#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(801)523-9804
Tool & Truck Rental(801)523-9810
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
135 E 11400 South
Sandy, UT 84070
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Customer Store Reviews

  • 4.6 out of 356 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (356)
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Showing 1-30 of 356 reviews
Privacy/light control film.
I added the gray film to the bath room windows for day privacy and light.
by
    Bad customer service
    I bought a big container of Roundup because it said the refill was free but there were no refills next to the sale notice. When I went to pay I asked about it and they said they were out of it. I asked when it would be back in and they said they didn’t know. Also they said the items had to be bought at the same time, but that was impossible. So I called customer service and they told me the same. I had my receipt to show them I had purchased the item and they said that they couldn’t help me because it was not on sale any longer. I can’t believe they couldn’t honor an ad that they had offered.
    by
      Customer Service
      Abigail at Customer Service desk was Awesome!
      by
        • Recommended
        Great experience because of a very helpful employee named Jonah.
        Jonah was incredibly helpful and went out of his way to make sure I was able to quickly get what I needed so I could get back to work.
        by
          • Recommended
          Drive here
          I literally drive by another store to come here.. staff is well trained and informative..sandy home depot is worth traveling to.
          by
            • Recommended
            Best employee ever!
            When I arrived at the self check out area, Emily offered to help me at the register that I was walking towards. She was incredibly kind and thorough and professional. I have had Very good service most every time I’ve gone to Home Depot. I can’t say that about your competition. They’ve been good to me, but not as frequently.
            by
              Best Location
              This store location has everything I need every time I go. Employees are friendly, helpful, and resourceful.
              by
                • Recommended
                Mike T on 11400 s and state
                He is amazing it’s like he knows everything
                by
                  • Recommended
                  Excellent
                  Linda herself makes the store 1000x better than any other store. But all the employees I've had experience with are amazing. Other Home Depot stores need to take notes from this one
                  by
                    • Recommended
                    Excellent Customer Service
                    I called the Sandy, Utah store to find out information about a kitchen project and a man named Bill took my name and number and actually followed up with me on two different occasions and got me scheduled for an estimate. It wasn't even his job, but the person whose job it was had been out sick for a couple of days and he still followed up even though he didn't have to. So impressed to see good customer service, it is really becoming a dying art these days. Thanks Sandy Home Depot!
                    by
                      • Recommended
                      Great Store
                      This store is convenient for my work and home needs. Usually have everything that I need.
                      by
                        • Recommended
                        Horrible customer service
                        An employee messed up something I had purchased and I did not notice until I had left the store. I called the store’s customer service and they refused to help. Basically saying I was out the $60 I paid for something that I now cannot use.
                        by
                          Employees are busy doing everything but helping
                          First stop first aisle employee was on the phone to his wife complained about the Hours he had to work. Next employee we ran into was the cashier. Who didn't know how to count out $5.02 worth of change.
                          by
                            Pro Desk are wonderful!
                            Pro Desk service Larry, Terry and Kevin and Tony are wondering to work with, they are professional; knowledgeable & patient, helped so much on my Project, made my project smoothly also they take time to explain every to me. Thanks Sandy HomeDepot!
                            by
                              • Recommended
                              Great Service
                              Alejandro was excellent at the Sandy Home Depot. He made my trip to the store totally worthwhile!! Thank You Alejandro
                              by
                                • Recommended
                                Best store in the system
                                The employees at this store are helpful beyond words and in this day of shortages, come up with work-arounds, which I really appreciate.
                                by
                                  • Recommended
                                  Exceptional service
                                  Employee Jerred went above and beyond in assisting me!!!!!!!
                                  by
                                    • Recommended
                                    Great Team Work!
                                    Seamlessly got me connected to Mike, who knew exactly what I needed. They could have sold me the Brooklyn Bridge. Thank you for having qualified professionals IN the Store.
                                    by
                                      • Recommended
                                      Always Reliable
                                      I am in this Home Depot 3-5 times a week for work and home projects. I am so happy to consider this my favorite Home Depot Store because it is the one closest to my house.
                                      by
                                        • Recommended
                                        This store goes above and beyond for you
                                        Cheyene in customer service is incredible
                                        by
                                          • Recommended
                                          Amazing employees and service!
                                          Just had to say thanks to the garden staff and checkout for their great service. They all went out of their way to help me find exactly what I was looking for. They were eager to help and very friendly!
                                          by
                                            • Recommended
                                            No half price or markdown products
                                            I like it when there are markdown bins or racks
                                            by
                                              whirlpool refrigerator
                                              liked features, wanted to buy american made
                                              by
                                                • Recommended
                                                Russ is the man!
                                                He helped me super quickly with the spray paint I needed when I was in a rush. Bill is the man and helped me with my outlets very quickly as well.
                                                by
                                                  Pro active staff, teammates!!!
                                                  I was wandering and looking lost. Not once did I need to ask for help. Your team helped me, and walked me to what I needed.
                                                  by
                                                    • Recommended
                                                    Great customer service.
                                                    Russ approached me asking if I needed assistance, which rarely happens. He spent about 5 min with me and made sure I found the newer part that matched the older existing part in my home.
                                                    by
                                                      • Recommended
                                                      Excellent customer service
                                                      I have never had a better experience In my 25 years of painting. today working with Jake was awesome, very professional and knowledgeable in what I needed
                                                      by
                                                        • Recommended
                                                        Helpful and friendly
                                                        Every person was happy and helpful. Small town feel in the store and helped cut the wood.
                                                        by
                                                          • Recommended
                                                          Good service
                                                          I went to the Home Depot on 94th south and 21st East there was no one in the paint department I waited and no one showed up two other people came then we went to the cashier and they called for some one to come to the paint department no one showed we asked again they announced and still no one showed I was there for over 20 minutes so I decided to go to another Home Depot there was a young women there that was very helpful she answered all my questions and was able to match the stain perfectly she deserves a raise!!! Her name is Elaina also the cashier was friendly and efficient her name was Linda
                                                          by
                                                            • Recommended
                                                            Best customer service I've ever had at any Home Depot anywhere.
                                                            I had a variety of questions about power tools and Abe had awesome insights and suggestions that helped me determine my next 2 significant tool purchases. Then, minutes later Jake help me discover a shelf component that I didn't know existed let alone that it would be a MUCH better solution to the scenario I described to him. Those guys are awesome, friendly and willing to help. They both Asked Me if I needed help! Usually I need to search for someone to hopefully be helpful. Great work guys! Thank you!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 356 reviews

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