#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)913-3562
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
409 23rd St East
Panama City, FL 32405
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 772 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (772)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 772 reviews
Good Paint Dept. Associate was very helpful!- 23rd st. Panama City Fl
Had to get a gallon of paint custom mixed A young lady , " Daisy" was a very friendly and knowledgeable asset, showing me the plastic round key that doubles as the spout on top of lid. We shared dog photos. Coincidentally. We both own German shepherd dogs! Got in/out of there quickly. Painting fence post black
by
    Help with some chains
    Mr. Patrick did an amazing job assisting with the sales of some chains. I am so glad that he did. Thank you Mr. Patrick for being so knowledgeable and a value asset to The Home Depot Team. My daughter performed on those very chains in her Aerial Dance Panama City-Showcase at Edgewater.
    by
      Great Store With Great People
      Helped April and I with our Backsplashe in the kitchen! We are so happy with price and the workmanship. Every phase of the process was outstanding!
      by
        • Recommended
        My “must-go-to” home improvement store!.
        I love, love, love shopping the 23rd Street Home Depot in PC, FL. Always great customer service, knowledgeable sales agents, and personal yet professional service!
        by
          • Recommended
          Best store ever!!!
          I would definitely refer anyone to this particular store. It is very simple to move around in and items are easy to find. If you have trouble finding anything the app is great but the associates there are tops. Hey are always willing to assist you and don't run and hide.
          by
            • Recommended
            Excellent Customer Service
            Had to exchange the gas I had recently purchased for my weed eater. Mike was very helpful at the customer service desk. He answered all my questions and made the process simple and efficient. He had a great positive attitude when helping me. Best customer service I’ve received in a long time. I will definitely be back to shop at this location. Keep up the excellent work!
            by
              • Recommended
              Pro Cashier Jerusa was Wonderful!
              I came in to order some windows for a job. I had just applied for a commercial credit account and did not have the card. Jerusa really went above and beyond for me and took care of getting me a temporary card to use for this order. She also got me in contact with pro service care to change some things with my account. Total it took about 20 or so minutes to get everything accomplished at her register. She did a great job and I sincerely appreciated her help!
              by
                • Recommended
                Good Customer Service
                Cali went out of his way to help me with my order. So many times you can feel like you’re just being processed but the employees are genuinely willing to help you. Thanks for making a difference to me!
                by
                  Great store with great Pro Services people.
                  Great location. The people were awesome. Ask for Cami Dalton in Pro Services. She is awesome to work with.
                  by
                    Appliance department.
                    Jeff done an excellent job helping us pick out our appliances for our new house was a pleasure working with him. He is very knowledgeable about anll of the appliances.
                    by
                      • Recommended
                      Best Home Improvement Store in Panama City, Florida
                      I buy everything from building supplies to landscaping and it is affordable. The Employees are awesome !
                      by
                        • Recommended
                        Love the sales
                        I went to purchase materials for a job and some of the items were 70% off
                        by
                          • Recommended
                          Great service
                          This visit we purchased a number of items we don’t usually purchase. The customer service was very helpful. Our experience at checkout was excellent.
                          by
                            • Recommended
                            Above and beyond
                            Very helpful staff. Needed to get a forklift and additional employees to help bring down what i was purchasing, no complaints from the employee's and good attitudes about helping their customers.
                            by
                              • Recommended
                              Great Appliance Specialist
                              Jeff Bresson was our Specialist did an excellent job explaining the details of the washer/dryer we purchased. He went beyond to explain all the details of the item. Mr Bresson is an Excellent employee, a plus to have been our Specialist.
                              by
                                • Recommended
                                Customer Service Employee
                                Dani S. in customer service went the extra mile to resolve an issue with a return that someone else may not have done. Hope that recognition is given.
                                by
                                  • Recommended
                                  My Home Depot
                                  I love my local Home Depot everyone is so helpful. And I can always find what I need.
                                  by
                                    • Recommended
                                    Great employees!
                                    Everyone was so friendly, but Mary-Ellen went out of her way to help us and was so sweet!
                                    by
                                      • Recommended
                                      Jerusa
                                      She is a very amazing person helpful and makes your day better
                                      by
                                        • Recommended
                                        Appliance Department A+++++
                                        We purchased a new washer and the sales associate Jeff B, was amazing. If you need to buy an appliance, I recommend you go to this store and ask for Jeff. Hands Down - the Best ever.
                                        by
                                          • Recommended
                                          Complicated refund and return handled with ease
                                          Darlene at the customer service desk did a credit-card refund on one set of 4 lawnmower batteries as well as a return on another set of 4, within five minutes. She was friendly and professional throughout. I had a less than ideal customer service experience at this store several years ago. But this one made up for it.
                                          by
                                          • DIY
                                          Great Customer Service
                                          I needed items for a project and Keith was very knowledgeable.
                                          by
                                            • Recommended
                                            Always have the products I'm looking for!
                                            Love the garden, tools, lighting departments!
                                            by
                                              • Recommended
                                              Great employee
                                              Employee Cami Dalton was superb. Saw me waiting to check out. I did not realize I was in the pro checkout area. She asked me to come up anyway. she asked if I was a pro customer. When I told her no she made the offer. I asked how long it would take and she responded that it would just take a few clicks. NO one has ever asked me that before and I have been shopping at this store for about twenty years. I spend several thousand dollars a year at this store. Hat tip to Cami Dalton.
                                              by
                                                • Recommended
                                                Home depot
                                                Awesome store full of inventory, awesome employees, low prices, very helpful! Will definitely be back!
                                                by
                                                  • Recommended
                                                  Great service with Carla!
                                                  Great experience with Carla at home depot on 23rd st!
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    We had the most professional, knowledgeable salesperson who took the time to explain the details and procedures for purchasing a new special-order fridge.
                                                    by
                                                      • Recommended
                                                      Benji is great!
                                                      We bought wood for a shelf unit we are building in our garage, Benji was so helpful and amazing!!
                                                      by
                                                        • Recommended
                                                        P.C. Home Depot doesn't disappoint!
                                                        Gina, Ordered us a storm door for our irregular door size and also sold us one for our standard size door. She was very helpful.
                                                        by
                                                          • Recommended
                                                          Customer service
                                                          i have to say, this is one of the nice stores I have been to. and I have been to a lot. the customer service is great as they always looking to help you to the best of their ability
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 772 reviews

                                                            Nearby Stores

                                                            Find Another Store

                                                            11500 Panama City Beach Pkwy

                                                            Panama City, FL 32407

                                                            11.12 mi

                                                            Tool & Truck Rental

                                                            (850)636-3108

                                                            Pro Service Desk

                                                            (850)636-3102

                                                            Mon-Sat: 6:00am - 10:00pm

                                                            Sun: 8:00am - 8:00pm