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Showing 1-30 of 452 reviews
Apr 4, 2020
I needed a product to complete an urgent home repair. I found the product on-line at numerous ret...
I needed a product to complete an urgent home repair. I found the product on-line at numerous retailers, all of which were more expensive than Home Depot. I purchased the item on-line and went to the Home Depot on Sawmill Road in Columbus, Ohio. Upon arriving at the store, I was very pleased to see that the store had implemented protection measures in response to the COVID-19 pandemic. I went directly to the customer service pickup area. The lady at the register was very friendly and professional. She immediately asked another associate to retrieve the item. The clerk then completed the transaction. Start to finish, entire process took about 5 minutes. I always have a pleasant customer experience at this Home Depot. Highly recommend.
by
Verified Purchase
Recommended
Mar 17, 2020
Great store. Very well organized
Great store. Very well organized
by
Verified Purchase
Recommended
Feb 16, 2020
The guy in the appliance department was very friendly. He knew the products and was very helpful.
The guy in the appliance department was very friendly. He knew the products and was very helpful.
by
Verified Purchase
Recommended
Feb 11, 2020
Ron in paint is great! He is very knowledgeable and helped me decide on the type of paint to use ...
Ron in paint is great! He is very knowledgeable and helped me decide on the type of paint to use for my weekend project! I am so glad he was there to assist me!
by
Verified Purchase
Recommended
Feb 5, 2020
i like the home depot overall; i would recommend them
i like the home depot overall; i would recommend them
by
Verified Purchase
Recommended
Feb 2, 2020
Great Service I actually tried to call the store to compliment the great service I received from ...
Great Service
I actually tried to call the store to compliment the great service I received from George. He retrieved a large workbench my wife ordered from the back and offered to help load it into my car. I told him my son was with me and I could do it - but he "just happened" to be outside to help anyway. Terrific service and great products = more shopping at Home Depot in our future.
by
Verified Purchase
Recommended
Jan 30, 2020
Zee in the paint department is very helpful. I was asked multiple times if I needed assistance by...
Zee in the paint department is very helpful. I was asked multiple times if I needed assistance by other employees as well. Very helpful and friendly
by
Verified Purchase
Recommended
Jan 16, 2020
Today we received great service at the Sawmill rd Home Depot. From the time we walked into the s...
Today we received great service at the Sawmill rd Home Depot. From the time we walked into the store we were greeted and had all of our questions answered. Vijay at checkout was extremely helpful
by
Verified Purchase
Recommended
Jan 15, 2020
Great, friendly service!
Great, friendly service!
by
Verified Purchase
Recommended
Jan 14, 2020
The paint staff is very helpful and provides great service. We went into the store with our toddl...
The paint staff is very helpful and provides great service. We went into the store with our toddler and our dog. Ron in paint was immediately helpful in entertaining our dog and talking to our son while we chose colors. He was awesome and we will be back, with the dog and baby!
by
Verified Purchase
Recommended
Jan 9, 2020
the store clean the most important was the associate been friendly and helpful.
the store clean the most important was the associate been friendly and helpful.
by
Verified Purchase
Recommended
Jan 8, 2020
I was immediately helped by a worker named Tom, he could tell I wasn't sure where to go as soon a...
I was immediately helped by a worker named Tom, he could tell I wasn't sure where to go as soon as I walked in the door. He helped me find the products I needed and I really appreciated it!
by
Verified Purchase
Recommended
Jan 2, 2020
Best experiences working on a painting project. Tom in Paints on Sawmill Road was extremely helpf...
Best experiences working on a painting project. Tom in Paints on Sawmill Road was extremely helpful, professional, knowledgeable and fast every time I've been to see him on this project. His questions and advice were a huge help for me doing the job right and saved me a good bit of money. When he's not there to help, others have been great, too.
by
Verified Purchase
Recommended
Dec 19, 2019
The store is a convenient location and has ample parking.
The store is a convenient location and has ample parking.
by
Verified Purchase
Recommended
Dec 14, 2019
Cashier was Nurun and she went out of her way to show me an alternative product than the one I br...
