#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(435)655-6904
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1595 E Frontage Rd
Park City, UT 84098
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Customer Store Reviews

  • 4.5 out of 402 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (402)
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Showing 1-30 of 402 reviews
nice store
went right to the item we needed
by
    • Recommended
    Lazy Barry
    Too busy or lazy to get out from behind his desk to help people
    by
      Great Service
      Employee when asked where a product was located, not only told me where to find the product but walked me to the product and showed me choices.
      by
        • Recommended
        Had a nice shopping experience
        Bought a power washer earlier this year and it has been working great all summer
        by
          • Recommended
          I have only been shopping here since January of this year since I moved from CA. And compared to ...
          I have only been shopping here since January of this year since I moved from CA. And compared to the Home Depot's in CA, Park City's location is well organized, friendly staff, and have yet to leave without the item(s) I came for.
          by
          • Verified Purchase
          • Recommended
          At the Park City Home Depot, I feel valued by staff, help is always around the corner, and the st...
          At the Park City Home Depot, I feel valued by staff, help is always around the corner, and the staff attitudes are of a genuine nature. I have yet to leave the store not being able to find what I came for i.g., everything has always been in stock. The store is clean (including the bathroom) and I don't fine myself having to dodge items in the isle very often, which can be frustrating. I also appreciate the location in regards to my work and home.
          by
          • Verified Purchase
          • Recommended
          There is no respect for customers at Paint Department. Employees just ignore me, even though I as...
          There is no respect for customers at Paint Department. Employees just ignore me, even though I ask for help 3 times nicely. Ridiculous, why do you have lazy employees (guy with glasses & beard and young guy) that don’t do there job? When I ask for help I was ignored as if they were deaf but when I said they were un respectful, I did get a very aggressive answer by the guy asking me “do you have a problem”. Home Depot doesn’t need that kind of employees, get employees that are willing to do there job! Should get Lindon store as example, they have great employees that do there job! I’m a sub contractor and have been shopping for years at Home Depot and really feel mad about this shopping experience at Park City store, specifically Paint Department!!
          by
          • Verified Purchase
          Great store. Easy shopping, easy check out, and friendly staff.
          Great store. Easy shopping, easy check out, and friendly staff.
          by
          • Verified Purchase
          • Recommended
          I love to support small local business when I can, but this location is perfect for finding what ...
          I love to support small local business when I can, but this location is perfect for finding what you need when you haven't found it yet! Their employees are always happy to help, and are quite good at the job. I was out of town in New York, but needed a faucet for my kitchen in Utah. When I found exactly what I wanted for a replacement at a New York location and went to get it curbside at this store, the New York location wasn't helpful at all. Right there in that location I called this store and Carol was super helpful! When Carol ran into trouble, she was happy to find someone to help, and apologized when she thought it was taking too long. She didn't quit until the job was done. I can't wait to thank her in person when I am back in town!
          by
          • Verified Purchase
          • Recommended
          This store has the most helpful and knowledgeable employees out of all the stores I've been to! ...
          This store has the most helpful and knowledgeable employees out of all the stores I've been to! And I love taking my dog with me because they talk to her and give her treats. It's a fun field trip!
          by
          • Verified Purchase
          • Recommended
          Great place to shop for building materials. Great customer service, clean shop, supplies are gene...
          Great place to shop for building materials. Great customer service, clean shop, supplies are generally available, and a great location.
          by
          • Verified Purchase
          • Recommended
          Love the people. product, prices, location, and cleanliness of this particular store. It's great ...
          Love the people. product, prices, location, and cleanliness of this particular store. It's great for general contractors and for pleasure shopping.
          by
          • Verified Purchase
          • Recommended
          I appreciate the friendly staff, cleanliness of the store, and generally finding what I need.
          I appreciate the friendly staff, cleanliness of the store, and generally finding what I need.
          by
          • Verified Purchase
          • Recommended
          This Home Depot is not clean on my many visits, the staff are great. I feel welcomed each time I ...
          This Home Depot is not clean on my many visits, the staff are great. I feel welcomed each time I shop. I normally find what I am there for and when I need a special item, it's never a hassle.
          by
          • Verified Purchase
          • Recommended
          I appreciate the friendly staff, cleanliness of the store, and generally finding what I need.
