#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(617)989-6461
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5 Allstate Road South Bay Ctr
Boston, MA 02125
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Customer Store Reviews

  • 4.7 out of 930 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (930)
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Showing 1-30 of 930 reviews
This is the best Home Depot we always go to the perople are all ver nice and helpful.
This is the best Home Depot we always go to the perople are all ver nice and helpful.
by
  • Verified Purchase
  • Recommended
One of your plumbing staff told me you do not carry the sharkbite deburring tool (Model # U702A, ...
One of your plumbing staff told me you do not carry the sharkbite deburring tool (Model # U702A, Store SKU #887801, Store SO SKU #1000317762), but your Home Depot website indicated 6 were in stock (checked on my computer once I got home). Because I needed this for my project, I will have to order from someone else instead since driving all the way back to Home Depot will take over one hour. This reduced my confidence in this store - I need to be able to rely on the staff knowing the products they carry.
by
    Love home depot southbay. The staff are very friendly and helpful. I always find what I'm lookin...
    Love home depot southbay. The staff are very friendly and helpful. I always find what I'm looking for.
    by
    • Verified Purchase
    • Recommended
    Dan is waiting to assist you.
    Dan is waiting to assist you.
    by
    • Verified Purchase
    • Recommended
    The people in the graden department are the best and they are alwys there to help everyoneJan
    The people in the graden department are the best and they are alwys there to help everyoneJan
    by
    • Verified Purchase
    • Recommended
    KHIN is excellent customer service and friendly
    KHIN is excellent customer service and friendly
    by
    • Verified Purchase
    • Recommended
    Customer Service at this Home Depot is top notch! Every staff member I came into contact with was...
    Customer Service at this Home Depot is top notch! Every staff member I came into contact with was extremely helpful and friendly, especially Rose! This location had the lighting and medicine cabinet I was looking for in stock.
    by
    • Verified Purchase
    • Recommended
    Frindy nice workers
    Frindy nice workers
    by
    • Verified Purchase
    Employees are nice and always willing to help.
    Employees are nice and always willing to help.
    by
    • Verified Purchase
    • Recommended
    The store has a highly recommended customer service was good as always
    The store has a highly recommended customer service was good as always
    by
    • Verified Purchase
    • Recommended
    Cashier Althea was most helpful at the South Bay store
    Cashier Althea was most helpful at the South Bay store
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Was very satisfied with my shopping experience. Very clean & Staff was extremely helpful!!
    Was very satisfied with my shopping experience. Very clean & Staff was extremely helpful!!
    by
    • Verified Purchase
    • Recommended
    Not on the greatest area of Boston, but this store is ok when you are looking for anything I like...
    Not on the greatest area of Boston, but this store is ok when you are looking for anything I like to order online and pick up. I like to shop there never have a bad experience ever, so I have nothing negative to say.
    by
    • Verified Purchase
    • Recommended
    the store was fully stock, clean
    the store was fully stock, clean
    by
    • Verified Purchase
    • Recommended
    Sarah Dalton must be your hardest working employee ever!
    Sarah Dalton must be your hardest working employee ever!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    You found everything you need and the employees are very helpful thank you
    You found everything you need and the employees are very helpful thank you
    by
    • Verified Purchase
    • Recommended
    The garden store staff are very helpful
    The garden store staff are very helpful
    by
    • Verified Purchase
    • Recommended
    Harold the supervisor in the lighting department is awesome!
    Harold the supervisor in the lighting department is awesome!
    by
    • Verified Purchase
    • Recommended
    The store is fine. I ordered for kitchen remodeling for almost $2000 today.
    The store is fine. I ordered for kitchen remodeling for almost $2000 today.
    by
    • Verified Purchase
    • Recommended
    Excellent service especially khin
    Excellent service especially khin
    by
    • Verified Purchase
    • Recommended
    This was my first visit to the Southbay Home Depot to pick up furnishings for my new home in Dorc...
    This was my first visit to the Southbay Home Depot to pick up furnishings for my new home in Dorchester. On this visit I needed plain old victor mouse traps, which were out of stock on the shelves (Must be a bad year for mice in this neighborhood!) anyways, I tracked down a store associate named Reggie to ask if there are possibly any victor mouse traps in stock in the warehouse, etc. He very quickly determined that there were in fact more of these mouse traps on a pallet on the top shelf, which required him to maneuver a forklift to retrieve the product. He was very helpful, courteous, and swiftly brought the mouse traps to me with a smile. Thanks Reggie! Also, upon check out I was greeted by a helpful and friendly Head cashier named Pamela, who assisted me in applying for a Home Depot store credit card. The process took a few minutes, and she was incredibly savvy during the process. Thanks Pamela! Excellent Home Depot, very clean and Friendly environment!
    by
    • Verified Purchase
    • Recommended
    KHIN is excellent customer service
    KHIN is excellent customer service
    by
    • Verified Purchase
    • Recommended
    KHIN is excellent customer service
    KHIN is excellent customer service
    by
    • Verified Purchase
    • Recommended
    KHIN is excellent customer service
    KHIN is excellent customer service
    by
    • Verified Purchase
    • Recommended
    KHIN is excellent customer service and helpful
    KHIN is excellent customer service and helpful
    by
    • Verified Purchase
    • Recommended
    KHIN is excellent customer service and helpful friendly
    KHIN is excellent customer service and helpful friendly
    by
    • Verified Purchase
    • Recommended
    KHIN is excellent customer service,friendly and helpful
    KHIN is excellent customer service,friendly and helpful
    by
    • Verified Purchase
    • Recommended
    KHIN is excellent customer service and helpful
    KHIN is excellent customer service and helpful
    by
    • Verified Purchase
    • Recommended
    KHIN is excellent customer service and friendly
    KHIN is excellent customer service and friendly
    by
    • Verified Purchase
    • Recommended
    KHIN is excellent customer service
    KHIN is excellent customer service
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 930 reviews

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