#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)395-7712
Tool & Truck Rental(631)395-7718
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
399 William Floyd Pkwy
Shirley, NY 11967
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Customer Store Reviews

  • 4.5 out of 396 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (396)
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Showing 1-30 of 396 reviews
Date Spot
My wife and I have made so many visits here that the associates have become familiar. We kid around about it being our "date spot". We have always been treated well and the staff is friendly.
by
    • Recommended
    Friendly above and beyond
    Kathy went out of her way to assist us with the kids workshop!
    by
      • Recommended
      Poor Customer Service
      I came into the store last night to try and get a propane tank and I went on line in customer service to buy one. A guy cut the line from the exit and I already had been waiting for ten minutes and Mark A. decided to take the random customer instead of me. I had said I was next 5 times and even went over to the associate and said I was next and was completely ignored by both the customer and Mark A. I work in retail and what he showed was poor customer service and was completely unacceptable. The cashier Victoria was more helpful than Mark A. Most likely not coming here again. Mark A. needs to be talked about brushing up on his customer service
      by
        Amazing Experience!
        We were helped throughout our whole experience! We were helped in the paint department, shelving department and during checkout! Paul was the one who ensured we left satisfied at the end of our visit. We will definitely be back!!!
        by
          • Recommended
          Don't shop at this store
          Bad attitude of Security and Woman at Self Check counter. They profile people.
          by
            Excellent customer service and a very pleasant experience
            This place has an excellent session are very helpful making it a very pleasant experience going out for supplies which I commonly do I have no complaints about this particular location and know many of the employees they are very friendly and helpful
            by
              • Recommended
              Shopping experience
              Shah in the paint department went over and beyond to assist us. Friendly, polite, hard working. It was a pleasure to shop today.
              by
                • Recommended
                keys made
                Sean and Joe very helpful and personable
                by
                  • Recommended
                  Convinient
                  Friendly staff and convinient
                  by
                    • Recommended
                    Wonderful floor staff
                    Shirley NY location: Wed 7/20/2022 1st Stephon had such a lovely smile on his face. Very approachable. 2nd Sean helped me find the piece of wood I needed for a very odd project. 3rd AL custom cut the board to what I needed. I felt like I won the lottery I was taken care of so well.
                    by
                      • Recommended
                      Great store
                      Amazing employees!!!
                      by
                        • Recommended
                        Shirley Home Depot
                        The sales person, Mary, was extremely knowledgeable and helpful! Great service.
                        by
                          • Recommended
                          great
                          by
                            • Recommended
                            Exceptional service
                            50 bags of mulch were hand-loaded in my truck by associate LIZ.... Amazing!
                            by
                              • Recommended
                              Love this store
                              Everyone is always friendly and looking to help. When I go in the store and I am not sure what item I need for a project they are always able to help. Perfect store for customers who are not afraid to do things themselves, but may need more guidance then youtube.
                              by
                                Great help fixing a problem
                                I recently bought a range- including delivery, a hookup, and haul away. There was a problem with the connection in my home. I needed new cord and an outlet in my home. I wasn’t able to have our range hauled away. HD was great about returning the cost of unneeded parts and service. Very happy about this. The range is in now- looks great too!
                                by
                                  • Recommended
                                  Got what I needed. In and out in less than 10 minutes
                                  A happy moment when you go somewhere for something and they have it and nothing is wrong with it. SCORE
                                  by
                                    • Recommended
                                    Trending
                                    Social media clicks and likes are not necessarily popular opinion.
                                    by
                                      Show store
                                      Been shopping at the location for quite some time.. also have been to other locations and this by far is the best of the crop.. thank you for serving the community.. especially during this trying time
                                      by
                                        • Recommended
                                        EXCELLENT CUSTOMER EXPERIENCE
                                        WENT TO THE BELLPORT HOME DEPOT AND THE CUSTOMER SERVICE WAS LIKE IF I WAS BURDEN. SO I LEFT AND WENT TO THE WILLIAM FLOYD HOME DEPOT AND IT WAS LIKE I WAS ONE OF THE FAMILY. I ASKED FOR ASSISTANCE AND THEY TOOK GET THE WHERE THE PRODUCT WAS LOCATED. IF THEY DID NOT KNOW WHERE OR A DIFFERENT DEPARTMENT, THE CUSTOMER SERVICE REP ASKED A CO-WORKER AND I WAS ESCORTED TO THE ISLE OF SAID PRODUCT THAT I NEEDED FOR MY SMALL PROJECT. GREAT JOB AND THANK YOU
                                        by
                                          • Recommended
                                          Best Home Depot Employees Ever!
                                          I often go to Coram and Selden Home Depot stores and it's virtually impossible to find someone to help you. Steve and Rebecca at the Shirley store were AMAZING. Customer service should always be this fabulous!
                                          by
                                            • Recommended
                                            Shirley Home Depot
                                            Purchased electrical covers
                                            by
                                              • Recommended
                                              The Shirley NY Home Depot is the BEST!
                                              Who knew that in addition to renting tools, trucks and so many other items you could ask for help cutting a pipe! Thank you Rich from the tool rental center for helping me today. I have always found the employees at the Shirley store helpful and knowledgeable. I truly appreciate how they go out of their way to help. Thank you for being so kind.
                                              by
                                                • Recommended
                                                Perfect day
                                                I step in Shirley Home Depot, every assistant was kind and offer help with their products. By the cashier assistance help me with payment. So it was good experience.
                                                by
                                                  • Recommended
                                                  Incredible attention and furniture!
                                                  I come at the stores like 4 times at week, and I just go for one thing and I bring more then I expect. I'm happy go to home depot because is the best place that make me happy and I loved.
                                                  by
                                                    Employee: Kim Scully
                                                    Kim went above and beyond to help us find the appliances that were best for us. She was able to fix a couple of errors that had happened to us from previous experiences. She spent so much time and made us feel comfortable and secure with our purchase! We will definitely be back and looking for her because of her commitment and dedication!
                                                    by
                                                      • Recommended
                                                      The employees were no help to me at all I wasted over an hour of my time
                                                      The employees were no help to me at all I wasted over an hour of my time
                                                      by
                                                      • Verified Purchase
                                                      Staff very pleasant and helpful. Store and rest rooms very clean. Found everything I was looking ...
                                                      Staff very pleasant and helpful. Store and rest rooms very clean. Found everything I was looking for.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Great store. Plenty of stock good prices
                                                      Great store. Plenty of stock good prices
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Muffin Zmuda is an amazing manager, she is very helpful, knowledgeable and friendly. It would be...
                                                      Muffin Zmuda is an amazing manager, she is very helpful, knowledgeable and friendly. It would be nice if other home depot's could have at least a Manager as efficient as she is.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Showing 1-30 of 396 reviews

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