#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(480)641-4431
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
425 S Val Vista Dr
Mesa, AZ 85204
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Customer Store Reviews

  • 4.8 out of 762 reviews
94%Of Customers
Recommend This Store
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Showing 1-30 of 762 reviews
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No! "Not Applicable" boxes needed on several questions.
by
    • Recommended
    Great customer service!
    We went in to buy multiple appliances and we worked with Stephanie. She was amazing! So helpful, very friendly, great customer service, efficient and went above and beyond to get us the best deals since we bought multiple items. I would highly recommend asking for her if you are looking for appliances.
    by
      • Recommended
      Friendly employees
      They have friendly employees that are knowledgeable about their products. We always have good experiences shopping here.
      by
        • Recommended
        Amazing service at this Home Depot location
        I always receive great service at this Home Depot in Mesa near my home. Today the employees went above and beyond!
        by
          • Recommended
          Awesome Appliance Specialist and Manager Drew
          Spectacular rare team of people who exceeded above and beyond to deliver. Awesome experience than any other Store I've encountered.
          by
            • Recommended
            Chris in lawn and garden was super helpful.
            I’m so happy that we went to this store. My husband and I would have been so lost without the lawn and garden employee named Chris. Just stay away from the Cashier Marilyn. She has my name but she is extremely rude.
            by
              • Recommended
              Best manager ever
              If you want to work a job where your boss is human and ethical and compassionate and still to the point and no nonsense, this is the place. If you want to shop somewhere that treats their employees and customers this way, it’s still the place. I love this store, it’s staff and it’s management!
              by
                • Recommended
                Employees are always helpful and pleasant.
                Employees are always helpful and pleasant.
                by
                • Verified Purchase
                • Recommended
                The store manager, George, is a really good dude. He spent a ton of time with me answering questi...
                The store manager, George, is a really good dude. He spent a ton of time with me answering questions about my project. He then actually did a class for me to teach me how to lay cinder block. Seriously spent like an hour and a half showing me and letting me practice. Made a huge difference for me.
                by
                • Verified Purchase
                • Recommended
                Great day at Home Depot today...Ron in plumbing was the best...Meg the cashier very friendly...ev...
                Great day at Home Depot today...Ron in plumbing was the best...Meg the cashier very friendly...everyone was willing to help!
                by
                • Verified Purchase
                • Recommended
                I have visited other Home Depot Stores in Mesa and near one near the City of Maricopa, but this s...
                I have visited other Home Depot Stores in Mesa and near one near the City of Maricopa, but this store, particularly the professionalism of the people, far outweigh any I have visited. They are right there to help. Importantly, I have been given good suggestions/alternatives or advice when I couldn't find or couldn't obtain an item that I was shopping for. This Home Depot has the friendliest and professional staff by far!
                by
                • Verified Purchase
                • Recommended
                Today, I give the store an excellent rating. There were many associates available and willing to...
                Today, I give the store an excellent rating. There were many associates available and willing to help me in finding the item I was looking for. I especially mention David in Hardware, who stayed with me to help me determine a replacement for the item I needed, since the exact item wasn't stocked.
                by
                • Verified Purchase
                • Recommended
                Best Home Depot in the Valley! Their customer service goes above and beyond. I’m so happy to have...
                Best Home Depot in the Valley! Their customer service goes above and beyond. I’m so happy to have a place to shop where I can trust and value the help and merchandise.
                by
                • Verified Purchase
                • Recommended
                Neat and clean, feels good coming in. Associates greet you in a easy and friendly manner. Every a...
                Neat and clean, feels good coming in. Associates greet you in a easy and friendly manner. Every associate in the diffrent departments we went, were extremely helpful. I was very impressed with my experience in this store, that has not been the case in other Home Depots in other areas. Plus I found all the items I came to buy! I will definitely be a repeat customer at this store.
                by
                • Verified Purchase
                • Recommended
                Store Manager George...runs a fun and great customer service store! Love this store and their emp...
                Store Manager George...runs a fun and great customer service store! Love this store and their employees! I always have a great experience. ♡ Thank you!
                by
                • Verified Purchase
                • Recommended
                Great shopping experience today. This store is brushing up on their customer service and today it...
