#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)225-3316
Store Hours
Mon-Sat: 5:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3555 Sports Arena Blvd
San Diego, CA 92110
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Customer Store Reviews

  • 4.7 out of 682 reviews
94%Of Customers
Recommend This Store
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Showing 1-30 of 682 reviews
Helpful employees and well stocked.
Helpful employees and well stocked.
by
  • Verified Purchase
  • Recommended
The store remained open through the evening time which worked out good for me. Store personnel we...
The store remained open through the evening time which worked out good for me. Store personnel were willing to provide assistance and information when asked, and without being asked which peeked my interest. Noticed the store personnel I dealt with while there, were genuinely interested in providing assistance, and were very knowledgeable about the store products which is wonderful when one is not too keen about what products would suit the need most. The store was nicely laid out and clean. Hand sanitizers were placed at each entrance or exit of store. Store personnel were nice and willing to assist one to the car after purchase, which I'm sure is a great asset enjoyed by customers, especially if handicap.
by
  • Verified Purchase
  • Recommended
Frank was so helpful in finding what I needed and made this a great experience! Overall amazing c...
Frank was so helpful in finding what I needed and made this a great experience! Overall amazing customer service!
by
  • Verified Purchase
  • Recommended
As busy as the store is the employees still manage to get you the service needed to get the job d...
As busy as the store is the employees still manage to get you the service needed to get the job done.
by
  • Verified Purchase
  • Recommended
I'm working on a Home Office so I've been spending a lot of time at the HD. I really want to give...
I'm working on a Home Office so I've been spending a lot of time at the HD. I really want to give a shout out to the outstanding Customer Service I received from Troy in Paint, Maisha in Doors, James in Blinds and Rachel at the check-out. You are all Rock Stars!
by
  • Verified Purchase
  • Recommended
I have always had great customer service at this Home Depot off Sports Arena Blvd in San Diego. ...
I have always had great customer service at this Home Depot off Sports Arena Blvd in San Diego. As a homeowner for over 10 years Home Depot will always be a need in my life and this store has always had great customer service in every department I've ever had to visit and at this point I've probably asked for help in every department! :)
by
  • Verified Purchase
  • Recommended
If you are even considering taking on a painting project, but timid/fearful/anxious. FEAR NOT!!!...
If you are even considering taking on a painting project, but timid/fearful/anxious. FEAR NOT!!!!!!!!!!!! Ask for "Pedro" in the paint department. He will not only get you the appropriate tools needed, but educate you regarding your project and make sure you know what you are doing!
by
  • Verified Purchase
  • Recommended
How I understand there is a large homeless population in the area who have many undesirables prob...
How I understand there is a large homeless population in the area who have many undesirables probably come to shop and steal stuff from home depot. However it is not fair the store seems to profile any individual that seems to fit a Description. Be wary if you are Caucasian ride a bicycle like to shop for tools you will be harassed while in the store
by
  • Verified Purchase
There was always someone near to answer questions and send me to the correct aisle to find what I...
There was always someone near to answer questions and send me to the correct aisle to find what I needed. This is so much better than other stores where you end up wandering up and down all the aisles just looking for someone to answer your questions, and most of the time not finding anyone.
by
  • Verified Purchase
  • Recommended
Sylvia was very helpful in being thorough on The warranty on Milwaukee's products which made me f...
Sylvia was very helpful in being thorough on The warranty on Milwaukee's products which made me feel comfortable on my purchase will recommend the store to anyone thanks for great service
by
  • Verified Purchase
  • Recommended
Tried to make a purchase using 10% veteran's discount. I'm older disabled vet on fixed income. Tr...
Tried to make a purchase using 10% veteran's discount. I'm older disabled vet on fixed income. Tried to buy parts for contractor fixing my house. At the store, I got 10% discount for a few bucks worth of misc. stuff ($15 savings) but was told: None of the supplies I needed for my contractor were in the store. THIS WAS FALSE! ALL ITEMS WERE IN THE STORE WHEN I ORDERED THEM ONLINE FOR DELIVERY AT THE SAME STORE. Was also told that there is no veteran's discount for the items I requested (Air conditioning units and foam core insulation.) I get 10 percent off for $150 worth of buys and ZERO PERCENT OFF FOR $2,500 WORTH OF BUYS!
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  • Verified Purchase
When I shop at Home Depot, I always know I can count on store associates to be helpful. I general...
When I shop at Home Depot, I always know I can count on store associates to be helpful. I generally find what I am looking for but if I have difficulty an associate is always ready to assist me. The store is almost always generally clean and help is always handy.
by
  • Verified Purchase
  • Recommended
Julianna was very friendly and helpful give that girl a raise ! By the way everyone who works at ...
Julianna was very friendly and helpful give that girl a raise ! By the way everyone who works at this Home Depot is knowledgeable and friendly
by
  • Verified Purchase
  • Recommended
Overall clean, what do you aspect. There is always going to have something on floor. Some custome...
Overall clean, what do you aspect. There is always going to have something on floor. Some customers are messy, they drop something and don't pick it up. They don't do it at home, they are not going to do it in Home Depot.
by
  • Verified Purchase
  • Recommended
Best store in the ENTIRE chain, is this one, always was, continues to be so in 2020.
Best store in the ENTIRE chain, is this one, always was, continues to be so in 2020.
by
  • Verified Purchase
  • Recommended
Went to pick up curtain rods. I checked the online stock and this store had multiple in store. Wh...
