#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(206)394-0342
Tool & Truck Rental(206)394-0321
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6810 S 180th St
Tukwila, WA 98188
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.3 out of 493 reviews
85%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (493)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 493 reviews
Great staff, great layout
Love coming to this store vs. the others in the area. Staff are super friendly, and the layout makes sense. I can fly through this store and grab everything I need in a hurry. Carl is usually my go-to cashier because he is fast and keeps those lines moving! Always a good experience at this Home Depot!
by
    • Recommended
    Great selection
    Shower heads set they are great
    by
      • Recommended
      Rentals Team was Amazing
      As mentioned, rentals was very helpful. Lindsay and Eden helped us the previous weekend as your store did not have all the product we needed. Lindsay wrote us a note that we could utilize the free rental of the blower the following weekend as we had to drive to another store to purchase our products and would not have time to blow it in that day. The next weekend when we rented the blower Lindsay, Eden, Steve, Michael, & Liz took care of us. Jayonna was also super patient/helpfull with a return.
      by
        • Recommended
        Great customer service
        We bought a lot of little plumbing and electrical parts and they helped us find what we needed.
        by
          • Recommended
          great service
          i always get the best service at this store. thank you very much
          by
            Thanks to Mary an ed
            I just want to say thank you to Mary and Ed or tremendous help friend friendliness they were amazing people and they really help me out
            by
              Don’t bother.
              Do yourself a favor and just avoid this location. Customer service is garbage and no one knows what they are doing nor are they willing to help their customers.
              by
                1 found this review helpful
                Manager here is useless and will walk away versus helping
                Called prior to showing up at the store, was told supply was in stock and could order more to the store at the same price, arrived to no one helping, sent in multiple different directions and told different things. Waiting an hour for a pallet to be brought down.
                by
                  Customer Service in store super helpful, online horrible
                  To bad HD.com is a total separate entity. Complete disconnect from instore. Best hope you never have a problem with an online/ship to home order. Help is non-existent.
                  by
                    Selections
                    Good merchandise selections and availability.
                    by
                      • Recommended
                      1 found this review helpful
                      Great store and customer services
                      Happy with every visits. Employees are very helpful. They always helped me find what I need and they cut my woods for me.
                      by
                        • Recommended
                        Excellent Customer Service Skills
                        I just purchased LVP a couple of days ago & DK in the flooring department was very knowledgeable & assisted me throughly with my purchase. He made it hassle free so I had a pleasant time purchasing new flooring for my property.
                        by
                          • Recommended
                          Jin was very helpful
                          Thank you for helping me get all my materials for my bathroom sink. I appreciate the advice you gave me when installing the bathroom sink. I appreciate you.
                          by
                            • Recommended
                            DOOR INSTALLATION / INCORRECT MEASUREMENT
                            My mom bought several doors that needs to be installed however Kathleen from home depot entered a wrong measurements because "she assumed it will fit" and disregarded the exact measurements from the installer which resulted going back and forth to the store that caused travel, time loss, stress, gas and inconvenience. She double charge my account without my knowledge and she's unable to print out detailed summary report of merchandise I purchased because of system issue.
                            by
                              lousy inventory control and lousy customer service
                              I won't be visiting this store again
                              by
                                An associate that goes above and beyond
                                Mariflor has assisted with several home projects, and I want to give her a huge Thank you for all her assist. She is what every employer wants to see in an employee providing excellent customer service.
                                by
                                  • Recommended
                                  Online order made by pro dept. manager in my behalf. He was helpful. No service received after that.
                                  Store # is often unanswered, pro dept has never answered for me. Customer Service told me a So. Center H.D. manager would call me within the hour, but six hours later, still no call back. I have no idea when my building supplies will be on site. Order was made four days ago. I have been a pro member for many years, but I will never make another purchase from Home Depot.
                                  by
                                    VETERAN DISCOUNT
                                    CHANGE TO VETERAN DISCOUNT POLICY TO USE A $300 TELEPHONE TO GET DISCOUNT IS NOT ACCEPTABLE. I DON'T WANT TO BUY A $300 TELEPHONE TO SAVE A COUPLE OF DOLLARS. I DON'T NEED A SMART PHONE, A DUMB ONE IS JUST FINE WITH ME.
                                    by
                                      Hot Day!
                                      overall pleasant shopping on a very hot day…
                                      by
                                        • Recommended
                                        The worst Customer service ever.
                                        What kind of experience a teenager need to work in customer service? Please be patient if you need to ask something there or go to other store. I'll never go back to this store.
                                        by
                                          Ryobi 18V land mower
                                          Bought it yesterday. It comes with two batteries and they suck. The battery drains within minutes. And if your grass is long it will drain even faster. It’s a waste of money, not worth it.
                                          by
