#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(916)388-8421
Tool & Truck Rental(916)388-8400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
8000 Folsom Blvd
Sacramento, CA 95826
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Customer Store Reviews

  • 4.5 out of 488 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (488)
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Showing 1-30 of 488 reviews
They took away Samsung Pay. Why on earth would they do that?
They took away Samsung Pay. Why on earth would they do that?
by
  • Verified Purchase
  • Recommended
James in the paint department is DOPE!
James in the paint department is DOPE!
by
  • Verified Purchase
  • Recommended
Cashier Linda helped me when I took my survey there was not an option to give her credit but she ...
Cashier Linda helped me when I took my survey there was not an option to give her credit but she was amazing. I will look for her to check me out again if I have the choice
by
  • Verified Purchase
  • Recommended
We got all the materials we were looking for, the employees are super helpful, the garden is invi...
We got all the materials we were looking for, the employees are super helpful, the garden is inviting.
by
  • Verified Purchase
  • Recommended
I really enjoy shopping at the home depot. Everyone is nice and helpful. Just beware. Not all ...
I really enjoy shopping at the home depot. Everyone is nice and helpful. Just beware. Not all shoppers are required to wear masks. This was a cause of concern for me.
by
  • Verified Purchase
  • Recommended
love shopping homedepot when it come to essential products. Shelf are stock and good customer se...
love shopping homedepot when it come to essential products. Shelf are stock and good customer service. Thanks from the bottom of my heart
by
  • Verified Purchase
  • Recommended
I needed some plumbing supplies for my elderly mothers clogged drain. Jorge, from plumbing, was v...
I needed some plumbing supplies for my elderly mothers clogged drain. Jorge, from plumbing, was very courteous and helpful to my needs.
by
  • Verified Purchase
  • Recommended
This store was out of Tomato Cages!
This store was out of Tomato Cages!
by
  • Verified Purchase
this store has the worse cashiers! on all the home depot I normally by my supplies. This home de...
this store has the worse cashiers! on all the home depot I normally by my supplies. This home depot on Power Inn has the worse customer service. No one pickup the calls. I call about 10 times until I got someone to answer the call. This is close to closing time. The worse service, obnoxious cashiers. very rode staff and NO service. I would rather drive 5 miles out to another home depot rather than bring my business to this location. RUDE RUDE RUDE cashiers F! That
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  • Verified Purchase
I really enjoyed this trip and the associates were kind and friendly and very helpful.
I really enjoyed this trip and the associates were kind and friendly and very helpful.
by
  • Verified Purchase
  • Recommended
Very friendly crew .
Very friendly crew .
by
  • Verified Purchase
  • Recommended
Consistently the worst Home Depot due to the poorest customer service that I’ve ever experienced....
Consistently the worst Home Depot due to the poorest customer service that I’ve ever experienced. I have countless stories and examples of poor customer service (waiting over 45 minutes for an exchange, returning a product and having it put on store credit rather than my card WITHOUT CONFIRMATION, employees ignoring me because they’re on their phones, etc.) and I always dread having to go to this store.
by
  • Verified Purchase
This store is extremely friendly and helpful. I was impressed with their overall customer service...
This store is extremely friendly and helpful. I was impressed with their overall customer service. Very knowledgeable employees. Kenny
by
  • Verified Purchase
  • Recommended
I get excited when i know i need to go to this store because they have everything i want or need ...
I get excited when i know i need to go to this store because they have everything i want or need in stock always and customer service really is great, their always ready to help you.
by
  • Verified Purchase
  • Recommended
I would like to say that my experience at this location is excellent. I have to point out a part...
I would like to say that my experience at this location is excellent. I have to point out a particular employee by the name of Tracie in Customer Service. Her ability to resolve my problem and help my situation was amazing. She was friendly, professional and extremely helpful. If you have a recognition program, I would highly recommend her for that recommendation.
by
  • Verified Purchase
  • Recommended
After I checked out I looked at my receipt and saw that I was charged twice for a light fixture ...
After I checked out I looked at my receipt and saw that I was charged twice for a light fixture but since I had used a few gift cards and store credits I was unable to get the full refund back on my credit card. I asked if a manager could come over and help. The difference was only $3 but I wanted my credits to go towards what I actually purchased. The supervisor was nice until I turned around she told the other associate “wow all over three dollars”. I understand it was petty to ask for a supervisor over $3 but she could have at least waited till I was out of the store to talk crap.
by
  • Verified Purchase
Home Depot disrespects its customers because of its discretionary mask policy.
Home Depot disrespects its customers because of its discretionary mask policy.
by
  • Verified Purchase
  • Recommended
I had my car vandalized while parking over by the Garden Center. Now I park closer to the lumber...
I had my car vandalized while parking over by the Garden Center. Now I park closer to the lumber side where there are more people. Security in the parking lot could be better.
by
  • Verified Purchase
  • Recommended
I usually get good help just about every time I come here. :)
I usually get good help just about every time I come here. :)
by
  • Verified Purchase
  • Recommended
Liam and Jack did an excellent job from start to finish. Jack took extra time over the phone to l...
Liam and Jack did an excellent job from start to finish. Jack took extra time over the phone to look for items, read over specific details and make recommendations based on my questions. Liam is a loading wizard-he was able to make a very large order fit in my car when I was sure I'd need to make a second trip. On top of that he has an excellent personality and was great to chat with. Well done to both Liam and Jack in gardening :)
by
  • Verified Purchase
  • Recommended
Watch out if you are concerned about COVID-19 and social distancing. Few employees or customers ...
Watch out if you are concerned about COVID-19 and social distancing. Few employees or customers seemed to care or have a clue about how far six feet is.
by
  • Verified Purchase
The employees named Jesus and Anna make this location extra nice. They really made me feel like I...
The employees named Jesus and Anna make this location extra nice. They really made me feel like I made their day brighter by shopping at The Home Depot.
by
  • Verified Purchase
  • Recommended
The nursery department is so much fun, and the employees are pleasant. Thank you.
The nursery department is so much fun, and the employees are pleasant. Thank you.
by
  • Verified Purchase
  • Recommended
Great service, great people
Great service, great people
by
  • Verified Purchase
  • Recommended
used this store in business alot. Still use in retirement.
used this store in business alot. Still use in retirement.
by
  • Verified Purchase
  • Recommended
I used the Depot when in business for over 30+ yrs. Am retired now but still use you even though...
I used the Depot when in business for over 30+ yrs. Am retired now but still use you even though your further away from home.Frankie
by
  • Verified Purchase
  • Recommended
Clean isles
Clean isles
by
    • Recommended
    Monte is always friendly and excited about her job!
    Monte is always friendly and excited about her job!
    by
    • Verified Purchase
    • Recommended
    Jared, the store employee who I asked help from, was respectful, and helped me find each of the i...
    Jared, the store employee who I asked help from, was respectful, and helped me find each of the items that I needed the location of. VERY happy with this visit!! Checkout was quick, and the cashier was friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    This is not the closest Home Depot to our house but definitely the friendliest . Always has someo...
    This is not the closest Home Depot to our house but definitely the friendliest . Always has someone to help us. We always find what we want and has convenient parking place. Our handyman store.
    by
    • Verified Purchase
    Showing 1-30 of 488 reviews

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