#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(903)783-7804
Tool & Truck Rental(903)783-7805
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3120 Ne Loop 286
Paris, TX 75460
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Customer Store Reviews

  • 4.6 out of 428 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (428)
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Showing 1-30 of 428 reviews
All associates were very helpful and polite! Store was stocked very well!
All associates were very helpful and polite! Store was stocked very well!
by
  • Verified Purchase
  • Recommended
this store never has knowledgeable employees, if you are lucky to get help, you need to go betwe...
this store never has knowledgeable employees, if you are lucky to get help, you need to go between 7- 2 M-F, or you are out of luck. Home Depot use to Pride themselves in Knowledgeable employees, this store is the absolute worst.
by
  • Verified Purchase
During this time of necessary precautions due to COVID where we are required to wear a mask, as s...
During this time of necessary precautions due to COVID where we are required to wear a mask, as stated on a sign as you enter the store, I found it troubling that the only checkout stations that were open were the self checkout stations. The really troubling part is that the self checkout stations only have hand held barcode scanners that every person who purchases something must touch. So basically the store is requiring every customer purchasing something to shake hands with everyone else who has purchased something.
by
  • Verified Purchase
1 found this review helpful
Great service, friendly people and very nice and clean.
Great service, friendly people and very nice and clean.
by
  • Verified Purchase
  • Recommended
Great store in every way, supplies, employees, everything
Great store in every way, supplies, employees, everything
by
  • Verified Purchase
  • Recommended
Danny was amazing and so very nice Danny from paint you are so great
Danny was amazing and so very nice Danny from paint you are so great
by
  • Verified Purchase
  • Recommended
This home depot is on point. Everyone likes there job
This home depot is on point. Everyone likes there job
by
  • Verified Purchase
  • Recommended
The employees apparently believe that the customers exist to provide them with a job to which the...
The employees apparently believe that the customers exist to provide them with a job to which they are entitled. I know I'm old-fashioned, but whatever became of customer service?
by
  • Verified Purchase
customer service is bad not just this trip but on other trips there to.
customer service is bad not just this trip but on other trips there to.
by
  • Verified Purchase
I am in this store at least 6 or 7 times a week and all the store personnel are always courteous ...
I am in this store at least 6 or 7 times a week and all the store personnel are always courteous and friendly
by
  • Verified Purchase
  • Recommended
Jack is an awesome customer service person, from the time we started working with him, He was kno...
Jack is an awesome customer service person, from the time we started working with him, He was knowledgeable, funny, courteous and kind. Today I had to work with Doc to order some fencing and he was none of these. His badge says 15 years. Maybe he has just lost his zest, I don’t know, but was very disappointed today
by
  • Verified Purchase
  • Recommended
I believe and ICEE machine would be a great addition to the store.
I believe and ICEE machine would be a great addition to the store.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I checked not likely to visit the store I meant to check I would visit the store again
I checked not likely to visit the store I meant to check I would visit the store again
by
  • Verified Purchase
  • Recommended
I have shopped at a lot of Home Depot stores because I like their products. The Paris #6566 stor...
I have shopped at a lot of Home Depot stores because I like their products. The Paris #6566 store excels in their customer service...I will always choose them FIRST....
by
  • Verified Purchase
  • Recommended
The store was very dirty on the outside. The employees are very anti-social. it took 35 minutes t...
The store was very dirty on the outside. The employees are very anti-social. it took 35 minutes to get the product. I WILL NOT BE SHOPPING AT THIS STORE AGAIN. I WILL MAKE THE DRIVE TO SHERMAN
by
  • Verified Purchase
Store was clean today
Store was clean today
by
  • Verified Purchase
  • Recommended
I really like our Home Depot store for all my construction needs. It's efficient and has almost ...
I really like our Home Depot store for all my construction needs. It's efficient and has almost everything I need. When I order online, it is easy to pick up my order at the store. Most of the people in the customer service department and at the Pro Desk are very well trained on what they need to know to help me get in and out of the store quickly.
by
  • Verified Purchase
  • Recommended
I had to make an emergency trip to Home Depot as our toilet suddenly broke!! I made a flying trip...
I had to make an emergency trip to Home Depot as our toilet suddenly broke!! I made a flying trip into Paris to Home Depot! I asked a lady by the name of Melissa if she could help me find a toilet that would fit in the space where it needed to go. In about 10 minutes Melissa & a few other Home Depot employees had a new toilet in the back of my RAV 4. Way to go Home Depot!!! Many thanks Melissa!! Girl Power!!
by
  • Verified Purchase
  • Recommended
We usually deal with someone locally in our home town but decided to try Home Depot for our v...
We usually deal with someone locally in our home town but decided to try Home Depot for our vinyl plant flooring. Darren Fendley was our salesperson and was very knowledgeable about the product we decided to use in our home. I have been pleased from day one, from the girl that came to measure to the speed in which Cooper Installers contacted me to the day Marvin installed it....everything went as planned. I am very pleased with this experience...
by
  • Verified Purchase
  • Recommended
Always have a great experience
Always have a great experience
by
  • Verified Purchase
  • Recommended
I recommend this store to all my associates. Been a Happy Customer for many years. Always have th...
I recommend this store to all my associates. Been a Happy Customer for many years. Always have the inventory I need to complete my jobs. Thanks again.
by
  • Verified Purchase
  • Recommended
Good people in a good environment! My favorite place
Good people in a good environment! My favorite place
by
  • Verified Purchase
  • Recommended
Only reason I did not give it 5 star the cashier at the service desk was rude and not findley at ...
Only reason I did not give it 5 star the cashier at the service desk was rude and not findley at all.
by
  • Verified Purchase
  • Recommended
we had several items to order by phone. The representative was very helpful and patient in comp...
we had several items to order by phone. The representative was very helpful and patient in completing our order and got all the details correct.
by
  • Verified Purchase
  • Recommended
Had to wait over 30 minutes to get loaded. The only reason we were loaded is because we loaded ou...
Had to wait over 30 minutes to get loaded. The only reason we were loaded is because we loaded ourselves. Very inconvenient. The lady in the appliance department was great. She’s the reason I gave one star.
by
  • Verified Purchase
Paris, Texas Store is great shopping. Store in well organized, helpful staff and easy checkout. ...
Paris, Texas Store is great shopping. Store in well organized, helpful staff and easy checkout. Thanks for the experience.
by
    • Recommended
    Store was clean and frienly service
    Store was clean and frienly service
    by
    • Verified Purchase
    • Recommended
    Great selection and prices.
    Great selection and prices.
    by
    • Verified Purchase
    • Recommended
    Customer Service via phone was excellent! The young lady that works in kitchen appliances was ver...
    Customer Service via phone was excellent! The young lady that works in kitchen appliances was very helpful and had a great attitude!
    by
    • Verified Purchase
    • Recommended
    Store was very clean, associates were very friendly and helpful. Will be returning.
    Store was very clean, associates were very friendly and helpful. Will be returning.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 428 reviews

    Nearby Stores

    Find Another Store

    2530 S Jefferson Ave

    Mount Pleasant, TX 75455

    48.88 mi

    Tool & Truck Rental

    (903)434-7968

    Pro Service Desk

    (903)434-7962

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm