#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(402)325-4502
Tool & Truck Rental(402)325-4508
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3300 N 27th St
Lincoln, NE 68521
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Customer Store Reviews

  • 4.6 out of 399 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (399)
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Showing 1-30 of 399 reviews
Carla
Carla was a great cashier. She was very friendly and she got me through the checkout very fast
by
    • Recommended
    Horrible customer service
    This store needs to teach their associates how to talk with customers and don’t rush customers when shopping just because it inconveniences your associate. They only helpful people were when I was checking out. She greeted me and asked if found everything and if she could do to make this visit better.
    by
      Thank you Macey and Ed--Great Customer Service!
      Great helpers tonite
      by
        • Recommended
        Sales folks
        I quit going to Home Depot a while back because I could get nobody to help me now people just swarmed around me like bees and it was wonderful I got the help I needed I bought the stuff I needed and was checked out in a very short time
        by
          • Recommended
          Plenty of selection!
          Excited to use the new dewalt cordless blower just purchased! The store has several available and at a competitive price! Can't beat the friendly staff either!
          by
            • Recommended
            Jodi was awesome!
            I greatly appreciate the help I received from Jodi, she also saved me money by letting me know about signing up for the Home Depot credit card!
            by
              • Recommended
              Helpful and Friendly
              We came looking for a mower and were helped by numerous employees. In particular, Jose helped us out and spent about 30 minutes helping us find a mower. The mower was on website as existing but he couldn't find it. He was able to use his inventory tool, called other store and then located the mowers that ended up being "on display" in unrelated are. He was super nice, friendly, and very good at his job! His help was immeasurably helpful. When I went to paint department, they were also super helpful!
              by
                • Recommended
                Shopping experience
                On an extremely busy Saturday, Tyler and Grant went above and beyond my expectations to help me! North store in Lincoln, NE
                by
                  • Recommended
                  It is a pleasant shopping experience
                  The store employees are always ready to help. I am not a novice so I dont require much but everytime I go to this store I litterally ask the first orange vest I come to, Where is "X" (the Items I am looking for) and everytime they know exactly where it is! point me in the right direction and ask if I need anything else. They do this everytime I like the culture that their management is teaching them. Very friendly and professional.
                  by
                    • Recommended
                    AWESOME FROM THE SECOND I ENTERED THE PARKING LOT UNTIL I RETURNED TO MY VEHICLE AND EVERYTHING INBETWEEN.
                    Cashier Clerk Carla was a breath of fresh air so early in the morning while I checked out. Excellent knowledge of the store and its policies ... friendly, helpful ... need more like her.
                    by
                      • Recommended
                      Finally great customer service
                      Ann at the check out was quick, happy and efficient. Glen, with one n, was eager to assist and did all the work.
                      by
                        • Recommended
                        Excellent employee help!
                        I ran to Home Depot today to buy some paint and employees were very helpful as was Jodi when I used the self checkout. They made sure that I purchased the correct sheen of paint for the project I needed it for. Thank you so much.
                        by
                          • Recommended
                          Good People!
                          Dakota did an excellent job assisting me with a purchase!
                          by
                            • Recommended
                            Positive shopping trip
                            Quick trip to the store. The items I picked did not have a skew attached to them Kasi was able to use her phone and quickly find the information. Good Job.
                            by
                              • Recommended
                              customer service
                              Had a great experience with getting anew dryer!
                              by
                                • Recommended
                                Above average customer service!
                                I had several questions about a wood staining project. I was helped timely, with genuine interest on the part of the team member regarding my concerns and desire for a particular outcome…very helpful, very kind. Appreciated the availability and interaction with the Team Member! Customer service like I experienced is a rare thing these days, this store is now my Home Depot of choice!
                                by
                                  • Recommended
                                  Great Store with incredible customer service!
                                  Friendly and supportive employees and you are able to find what you are looking for, because of the well seen signage.
                                  by
                                    • Recommended
                                    Great store
                                    Everyone is nice in this store
                                    by
                                      • Recommended
                                      great customer service!!
                                      Had and amazing customer service rep help me with a purchase this evening. Do to the way corporate does their rebates this poor girl had to scan 55 rebate cards 20 minutes to close. she could have easily been irritated but she was very polite! excellent service with a smile!
                                      by
                                        • Recommended
                                        Helpful employees
                                        Found items I need in an easy manner
                                        by
                                          • Recommended
                                          Great Customer Service!
                                          We shop at this store all the time and never have a bad experience. Everything is always in stock. Today we went to get a new washer and dryer. Our cashier Emily M was extremely helpful and very pleasant.
                                          by
                                            • Recommended
                                            Customer Service Associate
                                            I hope I have the name right, but a young lady named Jak helped me out earlier today and she was absolutely fantastic to work with.
                                            by
                                              • Recommended
                                              The store was well organized and very clean. Good help always ready to assist you. Lots of choi...
                                              The store was well organized and very clean. Good help always ready to assist you. Lots of choices.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              I have always had a good experience at this store. The employees usually have the information nee...
                                              I have always had a good experience at this store. The employees usually have the information needed to help me and they have always been courteous.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Glen was so helpful when I came in to pick up fencing
                                              Glen was so helpful when I came in to pick up fencing
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Customer assistance is extremely helpful in insuring you are getting everything you are needing, ...
                                              Customer assistance is extremely helpful in insuring you are getting everything you are needing, including to checking for discounts.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Service was horribly slow. None of the employees knew where anything was. No one seemed like they...
                                              Service was horribly slow. None of the employees knew where anything was. No one seemed like they cared at all. Place is dirty.
                                              by
                                              • Verified Purchase
                                              Everyone was very helpful in working with me to find the best storm door to fit my house!!! Nice ...
                                              Everyone was very helpful in working with me to find the best storm door to fit my house!!! Nice to know it is in the hands of experts and will be done right!!!! Can’t wait til the project is completed and once paid off I can start on other projects and services from your store!!!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Carla the cashier was so helpful
                                              Carla the cashier was so helpful
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Ask for Walker. That guy is great at his job and very helpful.
                                              Ask for Walker. That guy is great at his job and very helpful.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Showing 1-30 of 399 reviews

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