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Filter Reviews By:Rating, Profile, Gender, Age (37)
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Showing 1-30 of 37 reviews
May 27, 2024
Don’t make the mistake by going through Home Depot for flooring installations.
1. Delivery (which I paid for): I was told the flooring would be delivered and placed in my house, but instead, it was left on a pallet in front of my home. This meant I had to move all the flooring inside myself to allow it to acclimate to the room temperature, which was not what I was promised.
2. Baseboards: I was told that if I purchased the more expensive pre-painted baseboards, the installation would cover all holes and I would not need to repaint. However, after the installation, there were hundreds of holes left in the baseboards that I was told I would have to repaint myself.
3. Measurement Error: The person who measured my home for the flooring forgot to include the square footage of the laundry room, leading to an argument with the installer about the total area.
4. Refund for Baseboards: I was told I would not be charged for removing my original baseboards, but I have still not received a refund for this.
5. Pallet Pickup: I was told Home Depot would pick up the pallet from the flooring delivery, but when I recently called, I was told I would have to dispose of it myself.
Throughout this process, it seems like no one was able to provide me with clear, consistent information, and I feel like I was not given what was promised. This has been an incredibly frustrating experience, and I am disappointed that the level of service and quality did not meet my expectations
by
May 11, 2024
Started good and is better each trip
I started shopping the Renton store as soon as it opened. Less traffic on the way, and I have been satisfied each trip. Employees eager to show this ld man the aisle and bin, and then carry the item/s to check out for me. WOW!!
by
Recommended
May 8, 2024
The most helpful and stocked Home Depot I've ever been to.
I bought mulch here a week ago and I had to come back for more. I'm heading there again today to purchase some more.
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Recommended
Apr 28, 2024
Able to Easily Find Things I Needed Using the Location Feature on the Website
Able to find the product I was looking for specifically denatured alcohol for finishes for shelving.
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Recommended
Mar 27, 2024
Checkout help
Thank you Crystal for great customer service at Check-out!
Very friendly, professional and helpful.
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Recommended
Mar 22, 2024
THANK YOU
RATING TWO HARD WORKING EMPLOYEES THERE NAMES ARE ANDREA AND STONE THANK YOU GUYS FOR YOUR HELP KEEP UP THE GOOD WORK AND HELPING OUT CUSTOMERS WHEN THEY NEEDING OF HELP
by
Mar 21, 2024
Exceptional project shopping experience! Knowledgeable and experienced staff. Kudos to LJ,Mark,Joseph, and Patrick!
Can't wait to have my new front door in place!
by
Mar 17, 2024
Order issue
We had ordered delivery in the morning but forgot a door supposed to be part of it. When we order in the afternoon it became separate order and will be charged second delivery. We were about to cancel the previous transaction which potentially could delay delivery and our remodeling project. However, the Renton WA Home Depot team LJ with Luke P, Hey Gay and John S. helped us and sorted it without cancelling the previous order and not charging for the order of the door. Thank you LJ and team Home Deport. Happy customer!
by
Feb 3, 2024
Blind Installation service
I bought blind installation service from home depot to remove and reinstall blind after the window replacement however the installer they sent did not know how to do it. Also he was not happy he had to do it. He did not install it correctly and argued that's all he could do.
by
Jan 23, 2024
satisfying with order
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Recommended
Jan 15, 2024
Friendly and helpful staff
Shopped in several departments and staff have been helpful, although my dog is a little disappointed she does not get treats like she used to at other hardware stores and home depots.
Parking is a little smaller than other stores but I haven't had an issue.
Glad this home depot opened up, much more convenient.
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Recommended
Jan 11, 2024
MANAGER GOING ABOVE AND BEYOND THE CUSTOMER SERVICE EXPERIENCE EXPECTATION.
I PURCHASED AN ITEM AND NOTICED THE PRICE HAD BEEN REDUCED FROM THE TIME I MADE MY PURCHASE. THE STORE MANAGER OFFERED TO MAKE AN ADJUSTMENT ON THE PREVIOUSLY PURCHASED ITEMS TO ASSURE I WAS GETTING THE REDUCED PRICE.
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Recommended
Dec 30, 2023
Great store!
Easy to access, plenty of parking available. Inventory has been greatly improved since opening. Clean restroom and great staff.
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Recommended
Dec 23, 2023
NEW HOME DEPOT ON GRADY WY
I BEEN WAITING FOR THIS STORE TO OPEN FOR AWHILE. IT’S CLOSE TO WHERE I LIVE AND A LOT MORE CONVENIENT THAN ANY OF THE OTHER STORES. I LIKE THE SELECTION AND THE PRODUCTS I’M LOOKING FOR ALWAYS SEEM TO BE AVAILABLE.
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Recommended
Dec 3, 2023
5 Star experience at the Renton Homedepot
I bought some Milwaukee tools had questions that were answered everyone I talked was engaged and helpful.
Great experience
by
Nov 12, 2023
Good customer service
I was able to buy a tool set that looked like it was sold out, but 2 employees located it ontop of the shelf in a different isle and used the forklift to bring it down to me
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Recommended
Nov 8, 2023
Friendly and helpful staff. Convenient location
Love having this new store location and the staff is great
by
Recommended
Oct 28, 2023
Much better than the Southcenter store!
Much better than the Southcenter store!
by
Oct 27, 2023
Very clean, nice employee's, and lots of help when needed
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Recommended
Oct 16, 2023
Great employees and beautiful new store
The employees at this location are super friendly. You find that they even go out of their way to ask if you need help. That’s rare these days. Great location, love how new it is too!
by
Oct 13, 2023
Easy in easy out
Made my house so much warmer!
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Recommended
Aug 18, 2023
Great store outstanding employees. You will find at the Renton Home Depot.
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Recommended
Aug 3, 2023
Amazing store, staff & store manager
This is by far the best Home Depot store I've ever seen or even heard of. Patrick the store manager is amazing, and so is his staff. I'll be shopping here all the time from now on.
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Recommended
Jul 21, 2023
New Renton Home Depot
The new Renton Home Depot is pretty promising, good inventory, pretty helpful staff and well situated access wise.
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Recommended
1 found this review helpful
Jul 16, 2023
Great service
This place opened a few months ago but it looks like it was yesterday. Super clean, fresh, clearly high standards, and friendly employees. I was greeted by associates in the aisle, which is rare at big box retailers. Keep this up and this place will be BOOMING in no time.
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Recommended
Jul 14, 2023
Beautiful New Store
Second visit and every employee I’ve encountered is super friendly and helpful. New store is fully stocked and neat and clean. App makes it easy to self direct to the products I’m looking for
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Recommended
Jul 10, 2023
Clean, spacious, and stocked with great items
We were able to find everything on our list to purchase. The store was clean, spacious, and stocked with great items. The employees were very helpful and friendly.
by
Recommended
Jul 8, 2023
Great customer service
Arash who is in the appliances center is super knowledgeable and super helpful. Will definitely come back to see him. He explained throughly to us on each item we bought. He’s awesome. The best Home Depot experience I EVER HAD. And we live in Burien, we don’t mind driving to Renton.
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Recommended
Jul 2, 2023
Welcome to Renton!
We are glad to have all our hardware needs available so close to home!
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Recommended
Jun 14, 2023
Great new store
Love the convenient location of the new HD store. The store is well-staffed and everyone is friendly and ready to help. Very impressed with their customer service. Delivery team was quick, efficient and friendly too.