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Filter Reviews By:Rating, Profile, Gender, Age (493)
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Showing 1-30 of 493 reviews
Feb 27, 2023
Great staff, great layout
Love coming to this store vs. the others in the area. Staff are super friendly, and the layout makes sense. I can fly through this store and grab everything I need in a hurry. Carl is usually my go-to cashier because he is fast and keeps those lines moving! Always a good experience at this Home Depot!
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Recommended
Feb 14, 2023
Great selection
Shower heads set they are great
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Recommended
Feb 13, 2023
Rentals Team was Amazing
As mentioned, rentals was very helpful. Lindsay and Eden helped us the previous weekend as your store did not have all the product we needed. Lindsay wrote us a note that we could utilize the free rental of the blower the following weekend as we had to drive to another store to purchase our products and would not have time to blow it in that day. The next weekend when we rented the blower Lindsay, Eden, Steve, Michael, & Liz took care of us. Jayonna was also super patient/helpfull with a return.
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Recommended
Feb 11, 2023
Great customer service
We bought a lot of little plumbing and electrical parts and they helped us find what we needed.
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Recommended
Feb 7, 2023
great service
i always get the best service at this store. thank you very much
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Feb 4, 2023
Thanks to Mary an ed
I just want to say thank you to Mary and Ed or tremendous help friend friendliness they were amazing people and they really help me out
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Jan 14, 2023
Don’t bother.
Do yourself a favor and just avoid this location. Customer service is garbage and no one knows what they are doing nor are they willing to help their customers.
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1 found this review helpful
Dec 14, 2022
Manager here is useless and will walk away versus helping
Called prior to showing up at the store, was told supply was in stock and could order more to the store at the same price, arrived to no one helping, sent in multiple different directions and told different things. Waiting an hour for a pallet to be brought down.
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Dec 7, 2022
Customer Service in store super helpful, online horrible
To bad HD.com is a total separate entity. Complete disconnect from instore.
Best hope you never have a problem with an online/ship to home order. Help is non-existent.
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Nov 19, 2022
Selections
Good merchandise selections and availability.
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Recommended
1 found this review helpful
Oct 15, 2022
Great store and customer services
Happy with every visits. Employees are very helpful. They always helped me find what I need and they cut my woods for me.
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Recommended
Oct 13, 2022
Excellent Customer Service Skills
I just purchased LVP a couple of days ago & DK in the flooring department was very knowledgeable & assisted me throughly with my purchase. He made it hassle free so I had a pleasant time purchasing new flooring for my property.
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Recommended
Sep 28, 2022
Jin was very helpful
Thank you for helping me get all my materials for my bathroom sink. I appreciate the advice you gave me when installing the bathroom sink. I appreciate you.
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Recommended
Aug 23, 2022
DOOR INSTALLATION / INCORRECT MEASUREMENT
My mom bought several doors that needs to be installed however Kathleen from home depot entered a wrong measurements because "she assumed it will fit" and disregarded the exact measurements from the installer which resulted going back and forth to the store that caused travel, time loss, stress, gas and inconvenience. She double charge my account without my knowledge and she's unable to print out detailed summary report of merchandise I purchased because of system issue.
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Aug 14, 2022
lousy inventory control and lousy customer service
I won't be visiting this store again
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Jul 20, 2022
An associate that goes above and beyond
Mariflor has assisted with several home projects, and I want to give her a huge Thank you for all her assist. She is what every employer wants to see in an employee providing excellent customer service.
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Recommended
Jul 17, 2022
Online order made by pro dept. manager in my behalf. He was helpful. No service received after that.
Store # is often unanswered, pro dept has never answered for me. Customer Service told me a So. Center H.D. manager would call me within the hour, but six hours later, still no call back. I have no idea when my building supplies will be on site. Order was made four days ago. I have been a pro member for many years, but I will never make another purchase from Home Depot.
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Jul 15, 2022
VETERAN DISCOUNT
CHANGE TO VETERAN DISCOUNT POLICY TO USE A $300 TELEPHONE TO GET DISCOUNT IS NOT ACCEPTABLE. I DON'T WANT TO BUY A $300 TELEPHONE TO SAVE A COUPLE OF DOLLARS. I DON'T NEED A SMART PHONE, A DUMB ONE IS JUST FINE WITH ME.
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Jun 29, 2022
Hot Day!
overall pleasant shopping on a very hot day…
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Recommended
Jun 26, 2022
The worst Customer service ever.
What kind of experience a teenager need to work in customer service? Please be patient if you need to ask something there or go to other store. I'll never go back to this store.
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Jun 22, 2022
Ryobi 18V land mower
Bought it yesterday. It comes with two batteries and they suck. The battery drains within minutes. And if your grass is long it will drain even faster. It’s a waste of money, not worth it.
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Jun 19, 2022
Great little mower
I originally was going to purchase the 13" because our lawn is very small, however a Ryobi Rep was at the store and up-sold me to the 16" with an extra battery. I ended up with the 16" mower with 2 batteries, a great idea, however after mowing my lawn I was only down one bar out of 4 on the battery. I have 2 other mowers, which I will now move along to others. The mower did a great job of mowing, it bagged the grass with out plugging up. It has good vacuum for picking up leaves and other items on the lawn. It is very light and easy to move around. When I hit a larger clump of grass, it powered up like a gas mower for the heaver load. Again I'm very happy with the mower. For the first use it was great. I have the confidence it will last. I have limited space for storage. The mower is designed to be stored vertically by undoing the bolts to the handles, which is not hard, but not as easy as other mowers with clamps. I will recommend this 16" mower to my friends.
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Recommended
Jun 13, 2022
Great employees and nice store
I bought electrical lights
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Recommended
Jun 10, 2022
Very Helpful
This Home Depot does very well at helping customers find products that are not at the store or only available online.
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Recommended
Jun 3, 2022
New Management, who dis?
This Depot has upped their game with some of their management team and their pro desk. Cassey was so helpful in fixing an issue that popped up and all of the ladies at the pro desk were friendly and fun. In 2022 it’s all about people treating each other as…people and they did a great job. Previously Ive struggled at this location but I plan on giving them more of my business based on how well they took care of and treated me this week.
(I cannot remember all of the ladies names but a few were…Irene, Carmen, Lorely…there are two more that were there as well! When I say they all chipped in to help, I really mean it!)
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Recommended
Mar 19, 2022
Self check out
Mary was extremely helpful and refreshing, she had so much energy, it was a joy to meet her
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Recommended
Mar 12, 2022
Employees care
Needed a part and didn't know the name. Explained and showed a picture and right away the female employee helped me find the part. At checkout the male employee Karl was so kind to explain and help me understand how to install the new one. Left the store empowered to fix my item and left happy! His instructions were right on and it was fixed. Kudos to the kind and helpful employees
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Recommended
Mar 10, 2022
lack of staff
the store has a shortage of staff, i went to shop for a toilet and i had no help whatsoever from anyone coz i didn't see one, wanted to ask about the installation for the toilet, i had to look for about 20 minutes before i finally got hold of a staff. I stayed because i had got there already so didn't want to waste my time for not getting what i came for. Just buy online folks so much better, saves you time and gas!
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Feb 21, 2022
Great service
One of the more pleasant shopping trips I've had anywhere.
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Recommended
Feb 6, 2022
Sales Cashier Karl is Awesome!
Sales cashier Karl is awesome. I usually do not have good experiences at this store because product stock and availability and terrible local stock updating to the online store/app. Karl makes me wanting to come back and do business with this store just because of his outstanding customer service. I demand Karl receives a big wage raise! Thank you, Karl!