#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(504)592-0002
Tool & Truck Rental(504)592-0008
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1100 South Claiborne Ave
New Orleans, LA 70125
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 476 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (476)
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Showing 1-30 of 476 reviews
Excellent Customer Service!!!!
I came into town to assist my daughter with getting settled into her apartment. I ran to Home Depot to get a power drill and a few plants to make her place feel more like home in California. Sales Associate T in Hardware greeted me as soon as I was in the aisle and assisted me with the perfect power drill which I purchases. I was checked out by cashier Felicia who was so refreshing and friendly. My shopping experience was outstanding. Whenever I'm back in New Orleans this will be my store to make my purchases!!!!
by
    • Recommended
    great stone
    happy i did so good it
    by
      • Recommended
      zero help provided
      After spending 30 min running around the store to try to find products on my own, I made the stupid mistake of asking an employee busy on their Instagram where an item was located. I was mumbled aisle 7 which of course is massive and I could not locate the item. They do not want to help you at this store.
      by
        Cashier was the bomb!
        Raven was so excited to be able to assist me. She was very personable.
        by
          • Recommended
          Fantastic!!
          Most helpful employees who are genuinely interested in my work and needs.
          by
            • Recommended
            Excellent Team Work & Collaboration - Shout out to Claiborne and Gretna Stores
            I met Felice at Claiborne and she was knowledgeable and offered recommendations regarding my purchased. One cabinet was delivered damaged, and the other cabinet was not the cabinet that I purchased. I met Toya and she was extremely efficient in addressing the damaged merchandise. Janice at the Gretna store was true to her word in rapidly returning my calls. Lastly, Bria, the cashier at Claiborne, assisted me with the pickup without any hesitations. Kudos to Felice, Toya, Janice, & Bria. Thanks!
            by
              • Recommended
              The staff in the store were very helpful.
              We were searching for chair glides to avoid the kitchen floor from scratches. The assistance we got was great and we saw that there was a great variety of options. Thanks to the gentleman that helped us. Overall the shopping experience was great.
              by
                • Recommended
                Garden area
                Love the fact that garden have everything i was looking for the customer services was nice even at check out I believe her name was frankkeshia i will return
                by
                  • Recommended
                  Building Supplies
                  Purchased supplies for my porch and deck
                  by
                    • Recommended
                    Amazing shopping
                    Every time I shop great energy
                    by
                      • Recommended
                      Very helpful
                      Everyone was very helpful
                      by
                        • Recommended
                        Great features
                        I brought this thing a month ago and its great product
                        by
                          • Recommended
                          Great employee
                          I brought wood a mouth ago and it still holds up
                          by
                            • Recommended
                            Best customer service
                            Want to give a shout out to Tam B for how she went above and beyond her call of duty to make my shopping experience one of the best I’ve had in a long time
                            by
                              • Recommended
                              Greet
                              Chris was was an excellent professional and helped real good
                              by
                                • Recommended
                                cashier helping
                                i just moved here from nyc and came to home depot to get and the cashier Remy helped me check out faster without my home depot credit and was very nice to me and my family
                                by
                                  • Recommended
                                  cashier
                                  the cashier remy helped me find the tool i wanted and helped me check out fast because i was in a hurry
                                  by
                                    • Recommended
                                    Great store
                                    Great customer service
                                    by
                                      • Recommended
                                      Great service
                                      I was happy to shop here
                                      by
                                        • Recommended
                                        Best cashier
                                        Felicia R. Is a very nice and friendly cashier, that’s why I always single her out when I’m ready to checkout . Thank you Homedrpot for training your employees on how to be great at their job
                                        by
                                          • Recommended
                                          Great store
                                          Love this store will shop again
                                          by
                                            • Recommended
                                            Great store
                                            Nice clean happy place
                                            by
                                              • Recommended
                                              Great service
                                              Ms. Alicia was a good cashier and helped me check out faster and Remy helped me find my item faster than i thought they were the best.
                                              by
                                                • Recommended
                                                Quick and easy !!!
                                                always a pleasure. Everyone is very helpful. Great prices. Especially compared to bLowes.
                                                by
                                                  • Recommended
                                                  Store 0385
                                                  Bridget is wonderful.!!!!
                                                  by
                                                    • Recommended
                                                    Two exceptional employees
                                                    Mr. Kevin Simpson and Mr. Matt Cayold are the types of employees most employers would love to have. Mr. Simpson assisted me in-store and provided excellent customer service. Mr. Cayold, answered the phone when I called in to express my appreciation towards Mr. Simpson. Mr. Cayold was kind and courteous and explained that I needed to fill out the online survey if I wanted Me. Simpson to be properly acknowledged. I greatly appreciate both of them.
                                                    by
                                                      Excellent Staff
                                                      Mary in appliances, Sam and Rhonda in Rental, so many others, A Team! shop here all the time because they make it great!
                                                      by
                                                        • Recommended
                                                        Great Customer Service Still Exists
                                                        I had to purchase a few last minute supplies and I had no idea where the items were located. The team members throughout the store were Very kind and patient. They helped me save time and make the best selections. Yasmine was also courteous.
                                                        by
                                                          • Recommended
                                                          SAGO PALM 6''
                                                          I HAD BEEN LOOKING FOR THIS PLANT FOR SOME TIME AND I WAS SO HAPPY THAT I WAS ABLE TO GET IT.
                                                          by
                                                            • Recommended
                                                            great employees
                                                            everything is great here
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 476 reviews

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