                    Customer service is outstanding.
                    When I ask a worker in the parking lot where I can find a certain item and he stops what he's doing and leads me in the store to that item, that's going beyond the call of duty.
                    by
                      • Recommended
                      Outstanding customer service
                      Rose at Pro and Craig at front went beyond expected service. Made sure I had wood cut. Ensure I receive 24 month interest free after it expired as promotion time. Riding lawn mower. Assisted with choosing my storm door and getting correct side handed. Plus assisted in delivery process
                      by
                        • Recommended
                        The employees asked Me if I needed help! Usually it's the other way around, Awesome!
                        All of the employees were accommodating and went above and beyond to try and help and make my experience enjoyable and trouble free . Every time they asked if I needed help I would say no thanks, but then I would frantically sign language to them, but they still let The crazy lady take me home. She beat me when we got out to the car; She beat me real good ;-)
                        by
                          • Recommended
                          Excellent Experience when exchanging a small ticket item.
                          The cashier and sales associate took time to show me how to assemble certain parts of a sprayer. It was evident that I knew little about sprayers; therefore, they took time to educate me.
                          by
                            purchase of Riobi product
                            Rioby blower - great product. Employees Mike and Rocky made this a very good shopping experience. Mike very knowledgeable and a great help. Many thanks for his suggestions and efforts. Rocky very friendly and pleasant up front employee.
                            by
                              • Recommended
                              Excellent Equipment
                              I purchased a Dewalt portable Generator and is awesome
                              by
                                • Recommended
                                Awesome store!
                                One of the store managers Josh F. is the reason I only shop at this Home Depot now. Every time I see him he is helping customers or teaching one of the associates. Hire more managers like this young man and every store will become as good as this one.
                                by
                                  • Recommended
                                  Excellent Customer Service
                                  I recently had a fantastic experience at Home Depot while supporting our nonprofit organization's initiative to provide children's school supplies. Freweini, Franklin, Gary, and Frankly provided exceptional customer service, helping us get closer to our goal. Their dedication truly stands out, making Home Depot a valuable partner in our mission.
                                  by
                                    • Recommended
                                    Never Online with Gift Card
                                    Online inventory was not accurate, but I was forced to go to the store for a refund because I used a gift card. Then, they would not give me a gift card as a refund. I was given an in-store credit not permitting online purchase.
                                    by
                                      No help
                                      Employees don't want to help you. Hardware depmt was a complete mess, cant find a simple bolt! Avoid this store!
                                      by
                                        Thank you Ron!!!
                                        I wanted to express my sincere gratitude for your outstanding assistance. Your patience in addressing all my questions and providing thorough guidance on using the equipment has been invaluable. I appreciate your dedication to going above and beyond in ensuring my understanding. Your professionalism and expertise have made a significant impact, and I am grateful for the positive experience. Thank you once again for your exceptional support.
                                        by
                                          • Recommended
                                          Purchase
                                          I am buying most of them from this location Home Depot.Very nice and organized store and all employees as very nice.
                                          by
                                            • Recommended
                                            Exceptional Customer Service
                                            Visited my favorite Home Depot store today, and headed to the ProDesk for assistance with a large $ purchase. Susan at the ProDesk, was extremely helpful. She took time to answer all my questions, reviewed the order with me before finalizing it, then reviewed the next step process with me. I visit the store often and each and every time, the associates are always very helpful and friendly.
                                            by
                                              Customer Srvice
                                              They are great in helping new customer.
                                              by
                                                • Recommended
                                                Homedepot 1775
                                                clean store but horrible customer service.
                                                by
                                                  great customer service by employees
                                                  The employees were very attentive to my requests, and they went the extra mile to help me.
                                                  by
                                                    • Recommended
                                                    Pleasant, quick visit!
                                                    Tasheena greeted me when I came in and was very nice at check out. She complimented the plant I chose and was very pleasant to speak to.
                                                    by
                                                      • Recommended
                                                      Great Customer Service.. Clean, Organized, and well stocked!!
                                                      GREAT TEAM WORK!! I have never visited this store and my items were not in stock...
                                                      by
                                                        • Recommended
                                                        They make you fell bad for making a return next day!
                                                        Mrs Shaniece at home depot Lilburn Ga laughed when I told her the machine stopped working, that was the reason for my return! Very disappointed and honestly she made me feel bad. Don't know why they don't trained their employees to be professional and respectful like years ago.
                                                        by
                                                          Unsatisfactory customer service
                                                          Purchased a New John Deere mower and was called and asked if I Purchased a used one. I intern had to cancel delivery and reschedule delivery for another mower in hopes that it isn't a used one being pawned off as new.
                                                          by
                                                            BEST HOME DEPOT STORE!
                                                            I love this store. Convenient. Clean, and normally well stocked. Miss Penny went above and beyond today and it is so refreshing to have someone greet you as you enter with a kind smile and an outgoing attitude. THE WORLD NEEDS MORE PENNY!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 374 reviews

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