#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)735-6924
Tool & Truck Rental(248)735-6930
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
47950 Grand River Ave
Novi, MI 48374
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Customer Store Reviews

  • 4.7 out of 418 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (418)
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Showing 1-30 of 418 reviews
Good shopping experience
We were happy to find all we were looking for at the Home Depot and the employees were very helpful.
by
    • Recommended
    Paint department most helpful
    I had help from Mitch in the paint department that was not only very informative but was done with a friendly and kind attitude.
    by
      Quick
      I was able to return an item, and get another item quickly.
      by
        • Recommended
        Pleasant Store Visit
        Purchase pea gravel from this store for a patio base. The product was perfect for a fair price.
        by
          • Recommended
          Purchasing Blinds
          We had an outstanding experience with Judi L in the flooring and blinds department. She was professional, knowledgeable and provided excellent customer service. We would highly recommend her and this Home Depot store!!
          by
            • Recommended
            shopping
            this store is on their game. always helpful towards you when your in there. better than other stores in the area. will always go back!
            by
              • Recommended
              great customer service
              Excellent customer service today
              by
                • Recommended
                Cashier dan
                Cashier Dan was very friendly and accommodating
                by
                  Excellent Customer Service
                  Brandon and Mark @ the Novi MI store paint dept were outstanding, helpful and so were Sarah and Suzette @ the Northville MI store paint dept. Great, great customer service at both stores!!!
                  by
                    • Recommended
                    Great Customer Service!
                    I bought gloves, lights, and faucets. And I was provided with great customer service, especialy from a lady named Joyce.
                    by
                      • Recommended
                      those two wall mounted us flags are expensive to maintain...
                      HD could save some money by having one us flag on a pole...instead of two us flags that are tangled up alot and require an expensive electrical contractor bucket truck to access and untangle...I guess HD does not mind dispaying tangled flags and can afford to pay to have them untangled...if you put a flag on a pole...I will check it everyday for free! I shop there everyday so...
                      by
                        • Recommended
                        Cashier Addison was exceptional
                        Her assistance in helping us was flawless.
                        by
                          • Recommended
                          I was treated fairly and respectfully; but I am still Disappointed
                          I bought a Echo chain saw it was very nice and powerful but It did not oil the chain. There were no other saws available at this store, of any model, had I been inclined to trade down from the saw I originally selected. I was forced to take a large store credit and only after the manager intervened.
                          by
                            • Recommended
                            Knowledgeable Staff
                            The entire staff are very kind, nice and knowledgeable in their respective departments. Always willing and offering help whenever he or she greets you. Whether I need help or not, they are always willing to give direction, suggestions of how to do the job better. Thanks to HOME DEPOT TEAM. I certainly appreciate all your hard work
                            by
                              • Recommended
                              alway frindly
                              by
                                • Recommended
                                Highly recommend!
                                Just bought an electric Toro lawnmower. I needed a reliable, easy to use workhorse. HD had more stock than other stores I looked at. Cashier Miriam was knowledgeable and helpful. I love shopping with Home Depot--my go-to store.
                                by
                                  • Recommended
                                  Flooring
                                  Adam is great. Very positive experience. Very thorough explanation and help
                                  by
                                    • Recommended
                                    This is my go to home improvement store
                                    Thank you for the great customer service with the door locks.
                                    by
                                      • Recommended
                                      Knowlegable sales people
                                      very good experience at this store
                                      by
                                        • Recommended
                                        Home depot
                                        I love Home Depot and would recommend to anybody in the world HOME Depot is the best
                                        by
                                          • Recommended
                                          Great full
                                          I’m happy with my purchase
                                          by
                                            • Recommended
                                            Above and beyond
                                            Lauren went above and beyond helping us find exactly what we needed.
                                            by
                                              • Recommended
                                              Poor sales experience
                                              They wanted $373 to install a $189 garage door opener!? Bought the opener somewhere else and installation was $99. I think I will continue to shop somewhere else.
                                              by
                                                Courteous and helpful in finding my will call order. Also loaded heavy carton on my trailer.Product had incomplete welds.
                                                Shelves cost $400; ; had incomplete weld.
                                                by
                                                  Good selection, helpful staff, great location
                                                  It’s just a good place to get stuff you need.
                                                  by
                                                    • Recommended
                                                    Service solving problems
                                                    The pre-assembled snow Blowers at the Novi store typically lack the chute cleaning tool included with some bra brands. Most customers may not recognize the lack of the tool but Haley in home and garden made a great effort to find the tool. If included with the machine it could open Home Depot to liability if the auger injures a customer while clearing the chute.
                                                    by
                                                      very clean and organized store.
                                                      very clean organized, have a lot of product choices to pick from. well stocked
                                                      by
                                                        • Recommended
                                                        Clean,helpful,experienced
                                                        The best HD I’ve been to in years!!! 25 min drive but worth every penny of gas for the experience and assistance.
                                                        by
                                                          • Recommended
                                                          Best staff!
                                                          Novi has the best staff they go out of their way every time I come in to be friendly helpful and make each trip to the store better than the last. Paree, Chris, Adam, Mitch and Tami are the best.
                                                          by
                                                            • Recommended
                                                            Awesome Experience!
                                                            Most pleasant store I have ever shopped
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 418 reviews

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