#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)701-4662
Tool & Truck Rental(410)701-4668
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8729 Liberty Road
Randallstown, MD 21133
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 358 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (358)
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Showing 1-30 of 358 reviews
great customer service and assistance.
great customer service and assistance.
by
  • Verified Purchase
  • Recommended
I always enjoy sopping in this store. The store is neat and shelves generally well stocked. The S...
I always enjoy sopping in this store. The store is neat and shelves generally well stocked. The Sales associates are informed, polite and helpful.
by
  • Verified Purchase
  • Recommended
A good place to shop with good customer service most especially, the cashier Sheila.
A good place to shop with good customer service most especially, the cashier Sheila.
by
  • Verified Purchase
  • Recommended
The salespeople were so helpful and knowledgeable. They were able to answer all my questions and ...
The salespeople were so helpful and knowledgeable. They were able to answer all my questions and even showed me new ideas. The experience was wonderful!
by
  • Verified Purchase
  • Recommended
I love this store, they always seem to have whatever I come in to get..just the other day i got s...
I love this store, they always seem to have whatever I come in to get..just the other day i got special treatment assistance from one of the store employees, i forgot his name but he was very helpful, thank you sir!.
by
  • Verified Purchase
  • Recommended
Store is always clean and neat, customer service is excellent. My last customer rep was Johnatha...
Store is always clean and neat, customer service is excellent. My last customer rep was Johnathan and he helped with installation for my patio door and window shutters. He was very professional and informative..
by
  • Verified Purchase
  • Recommended
The location has very helpful sales associates and an experienced management. I am not a contract...
The location has very helpful sales associates and an experienced management. I am not a contractor, but I always have something to do around the house.
by
  • Verified Purchase
  • Recommended
THE STORE WAS CLEAN AND THE AISLE UNCLUTTERED MAKING IT EASY TO DRIVE THROUGH EACH AISLE WITH THE...
THE STORE WAS CLEAN AND THE AISLE UNCLUTTERED MAKING IT EASY TO DRIVE THROUGH EACH AISLE WITH THE ELECTRIC CART. CASHIERS ARE ALWAYS READY TO AND YOU CAN ACTUALLY FIND SOMEONE TO HELP YOU WITHOUT HUNTING THEM DOWN.
by
  • Verified Purchase
  • Recommended
I was very pleased seeing this store upgrading its checkout counters, This improves customer serv...
I was very pleased seeing this store upgrading its checkout counters, This improves customer service and customer traffic
by
  • Verified Purchase
  • Recommended
The store was clean and organized.The service was excellent.I would recommend others to shop at t...
The store was clean and organized.The service was excellent.I would recommend others to shop at this location.l would shop here again.
by
  • Verified Purchase
  • Recommended
All associates that I have had contact with are friendly, and go out of their way to help.
All associates that I have had contact with are friendly, and go out of their way to help.
by
  • Verified Purchase
  • Recommended
I ordered a window air conditioner online to be picked up at the store. The online ordering was e...
I ordered a window air conditioner online to be picked up at the store. The online ordering was easy, &, when I went to pick it up at the Customer Service Desk, I was helped immediately, went out & moved my car close to entrance, & my associates brought it out & put in my car---in, &,out,&, on my way home in less than 10 minutes! That was one easy, efficient shopping experience! Thanks Home Depot
by
  • Verified Purchase
  • Recommended
Great Experience. I did not enter the sweepstakes because, I do not want to add to the robo calls...
Great Experience. I did not enter the sweepstakes because, I do not want to add to the robo calls that I receive, otherwise, I would have loved to enter.
by
  • Verified Purchase
  • Recommended
Its the slowest homedepo ive been too
Its the slowest homedepo ive been too
by
  • Verified Purchase
Do yourself a favor and go somewhere else.
Do yourself a favor and go somewhere else.
by
  • Verified Purchase
Easy to pass by because it's set back quite a way from the main road. Pass the sign and you may ...
Easy to pass by because it's set back quite a way from the main road. Pass the sign and you may miss it. Big as Home Depot's go so worth a visit. A big plus is this one has a Tool Rental department on the West side of the building with good selection of gardening and construction equipment.
by
  • Verified Purchase
  • Recommended
The young man that was in the paint department was very helpful and very knowledgeable.
The young man that was in the paint department was very helpful and very knowledgeable.
by
  • Verified Purchase
  • Recommended
George the greeter was an outstanding person for customer service. He is helpful friendly, profe...
George the greeter was an outstanding person for customer service. He is helpful friendly, professional, knowledgeable about where to find what you are looking for in Home depot store.
by
  • Verified Purchase
  • Recommended
Margarita is the best head cashier; also, she is not afraid of brutal honesty.
Margarita is the best head cashier; also, she is not afraid of brutal honesty.
by
  • Verified Purchase
  • Recommended
VERY HELPFULL STAFF, WELL STOCK , FREINDLY PERSONAL.AND CLEAN
VERY HELPFULL STAFF, WELL STOCK , FREINDLY PERSONAL.AND CLEAN
by
  • Verified Purchase
  • Recommended
Donnovann in flooring is the absolute best. A+ customer service & knowledge.
Donnovann in flooring is the absolute best. A+ customer service & knowledge.
by
  • Verified Purchase
  • Recommended
Store reps are helpful, always try to go above and beyond especially getting you an answer even i...
Store reps are helpful, always try to go above and beyond especially getting you an answer even if they don't have it.
by
  • Verified Purchase
  • Recommended
The associates are afraid of progress even though they are helpful.
The associates are afraid of progress even though they are helpful.
by
  • Verified Purchase
  • Recommended
Always great service!!!
Always great service!!!
by
  • Verified Purchase
  • Recommended
Convenient and easy to navigate through
Convenient and easy to navigate through
by
  • Verified Purchase
  • Recommended
Great store and experience!
Great store and experience!
by
  • Verified Purchase
  • Recommended
Christina is a hardworking and friendliest employee that goes above and beyond.
Christina is a hardworking and friendliest employee that goes above and beyond.
by
  • Verified Purchase
  • Recommended
Always the best customer service. Been going here since the day they opened.
Always the best customer service. Been going here since the day they opened.
by
  • Verified Purchase
  • Recommended
Lamont was very helpful and went above and beyond to help me.
Lamont was very helpful and went above and beyond to help me.
by
  • Verified Purchase
  • Recommended
The store was well stock. They need more employees available for customers service.
The store was well stock. They need more employees available for customers service.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 358 reviews

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