Cashier was Nurun and she went out of her way to show me an alternative product than the one I brought to the register that was cheaper but had more options. She also pushed a large item out the way that was left in the aisle so other customers could walk through.
by
Verified Purchase
Recommended
Dec 2, 2019
Trinity was very friendly, knowledgeable, and helpful in helping me place an online order for int...
Trinity was very friendly, knowledgeable, and helpful in helping me place an online order for interior doors. Couldn’t have done it without her!
by
Verified Purchase
Recommended
1 found this review helpful
Nov 26, 2019
Great store and great prices! Product in stock today! Jackie was a GREAT help!
Great store and great prices! Product in stock today! Jackie was a GREAT help!
by
Verified Purchase
Recommended
Nov 25, 2019
If you need appliances or cabinetry go see Ron Canini or Drake. They're the best!
If you need appliances or cabinetry go see Ron Canini or Drake. They're the best!
by
Verified Purchase
Recommended
Nov 16, 2019
The staff was very helpful and courteous.
The staff was very helpful and courteous.
by
Verified Purchase
Recommended
Nov 11, 2019
Had a great experience in selecting and purchasing our new carpeting and flooring for our home.
Had a great experience in selecting and purchasing our new carpeting and flooring for our home.
by
Verified Purchase
Recommended
Nov 5, 2019
VERY NICE PLACE TO SHIP AT
VERY NICE PLACE TO SHIP AT
by
Verified Purchase
Recommended
Nov 3, 2019
please get all the cart inside more every hour???
please get all the cart inside more every hour???
by
Verified Purchase
Recommended
1 found this review helpful
Nov 1, 2019
I LOVE THIS STORE!
I LOVE THIS STORE!
by
Verified Purchase
Recommended
Oct 17, 2019
This is the second time in about three weeks where the paint department has been under staff with...
This is the second time in about three weeks where the paint department has been under staff with lines. The associate at the paint counter seems to have no ambition to get moving. Or better yet call for additional assistance. On both occasions people are getting mad and just leaving. I left also. I went to the blue competitor two minutes up the road where I was served immediately. And the whole problem was that both times the paint department shelves were not correctly stocked. The merchandise was above. But no associate would assist to bring down the additional merchandise.
Also the lighting in the store seems to have been reduced. Many areas and shelves it’s almost Impossible to read the tags on the shelves because of the shadows and dark areas.
by
Oct 13, 2019
Jackie in appliances made buying a washer dryer incredibly easy and quick. They also price matche...
Jackie in appliances made buying a washer dryer incredibly easy and quick. They also price matched based on a price from a week prior that had gone up.
by
Verified Purchase
Recommended
Oct 10, 2019
My experience with the store and its sales staff is always very good. My experience with your win...
My experience with the store and its sales staff is always very good. My experience with your window department and their installer appointment could not be any worse than it was as I explained in the survey. You need a major overhaul here plus your price for window installation is very high. That too needs an overhaul. Other than my negative window experience the store is excellent.
by
Verified Purchase
Recommended
Oct 2, 2019
I waited in line for a return for over 20 MINUTES and I was the first in line why your associate ...
I waited in line for a return for over 20 MINUTES and I was the first in line why your associate (new--I saw him being trained the week before) was trying to process a return for a customer. The line continued to grow behind me to about 7-10 people deep. The associate seemed oblivious to the line and did not page for additional assistance. He was the only associate at the desk--both for On-Line Pickup and Returns.
About 2 weeks before I waited in line at the paint counter for almost 30 minutes--again, not staffed.
by
Verified Purchase
Recommended
Sep 30, 2019
Sathiyabama was very friendly and welcoming. She checked me out quickly, and provided great custo...
Sathiyabama was very friendly and welcoming. She checked me out quickly, and provided great customer service.
by
Verified Purchase
Recommended
Sep 28, 2019
My sales person sathiyasama was personable and helpful. She is a true asset to Home Depot
My sales person sathiyasama was personable and helpful. She is a true asset to Home Depot
by
Verified Purchase
Recommended
Sep 20, 2019
Store very clean, employees friendly mostly they locations promptly in what you want
Store very clean, employees friendly mostly they locations promptly in what you want