                Great shopping experience today. This store is brushing up on their customer service and today it certainly showed. Helpful employees make shopping here so much easier.
                by
                • Verified Purchase
                • Recommended
                I have always had a good experience at home Depot except when I find too many things I like and n...
                I have always had a good experience at home Depot except when I find too many things I like and not enough money too spend.
                by
                • Verified Purchase
                • Recommended
                Stephanie Wurtz was extremely proficient and knowledgeable about appliances. She made the hole pr...
                Stephanie Wurtz was extremely proficient and knowledgeable about appliances. She made the hole process a pleasure and I'm incredible thankful for all her help.
                by
                • Verified Purchase
                • Recommended
                I asked several team members for help, all of them ignored me. I asked Gabriel and he helped me I...
                I asked several team members for help, all of them ignored me. I asked Gabriel and he helped me IMMEDIATELY without question. Thank you Gabriel. This would have been my last purchase at this Home Depot until I met Gabriel! Thank you!!!!!
                by
                • Verified Purchase
                • Recommended
                The cashier Don talked to a customer after and during check out. Took forever. The other cashier ...
                The cashier Don talked to a customer after and during check out. Took forever. The other cashier rang up 6 customers in the time it took Don to ring up 3 pcs of molding. Even after the transaction was complete he kept talking to the customer, while myself and 3 others waited. It got to the point I started recording and tweeted it. You need to move him to mill works so he can sit and chat, people waiting to check out have things to do.
                by
                • Verified Purchase
                • Recommended
                I plan to shop at NORTH MESA Store #0473 again. Thank you for your service.
                I plan to shop at NORTH MESA Store #0473 again. Thank you for your service.
                by
                • Verified Purchase
                • Recommended
                The appliance salespeople at the Val Vista and Broadway Home Depot are awesome. After replacing m...
                The appliance salespeople at the Val Vista and Broadway Home Depot are awesome. After replacing my fourth appliance in one month, my visits became weekly. All the sales people are friendly and have excellent customer service skills. I worked with Stephanie on all my purchases and I highly recommend her. She knows the products well and went above and beyond to help with my selection.
                by
                • Verified Purchase
                • Recommended
                Worst customer service store..no one wants to help you, and will go out of their way not to. I tr...
                Worst customer service store..no one wants to help you, and will go out of their way not to. I try to go to any other store but this one , but this is a block from my house, and I am always so sorry I have gone to this store.
                by
                • Verified Purchase
                Thank you Jenny A, Lori S. and Britney for your assistance in my appliance purchase. If not for y...
                Thank you Jenny A, Lori S. and Britney for your assistance in my appliance purchase. If not for you all, I would not be coming back to Home Depot.
                by
                • Verified Purchase
                This store and it’s employees are extremely caring, clean, friendly & knowledgeable. Projects are...
                This store and it’s employees are extremely caring, clean, friendly & knowledgeable. Projects are easy to find & we have always had excellent assistance.
                by
                • Verified Purchase
                • Recommended
                This particular store at Broadway and Val Vista is exceptional. Very experienced employees and lo...
                This particular store at Broadway and Val Vista is exceptional. Very experienced employees and long service. The manager George is a wonderful man and reaches out to help the community. He is unique! I recommend everyone who lives near here to shop at his store.
                by
                • Verified Purchase
                • Recommended
                Store employee was very helpful.
                Store employee was very helpful.
                by
                • Verified Purchase
                • Recommended
                The employees here treat us like we are family...
                The employees here treat us like we are family...
                by
                • Verified Purchase
                • Recommended
                Always love taking my dog with me to go shopping here! The store is very clean, staff are friendl...
                Always love taking my dog with me to go shopping here! The store is very clean, staff are friendly and honest. They also support the military which is huge as we are a military family. Thank you Home Depot for your support and we love shopping here!
                by
                • Verified Purchase
                • Recommended
                Other than my rude cashier in the gardening dept. Its been a wonderful experience shopping there.
                Other than my rude cashier in the gardening dept. Its been a wonderful experience shopping there.
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 762 reviews

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