Went to pick up curtain rods. I checked the online stock and this store had multiple in store. When I arrived one of the items was not there. I asked the nearest associate, an elderly woman sitting at a desk with a computer if the item was in the back or in an overhead bin. She told me what was in stock would be out and that the online stock is consistently wrong due to Covid. It was apparent she had no desire in helping so asked someone else passing through the aisle, but he didn’t work in that area so he found Bill. Bill was exceptional. He grabbed a device to scan the item to find that the store at least six in stock. He thought the most likely spot was in the overhead storage area and got a lift to take a look. He did not find it initially and when he down, another associate named Louie asked what he was looking for. When he heard curtain rods he knew where to look. The item was In the overhead but across the aisle. He went straight to it and I was out of there quickly. I wish I had gotten the name of the elderly woman because she needs to learn better customer service. Shrugging your shoulders and blaming COVID is not acceptable when someone asks for help.
by
  • Verified Purchase
  • Recommended
Had an incredible experience at this store with Aileen (cashier) and Frank (supervisor) ... I'll ...
Had an incredible experience at this store with Aileen (cashier) and Frank (supervisor) ... I'll spare you the details, but at a time when human kindness is in rather short supply, and on a day I couldn't seem to fall out of a boat and hit water, these two stepped into a challenge I was having and kindly, patiently, and thoroughly addressed said challenge with me. I don't have the words for appropriate thanks, but they're awesome.
by
  • Verified Purchase
  • Recommended
Maisha, an associate who was in the front of the store, was very rude to me the two times I met h...
Maisha, an associate who was in the front of the store, was very rude to me the two times I met her in the store. She had a bad attitude and did not respect me as a customer. I will definitely be going to the Clairemont Home Depot from now on because of this associate. I hope management realizes her disrespectful attitude and does something to change this.
by
  • Verified Purchase
this store ,compared to the other store in san diego, ca has a better layout for the return desk ...
this store ,compared to the other store in san diego, ca has a better layout for the return desk and for picking up items that have been purchased over the phone, it would be a good improvement for the imperial marketplace store to be modified to follow the layout that the sports arena store has.
by
  • Verified Purchase
  • Recommended
Friendly and excellent customer service everyone is willing to come and help or answer your ques...
Friendly and excellent customer service everyone is willing to come and help or answer your questions or find someone to help you will recommend
by
  • Verified Purchase
  • Recommended
This store is great. All of the employees are very helpful and friendly. I also love that all o...
This store is great. All of the employees are very helpful and friendly. I also love that all of the employees are friendly to my dog too! Everyone in the lumber department is awesome and always willing to help with a project and provide insight. Danny, one of the mangers, was also very helpful with a project I had the other day and saw me return after one of the products I had purchased failed to work for my project, so he approached me upon my return and helped me find an alternate solution. I definitely recommend this store to anyone doing a home project.
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  • Verified Purchase
  • Recommended
This store is great. Danny helped me out when I broke a kitchen light and I told him how mad my w...
This store is great. Danny helped me out when I broke a kitchen light and I told him how mad my wife was. This dude helped me out bc he knew exactly where it was. I got to got back and fix it and become the hero. Thanks Danny
by
  • Verified Purchase
  • Recommended
Store does not price match even from their own website. Didn't know they were competing against t...
Store does not price match even from their own website. Didn't know they were competing against themselves as well as competitors. I would recommend but would tell friends its better to shop online as prices are better than in the store.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
excellent service (Judy) in the appliance department.
excellent service (Judy) in the appliance department.
by
  • Verified Purchase
  • Recommended
Store associates are thoughtful and courteous. Some associates are exemplary. Some associates pr...
Store associates are thoughtful and courteous. Some associates are exemplary. Some associates provide specialized suggestions and solutions for struggling consumers by asking questions to help them decide whether they need to make more measurements or thoughtful decisions in an effort to reduce mistakes in purchases. I really appreciate the autonomy the store associates have in order to help each client.
by
  • Verified Purchase
  • Recommended
Last week I came to this store looking for a Galanz 7,6 cu ft refrigerator. The gentleman who hel...
Last week I came to this store looking for a Galanz 7,6 cu ft refrigerator. The gentleman who helped me provided me with data related to the frig and quoted a price. He also told me that an appliance sale was set to start this week and I might want to wait. I did and saved $81 on my purchase. I want to thank Home Depot for hiring considerate, honest employees.
by
  • Verified Purchase
  • Recommended
At first I was disappointed at the long line waiting to get in, but line moved quickly and staff ...
At first I was disappointed at the long line waiting to get in, but line moved quickly and staff were friendly and helpful. We were looking for one particular item and it was helpful that online we were told the aisle and bin number and quantity in the store. When we could not find the item/it appeared to be out of stock the sales associate helped to locate it. If we had not seen the online quantity in the store we would have thought the item was sold out and left without it!
by
  • Verified Purchase
  • Recommended
Very nice employees always ready to help, store is very clean and everything is great
Very nice employees always ready to help, store is very clean and everything is great
by
  • Verified Purchase
  • Recommended
Great employees services, clean, fast, friendly!!
Great employees services, clean, fast, friendly!!
by
  • Verified Purchase
  • Recommended
Even though the store has been super busy due to Covid-19, all the lines have moved very quickly....
Even though the store has been super busy due to Covid-19, all the lines have moved very quickly. Checkout is a breeze. The store has been well stocked every time I went, I and I was always able to find what I needed. All of the employees were extremely helpful to! One helped me find a power drill on sale, another an air conditioner I needed, and all the cashiers were very courteous and quick. 10 out of 10, would recommend!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 682 reviews

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