#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(865)908-3562
Tool & Truck Rental(865)908-3568
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
128 Allensville Road
Sevierville, TN 37876
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 350 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (350)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 350 reviews
Friendly and helpful customer service
Be prepared for self checkout. If buying a large ticket item take a photo of the product and barcode
by
    • Recommended
    Great customer service
    I left a product at the store and they had it ready upon my return.
    by
      • Recommended
      Excellent
      The Sevierville store is well organized and staff is very helpful.
      by
        • Recommended
        Very helpful staff
        Folks here go above and beyond to help the customer
        by
          • Recommended
          Cashier Patricia
          If you go to Home Depot and are checking out, Home Depot at this location is the best. Every employee in this store is always friendly and helpful. Patricia is the cashier you will want to check out with.She makes checking out fun and so easy. She's very helpful and so kind. Been shopping here since it opened and will continue to do so.
          by
            • Recommended
            Great employee
            I was at self checkout and the clerk, Gina, was very helpful. I was having problems with checking out and she was very kind and helped me. Thank you.
            by
              • Recommended
              Great store
              always a pleasant store to shop at.
              by
                • Recommended
                This store is like a twilight zone
                The worst customer service I’ve ever had at Home Depot and sadly the closest one to me. Employees don’t interact with customers, they are cursing on the radios for customers to hear.
                by
                  No assistance
                  If you don't need assistance perhaps it is the store for you. There was hardly anyone in the store. I needed help with a couple of things and could find no one to help me, even tried talking to the associates at self check out but they were chatting together and not interested in customer needs.
                  by
                    Great shopping experience
                    Michelle / store 0739
                    by
                      • Recommended
                      It was good to have help
                      i often have to look for help. But today I was approached and ask if I needed help. And I was thankful. the bags of concrete are heavy, I was happy to have help.
                      by
                        • Recommended
                        Great store
                        Very friendly staff and good selection
                        by
                          • Recommended
                          ACCUSHOT Grass and Weed Killer Great Product
                          I bought the Accushot Grass and Weed Killer because this stuff does what its suppose to do. Its an amazing product.
                          by
                            • Recommended
                            Thumbs up
                            Great store, helpful and friendly staff!
                            by
                              • Recommended
                              Quick, easy trip
                              Found everything I needed in stock and the line wait was short!
                              by
                                • Recommended
                                MY EXPERIENCE BUYING WHOLE HOUSE GENERATOR.
                                I AM IN THE PROCESS OF BUYING A WHOLE HOUSE GENERATOR AND GETTING IT INSTALLED. SO FAR EVERYTHING HAS BEEN GOING AS I WAS TOLD IT WOULD.
                                by
                                  • Recommended
                                  Great store
                                  Good knowledgeable and friendly help
                                  by
                                    • Recommended
                                    Always great customer service
                                    The employees here are always helpful. Ronnie in the paint department is great
                                    by
                                      • Recommended
                                      A wonderful shopping experience
                                      The staff went above and beyond helping me with the delivery and other questions I had. It was a great shopping experience. Every sales person I met offered assistance.
                                      by
                                        • Recommended
                                        Great Customer Service!
                                        Mark T. in the Garden Department was the most helpful and friendly customer service representative I think I've ever dealt with!
                                        by
                                          • Recommended
                                          Great help in the garden center
                                          I had a very heavy cart and the garden center personnel gladly helped me push my cart when I asked them
                                          by
                                            • Recommended
                                            Great Garden Crew!
                                            Clean,friendly and helpful!
                                            by
                                              • Recommended
                                              Great Store
                                              I bought new TREX for my deck and the material was in stock.
                                              by
                                                • Recommended
                                                Price gouging on poor quality lumber
                                                This store will take the cull lumber that lumber yards won't even use for sawdust and puts it on the rack and doubles the price
                                                by
                                                  The most helpful staff!
                                                  I love this location! Everyone is always so friendly and helpful! Specifically Jim C has always gone above and beyond his job description. I look for him when I go in!
                                                  by
                                                    • Recommended
                                                    Employees make the difference!
                                                    The thing this store has over the competition is the staff it has built. What keeps me going back is that I am ae to get assistance when needed. It by far is much better than the competition is in this area! Instead of avoiding customers they are very welcome to fix any concerns brought to their attention!
                                                    by
                                                      Appliance Department - Jane
                                                      JANE in appliance department is always extremely helpful and goes the extra steps it takes to make the visit the best it can be. I have dealt with her on more than one occasion and is my go to employee in that department.
                                                      by
                                                        • Recommended
                                                        Lawn and garden
                                                        Mike in lawn and garden was so knowledgeable and helpful! He made our experience there wonderful Because of him we will come back and spread the word about him and your store!
                                                        by
                                                          • Recommended
                                                          helping out above and beyond
                                                          both guys were busy at the pro desk, one gentleman who used to work the pro desk rang up my phone sale and got me on my way, he's not at that department any more. that was above and beyond.
                                                          by
                                                            • Recommended
                                                            Excellent employees in Garden Section
                                                            Had a problem with recent plantings. Mike in the Garden section went out of his way to assist, including the testing of our water and soil. Very friendly and helpful staff.
                                                            by
                                                              Showing 1-30 of 350 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              140 Green Road

                                                              Knoxville, TN 37920

                                                              15.80 mi

                                                              Tool & Truck Rental

                                                              (865)609-3609

                                                              Pro Service Desk

                                                              (865)609-3603

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              4710 Ctr Line Dr

                                                              Knoxville, TN 37917

                                                              20.45 mi

                                                              Pro Service Desk

                                                              (865)541-5315

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              943 Foothills Mall Dr

                                                              Maryville, TN 37801

                                                              25.42 mi

                                                              Pro Service Desk

                                                              (865)981-7661

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm