Reviews for Nw Raleigh #3634

It would be nice if the staff actually greeted customers and offered to help them rather than briskly walking by and not making eye contact. Take your cell phone and look on there website if you need to locate a product, it’s the only way you’ll find anything.

After shopping around multiple stores in anticipation of the July 4th appliance sales we ended up at HD on Strickland Road in Raleigh, NC. The appliance sales guy named Al was phenomenal. His easy going, friendly demeanor, knowledge of the products and willingness to help with the purchase is what brought us back to HD after shopping around.

I bought the Badger Insinkerator I was looking for.

Professional, courteous, & dedicated to customer service, PRESTON has the product knowledge to make your next appliance purchase a pleasure.

you dont have tofind an employee to help you. The employees are looking for YOU!!

I have a huge issue with deer eating my plants in my pollinator garden. It's nice to know that HD had a good variety to help me fill in spots in the garden. The yarrow and tickseed were especially nice looking.

Lots of help at this fine store!

Bought my first house and needed window blinds. Laura Rossell went above and beyond to help me locate them and eventually helped me find them online due to shortage of inventory. She stayed after her scheduled shift to assist me. Wonderful woman and a great joyful personality that made my shopping experience exceptional. She also offered to assist me with future remodeling materials upon my next arrival. Laura Rossell is the bomb!! Thanks Laura!!!

I HAD AS EXPERIENCE AT HOME DEPOT THAT WOULD HAVE RUN ME AWAY FOREVER, BUT CHRIS, ONE OF THE MANAGERS THERE, STEPPED IN, AND RESTORED MY FAITH IN THE FRANCHISE.

Employees were very helpful and consulted immediately with a Customer Experience Manager who went to great lengths to solve our problem. Will definitely purchase my products at Home Depot snd this store in particular.

Always clean, friendly service, good product selection

Today was the best experience I have ever experienced at Home Depot! A business is only successful by the fruits of the people who work within it. As the saying is, "your people are your greatest asset" . Today, Scott, Ruby, Jeremiah, Zack, Chris, Sosa, Daemon, Andrew, John, Maya, Vicki, Julian, and many others were absolutely incredible in their aid in my home-repair endeavors. Beloved, Jesus died for our sins. Whosoever turns away from sin and believes in Jesus will have Eternal Life!

Gary the cashier at Home Depot was exceptional.

When I arrived and parked I noticed a Home Depot associate collecting carts. I had both my two young kids in the car and we parked pretty far away. I noticed he had one of the kids carts there so I thought I would ask if I could grab the kids cart from him. The associate names Casey stood there and stared at me not saying a word. I proceeded to ask again while grabbing the cart and he just stared at me like he was angry and couldn’t believe I would ask that. Then when I approached the store with my wife and two kids Casey decided to make a couple of smart comments about all the kids carts by the door.

The service that we received from Adam Greenwood was exceptional. He checked with other stores for the additional supplies that we needed which the local store was out of, and he personally gathered up items that we went ahead and purchased. He was good natured, attentive to our needs, and closed the sale. He also opened a Pro account for us.

Home Depot only has self-checkout lanes open, so if you need assistance checking out you are out of luck.

home depot employees in the store are all helpful!

Great location, variety of products very abundant, and personnel are very professional.

After unsuccessfully searching for a specific size interior window blind, I was fortunate enough to be helped by Rich in the Home Furnishings Dept. He promptly located the only one in stock, only to find it was broken. Rich then searched another bay and found one that could be cut to the size I needed. He was so attentive and professional, that he even recalled I had said I needed a 45" (not a 46" one I mistakenly said before he cut it). It is so refreshing to find a professional, competent, resourceful, and helpful Home Depot employee, I had to do a shout out for him :-) Thank you Home Depot for hiring competent folks!

Unfortunately, it's rare nowadays to receive good customer service, but today we ran into a very helpul employee at Home Depot. t has been a long time since we have experienced good customer service at Home Depot in general, not just this particular store. Today we were checking out flooring and a salesperson by the name of Michele (flooring) came over to offer assistance. She went above and beyond the usual help and we felt the need to let someone know, because we wanted her enthusiasm for customer service to be encouraged.

I buy stuff daily because of the diferents jobs we do

pam, in hardware, thanks for the help!

Store is always clean, well organized and staff are much more willing to give a hand than some of it's other locations in the area.

Fine store, lots of help!

This is our local neighborhood branch. It is a smaller store with a cramped parking lot but I’m happy we have a branch closer to our home. The staff there has always been friendly. I recently had an issue with an online order that included one item to be picked up in the store and another that was shipped. There was an unexpected product shortage on the store pickup portion that impacted the value of the Milwaukee tool sale item. Jason the store manager stepped up to substitute a comparable battery pack for the original price I paid before my online order was partially canceled. This was great service and makes me feel very good about Home Depot and this store in particular. Also Sharron the cashier has been very helpful on our last two visits.

If I could give more stars I would have done it! Our experience in this place was the best any customer could wish for! We went there , since we bought a new home, and we needed blinds. We met Vicky who was so knowledgeable, friendly, and professional. She gave us temporary blinds and she arranged for someone to come take the measurements... We went back to the store to pick the blinds and again Vicky was amazing and helpful, and because we had many requirements she called Justin who is an assistant manager. Justin was so polite, respectful and nice. he explained all the options for us and he checked many features and called the supplier to check if the options we are getting are as we required. We changed our mind few times and he was so supportive and patient, never complained or showed us that he was annoyed at the contrary! We so recommend this homwdepot and I wish Vicky and Justin the best cause they both deserve it for their amazing customer service, attitude and professionalism.

Diane at front desk, very helpful!

MARIETTA, very helpful at front desk!

Store was very well stocked and the product was easy to find with prices listed. The store was very clean and there were sles associates around to help find what was needed.

Some very helpful staff here.