          I appreciate the friendly staff, cleanliness of the store, and generally finding what I need.
          by
          • Verified Purchase
          • Recommended
          Always a wonderful place to shop. Great staff, great prices, and plenty of materials.
          Always a wonderful place to shop. Great staff, great prices, and plenty of materials.
          by
          • Verified Purchase
          • Recommended
          As always, thank you for the great service and materials you provide.
          As always, thank you for the great service and materials you provide.
          by
          • Verified Purchase
          • Recommended
          excellent people working there and good products
          excellent people working there and good products
          by
          • Verified Purchase
          • Recommended
          Although the associates are friendly and seem to know their products, the company doesn't seem to...
          Although the associates are friendly and seem to know their products, the company doesn't seem to know what it is doing. I bought a washer, dryer and refriderator because they assured me the items were in stock. I alwo wanted them to install the products. Instead, I got a call the day before the scheduled delivery to say the delivery had been pushed out 4 weeks. People were moving in without these items. When I called I was put on hold or disconnected for 2 hours before I finally decided to go back to the store and talk to someone. The problem was I was continually being shuffled between Home Depot and Whirlpool with each blaming the other, but not resolving the customer's issues. I got the washer and dryer, but the refrigerator was still in production so I had to cancel that part of the order and buy it from another store. When the washer/dryer showed up, it was without the items needed to install them, and another company had to be contacted to do this. The receipt was a total and didn't show the detail, so I didn't know that the salesperson did not include the installation. I have a witness that heard the transaction and knows this was supposed to be included. Just a terrible experience overall, that required a lot of frantic scurrying to fix the problems caused by Home Depot's inability to get the order correct (over $3,000) or to follow-up to make sure the customer got what he wanted.
          by
          • Verified Purchase
          Very friendly and helpful staff. Charles Blacksher was particularly helpful. Our cashier, Judith...
          Very friendly and helpful staff. Charles Blacksher was particularly helpful. Our cashier, Judith always also extremely friendly and helpful.
          by
          • Verified Purchase
          • Recommended
          I received great assistance with a sump pump project from Charles, even though his regular depart...
          I received great assistance with a sump pump project from Charles, even though his regular department was doors and windows.
          by
          • Verified Purchase
          • Recommended
          As always a great place to shop. Great prices, customer service, store location, cleanliness, and...
          As always a great place to shop. Great prices, customer service, store location, cleanliness, and product availability.
          by
          • Verified Purchase
          • Recommended
          I have been extremely satisficed shopping at this Home Depot location. Not only is the place well...
          I have been extremely satisficed shopping at this Home Depot location. Not only is the place well kept, I generally do not have an issue finding the product I came for, and the staff are great. Thank you, Home Depot Park City, Utah Sincerely SAW
          by
          • Verified Purchase
          • Recommended
          I haven't been to this store, but someone is using my military information to get discounts. So t...
          I haven't been to this store, but someone is using my military information to get discounts. So this means no one is checking to see if it is the actual person or not. This is concerning, I have ask about this on numerous occasions and no help has been given. I see that I will have to take me business elsewhere.
          by
          • Verified Purchase
          Employees at the Customer Service Center are awesome. Helpful and Kind.
          Employees at the Customer Service Center are awesome. Helpful and Kind.
          by
          • Verified Purchase
          • Recommended
          Nacy is the only reason I will be back to your store!!
          Nacy is the only reason I will be back to your store!!
          by
          • Verified Purchase
          • Recommended
          The store was clean and had everything we needed! If you need keys be sure to find charles in the...
          The store was clean and had everything we needed! If you need keys be sure to find charles in the Key Department. Such a nice a helpdul employee!
          by
          • Verified Purchase
          • Recommended
          So Clean and we absolutely loved having Charles help us find the right product for our needs!!!
          So Clean and we absolutely loved having Charles help us find the right product for our needs!!!
          by
          • Verified Purchase
          • Recommended
          Overall a great store. What I like most is that the employees are happy to help, and go out of th...
          Overall a great store. What I like most is that the employees are happy to help, and go out of their way to solve a problem, even if that means getting another employee. Great service, thanks.
          by
          • Verified Purchase
          • Recommended
          Charles did a great job assisting me. He spent over 20 minutes helping me with different mini pro...
          Charles did a great job assisting me. He spent over 20 minutes helping me with different mini projects. We ran all around the store talking over various solutions and items that I would need to complete them.
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 402 reviews

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