Reviews for Rainbow-Arroyo Crossing #3308

The store is very well organized, clean, and signs are well lit. The employees (especially Alberto and Carlos) made our trips more enjoyable and we learned a lot from them. Kudos! Very professional and great customer service. Thank you for your kindness.

The associated know their stuff, glad I ask when I need help. The items are diverse and if they don't have it they will tell me, allowing me to find an alternative.

The store was clean and staff were very helpful and personable when assisting me on my current project. I was able to gather all materials needed and was very satisfied with the store’s service.

This use to be a good facility to shop at, until management has decided not to confront individuals bring in non-service animals into the store. Although, it clearly states “Only Service Animals Allowed No Pets”, at times one would think that they are shopping inside of a Petsmart. No management personnel at this location steps up to address this inappropriate behavior and what is actually a disrespect to true Service Animals.

Very helpful and friendly.

I loved the employees and it's convenient from where I am.

The associates are friendly and always willing to help.

The employees Ry, John and Anna helped me put together a copper stand wedding back drop. Amazing service and friendly.Good Job. Made my project so much easier I am a girl by the way so not handy with the tools.

Amazing friendly and personal customer service in all departments that I visited.

The employee named Thomas is very friendly, kind and very helpful. I'll definitely coming back and do more shopping in this location.

Friendly, professional, clean. Paola C. Appliance Specialist ☆☆☆☆☆ All of the associates we spoke to were helpful & smiling. At this time because of the health situation, they are going out of their way to make a tuff situation easier

Exemplary customer service

It is really easy to find the items in Home Depot. The employees are always very friendly.

Since the 1st day this Home Depot opened its has helped me and my family with so many home improvement projects and we are so thankful for Home Depot with all the great job they have done for us

While shopping in this store i was greeted 5 times which was very nice to the point it even felt odd. Nonetheless keep it up and maybe I’ll drive to this store over the one closer to my house next time.

Horrible customer service and lack of knowledge of the return policy. Will never go to this store again after the way me and my partner were treated.

The staff is great at the Rainbow Arroyo store. If the item I want is not in stock at Home Depot, I order it online for FREE delivery to the store. The Curbside Pickup service is the best. It's very easy. Just follow text instructions when the item comes in, and you'll be in and out quickly. They go to great lengths to keep everyone safe in and outside the store. It's my favorite Home Depot.

FOX did a great job in assisting us and making us feel as VIP's. Keep up the good work!

I always have a great experience shopping at this Home Depot. My mother ,brother and I all own homes and were constantly upgrading them. The staff everywhere in the store is always friendly and helpful. I had an amazing experience tonight .I was there after closing and everybody was still very helpful. No one rushed me out of the store. My cashier was the nicest guy. His name was Matthew Perkins. He was very friendly and Talkative . He never seem irritated or rushed to get me out of the store even though it was after closing. Love Home Depot !

I had the best experience at this Home Depot. Each associate I encountered was friendly and helpful.

On July 2nd 2020 I purchased a NEXGRILL Natural Gas BBQ from Austin in the Garden Department He knew the features and benefits of the products Austin is very professional and should be promoted to include a raise in pay

Excellent Location for nearby residents.

Amazing staff and awesome customer service

I always shop at this store because it's near my house. It's a clean store and have a pleasing associates to deal with. It's so nice to get refunded easily on what you returned and always have 10% military discount. Overall the store is very good.

Good people and excellent service

Fast and friendly customer service. Everything I need is always in stocks and available.

I’d give this store zero stars if it was possible. The employees are very rude and unhelpful. The store is cluttered and a safety hazard. I’ve never had such horrible customer service in any other store I ve ever been to.

Because of your staff Roan from Garden department, my family and I decided we will no longer be coming back at this location of the way we were treated by him. We went to Garden to get assistance with our landscaping maintenance, we approached him and he ignored us twice then the third attempt he finally, he said he’ll be right with us and walked away and rolled his eyes. We then wanted to buy this palm tree but had no space in the car so wanted to see if we can get delivered. We saw Roan again with another male (Amad?). We had no choice but to approach them again but this time my husband asked. My husband asked as friendly as possible if they have a second to help us then Roan sarcastically said “Yes, I have a second. I have a minute. I have an hour. What time did you need?” Then after our question, Amad just answered our question and said the delivery was $149. After all that experience we had to endure, we decided to skip that purchase and go to star Nursery. I’m just appalled by the way he treated us because we were there couple weeks ago and Larry gave us a excellent service and thought every other employee in there was the same as him. we thought wrong! After we cashed out with our other things, we exit and saw another palm tree we liked. We asked the female sitting at the Garden exit if we can go back and purchase and she said we needed to go back to the front. Are you kidding me? We just didn’t purchased again at all. However, the only great service we had was with the cashier, Conrado. He was helpful with our questions and answered as much as he can. So because of Conrado, he’s the reason why I didn’t give your location zero stars

I placed am online Curbside Pickup order. Arroyo Home Depot has a well thought out plan for this service. Everyone is welcoming, professional, and efficient. They very much aim to please.

Best selection of all hardware stores and there return policy is wonderful no hassle