#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(951)928-9903
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3150 Case Road - Bldg P
Perris, CA 92570
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Customer Store Reviews

  • 4.6 out of 477 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (477)
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Showing 1-30 of 477 reviews
Exceptional customer service
I like the store set up and most of the associates
by
    • Recommended
    Lovely garden dept
    I've had Home Depot remodel my kitchen, purchased carpeting throughout my house, backyard fencing ... completely satisfied with it all!
    by
      • Recommended
      Great customer service!
      Esther in customer service was able to help my husband and I throughout the long process of us trying to checking out with our new Home Depot credit card. We were having issues with getting it approved and she was efficient and had a great attitude in helping us make sure that we were able to take our products home today with using the new credit card. Thank you to everyone who helped us Kevin, Paul helped us in tools & head cashier sapphire, and melody offered us the Home Depot card.
      by
        • Recommended
        Great service!
        I went to the Home Depot in Perris and the staff was willing to help me find what I needed
        by
          • Recommended
          Great customer service
          I've been shopping here for about 3 years and the customer service is Great .. they will help you when you need it not walk by you . Very nice store
          by
            • Recommended
            Great customer service by patty
            I purchased kitchen cabinets for a rental. I was helped by Patty in customer service! She was amazing. Her positive energy and experience made it a very smooth purchase. I am so pleased and will definitely shop here again! Tina
            by
              • Recommended
              Rude employee (Lyn older woman) Perris store
              Where do I even start, went in to return an item I accidentally got the wrong size. I’m waiting in like to be helped next, Lyn the employee helping the Hispanic customer in front of me was getting agitated and rude due to the fact the customer did not speak English very well, after calling another person to help translate she proceeds to start speaking to the man in hand gestures instead of verbally speaking to him after the person helping to translate had stepped away. I come to to the counter next and is he’s also rude, short and not pleasant at all. Her apron was not on correctly and I could not see her name, when i asked for her name after my transaction was complete, she spelled her name out and walked away, in a very condescending tone as if I couldn’t spell or comprehend what she had spelled out, mind you I’m also of Hispanic decent. With the amount of Hispanic clientele employees like this woman should be working behind the scenes, she’s nasty and her “customer services” is horrible!
              by
                Good customer service
                Cashier Ismael was very quick to check us out and lumber person, Ben, was helpful help us find our items
                by
                  • Recommended
                  RETURN ITEMS
                  RETURN CASHIER NEED MORE TRAINING . NEED TO LEARN IDENTIFY RETURN , COMMON SENSE HOW MUCH THE PRODUCT , BRAND ETC. ABLE TO LOOK IT UP CUSTOMER PURCHASE HISTORY ITEMS.
                  by
                    Very clean store and helpful employees.
                    I am a new home owner and I have no idea what I'm doing when it comes to repairs but several people helped me get exactly what I needed.
                    by
                      • Recommended
                      Always great home improvement products and items love this place…
                      I’m so glad to have met Letty in garden department she was very helpful and knowledgeable with plants and flowers and mulch too I’m very happy with the items I bought and put together it came out amazing! Looking forward to purchasing more gardening items soon for my home projects.
                      by
                        • Recommended
                        Rodney was a lifesaver!!!
                        Thank you, Rodney, for your kindness, patience, KNOWLEDGE, and help!! Because of your assistance, we were able to go home and complete our project so quick and easy. THANK YOU!!
                        by
                          • Recommended
                          Excellent customer service Traci and Melisa
                          Needed a water heater ASAP. An abundance was on stock
                          by
                            • Recommended
                            Wrong Xmas tree
                            I bought a noble fir and when I came home it was a Douglas fir the gentleman at the Xmas lot gave me the wrong tree and I didn’t realize it until I brought it home and put it up and cut the rope off and realize it was the wrong tree so upset and I wasn’t going to go thru the whole hassle to take it back !!
                            by
                              Best store inh my area
                              I bought a Moen garbage disposal; it works great, and price is reasonable.
                              by
                                • Recommended
                                Great Employee
                                If you need help I would go straight to Melissa. This woman went above and beyond for us. Made us feel important. I know some times shopping at Home Depot can be stressful but Melissa definitely made things feel easier.
                                by
                                  • Recommended
                                  LARGE VARIETY OF APPLIANCES IN SHOWROOM
                                  Purchased my whirlpool gas range, dishwasher, microwave and washer. All match and are being delivered the same day. Pleased with my purchases.
                                  by
                                    • Recommended
                                    Buying Experience
                                    I bought a washing machine. Angela was first rate.
                                    by
                                      Clean and efficient
                                      I ordered a LG Wash and Dry Tower. Ms. Tate went over every detail of the order and I feel confident that the delivery will go well.
                                      by
                                        • Recommended
                                        Flooring needs more training
                                        The flooring dept on the weekend needs more training, they would probably sell more flooring, many of customers left because of support
                                        by
                                          Saved our Thanksgiving
                                          Our refrigerator took a dump right before Thanksgiving I had just purchased 100.00 of Thanksgiving food all would of been lost if not for this product!!!
                                          by
                                            • Recommended
                                            Great Customer Service
                                            Went in for replacement light bulbs and remotes. Enrique, Ric, Bella, Miguel, and I think David was the other young man's name, amazingly knowledgeable and helpful.
                                            by
                                              • Recommended
                                              Employees
                                              Store seems to be fairly well staffed( especially in these difficult times) with helpful and friendly employees
                                              by
                                                • Recommended
                                                very helpful
                                                Melissa at the self check out very helpful. Also had help loading the shelving unit into the car. Thank you
                                                by
                                                  • Recommended
                                                  Actually there's no other stores like home Depot if you haven't shopped with them then you missin...
                                                  Actually there's no other stores like home Depot if you haven't shopped with them then you missing a whole lot of quality good stuffs try them now and stop buying those expired stuff's from others
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Patty in Customer Service is one of the best employees at HomeDepot. While other employees gave ...
                                                  Patty in Customer Service is one of the best employees at HomeDepot. While other employees gave up trying to figure out why the computer showed an item out of stock (the store had 3 items on the floor) Patty refused to hear what the computer said and looked for herself to find the stock. She then figured out how to enter the stock into the computer so that I can purchase it. Patty is a great asset to HomeDepot.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  They should hire people like Tanga Tate very professional and friendly. She helped me with my onl...
                                                  They should hire people like Tanga Tate very professional and friendly. She helped me with my online order and it went smooth.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  I had the pleasure of meeting the Manager Traci today when I needed help in the Perris,CA. store....
                                                  I had the pleasure of meeting the Manager Traci today when I needed help in the Perris,CA. store. She helped with my entire shopping trip. She made it easy, and was so friendly. The other employees near her like cashier assistant was great too. They were so organized and helpful. I had a speedy check out. Everything was great. I will shop here in Perris from now on. Thank you to Traci and all this day.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Our experience with the Perris California Home Depot (which we very often shop at) was made very ...
                                                  Our experience with the Perris California Home Depot (which we very often shop at) was made very pleasant because of your employee Devra Beach!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Customer service was great!
                                                  Customer service was great!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Showing 1-30 of 477 reviews

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