Reviews for Sarasota #255

I pad to have my dishwasher installed and when I used it for the first time, I got error codes. I tried to call the store but the phone rang and rang and no one answered after 5 minutes so I called back and asked for a manager via voice prompt and got someone using that route.. He wasn't able to get me service, I had to contact the installer and now I must wait 4 days for them to come back to hopefully fix it. I did see parts laying on the dishpan area and that is most likely the problem. I paid a lot for this dishwasher and I am very disappointed in HD's service and quality controls.

Vivian was so wonderful and delightful at the register, if we didn't love home depot already, we certainly do even more so now because of her. Thank you for being you Vivian and thank you home depot for employing such a great person and for having amazing products and incentives.

A great store, great people. It is easy, by seeing their friendly personality, that they enjoy what they are doing and working for H.D.

Store employees are very helpful and knowledgeable about the products and where to find them in the store.

I always get good deals and product selections there.

Marcia was my Cashier Very Nice and Helpful and Informative Goes Beyond Informing customer about Sweepstakes Thank You

Rude, impatient employees. No care what I wanted, no welcoming word or interest . 2 associates with worse attitude I experienced in any store in Florida - of any kind.

Helped me find what I needed

After being lost in a few aisles in the store looking for a certain product, an employee named Ethan helped me find exactly what I was looking for! Helped me find the product very quickly, then proceeded to help with the checkout and tell me information about the surrounding area since I was new to the area and needed information. Above and beyond customer service!

I frequent this store about 3-4 times a week and the store employees are always friendly and knowledgeable about their specialties. My most recent project was a compact point hot water heater and they had the expertise and hints that I needed to install it myself.

bOUGHT SEVERAL ITEMS AT THIS STORE

Get a new guy in the paint department that smiles and is friendly. Many months, same rude unhappy employee!!

I’ve been shopping at the cattlemen road location for years and I just love that store. I know where everything is. Is very convenient to get to from where I live to the shop. It’s a great store with friendly and helpful employees. I’m gonna continue to shop there for years to come

My cashier was tremendous. She went beyond the call of duty. It was refreshing. She brightened up my day! Especially in these crazy times, we live in. Great job Maria A.

Our cashier was Marcia. VERY pleasant, and hard worker!!!

Jay in the paint department is a rock star! He introduced me to the new Dynasty paint and it performs as advertised.

bought a ryobi pressur washer 1900 psi electric put together and started using same day cleaned wood deck that hasnt been touched in 5 years and now it looks brand new

I needed an electrical part to finish a project and the inventory was stocked allowing me to get the part.

I purchased a Bosch Induction cooktop from Brian Kass , the Appliace Specialist at the Sarasota Home Depot. He was very helpful with the information regarding my purchase and assured me that I would be happy with my selection and I am happy with it.

Great home depot location, love the digital receipt copies sent to email.

Every trip to this Home Depot its clean organized and the staff is helpful. You can actually find someone to help you. Thank you for the customer service and clean store!

Maria A. was very professional and helpful. She suggested I apply for a Home Depot Credit Card and save $40.00. She was helpful in applying immediately.

Always friendly and easy to find what I need. Sometimes I even find solutions I didn’t know I needed.

remodeled my whole kitchen without a contractor....it turned out perfect with the help of The Home Depot. cant wait to start the bathrooms

He was excited to work there!

I have been living in Sarasota for 21 plus years and always found the Home Depot to be able to fit the needs for whatever project I had going.

Great merchandise and service

STOP restacking bent or twisted lumber back on the racks, customers have to pull it all out, to get to the good wood. either BUY better wood,,,, or throw it out front and get rid of it,,,such a waste of money and time for customers as well as associates.

This is a great store. Employees are all very helpful, very attentive and take extra tome to help if you need it. They are knowledgeable and friendly. So refreshing!! Not all store are this way.

The staff do all they can to work with your interests and needs - within the limits of the HD programs and policies. One limitation to an otherwise good shopping experience is the very poor standard of home services that HD contracts to outside companies (e.g. decking requirements, etc.)