                                            Great little mower
                                            I originally was going to purchase the 13" because our lawn is very small, however a Ryobi Rep was at the store and up-sold me to the 16" with an extra battery. I ended up with the 16" mower with 2 batteries, a great idea, however after mowing my lawn I was only down one bar out of 4 on the battery. I have 2 other mowers, which I will now move along to others. The mower did a great job of mowing, it bagged the grass with out plugging up. It has good vacuum for picking up leaves and other items on the lawn. It is very light and easy to move around. When I hit a larger clump of grass, it powered up like a gas mower for the heaver load. Again I'm very happy with the mower. For the first use it was great. I have the confidence it will last. I have limited space for storage. The mower is designed to be stored vertically by undoing the bolts to the handles, which is not hard, but not as easy as other mowers with clamps. I will recommend this 16" mower to my friends.
                                            by
                                              • Recommended
                                              Great employees and nice store
                                              I bought electrical lights
                                              by
                                                • Recommended
                                                Very Helpful
                                                This Home Depot does very well at helping customers find products that are not at the store or only available online.
                                                by
                                                  • Recommended
                                                  New Management, who dis?
                                                  This Depot has upped their game with some of their management team and their pro desk. Cassey was so helpful in fixing an issue that popped up and all of the ladies at the pro desk were friendly and fun. In 2022 it’s all about people treating each other as…people and they did a great job. Previously Ive struggled at this location but I plan on giving them more of my business based on how well they took care of and treated me this week. (I cannot remember all of the ladies names but a few were…Irene, Carmen, Lorely…there are two more that were there as well! When I say they all chipped in to help, I really mean it!)
                                                  by
                                                    • Recommended
                                                    Self check out
                                                    Mary was extremely helpful and refreshing, she had so much energy, it was a joy to meet her
                                                    by
                                                      • Recommended
                                                      Employees care
                                                      Needed a part and didn't know the name. Explained and showed a picture and right away the female employee helped me find the part. At checkout the male employee Karl was so kind to explain and help me understand how to install the new one. Left the store empowered to fix my item and left happy! His instructions were right on and it was fixed. Kudos to the kind and helpful employees
                                                      by
                                                        • Recommended
                                                        lack of staff
                                                        the store has a shortage of staff, i went to shop for a toilet and i had no help whatsoever from anyone coz i didn't see one, wanted to ask about the installation for the toilet, i had to look for about 20 minutes before i finally got hold of a staff. I stayed because i had got there already so didn't want to waste my time for not getting what i came for. Just buy online folks so much better, saves you time and gas!
                                                        by
                                                          Great service
                                                          One of the more pleasant shopping trips I've had anywhere.
                                                          by
                                                            • Recommended
                                                            Sales Cashier Karl is Awesome!
                                                            Sales cashier Karl is awesome. I usually do not have good experiences at this store because product stock and availability and terrible local stock updating to the online store/app. Karl makes me wanting to come back and do business with this store just because of his outstanding customer service. I demand Karl receives a big wage raise! Thank you, Karl!
                                                            by
                                                              Showing 1-30 of 493 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              901 S Grady Way

                                                              Renton, WA 98057

                                                              2.83 mi

                                                              Tool & Truck Rental

                                                              (425)572-3400

                                                              Pro Service Desk

                                                              (425)572-3414

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              26120 104th Ave Se

                                                              Kent, WA 98030

                                                              5.71 mi

                                                              Tool & Truck Rental

                                                              (253)520-4190

                                                              Pro Service Desk

                                                              (253)520-4184

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              7345 Delridge Way Sw

                                                              Seattle, WA 98106

                                                              8.41 mi

                                                              Tool & Truck Rental

                                                              (206)716-0608

                                                              Pro Service Desk

                                                              (206)716-0602

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm