#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(937)390-9204
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1880 Bechtle Ave
Springfield, OH 45504
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Customer Store Reviews

  • 4.8 out of 653 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (653)
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Showing 1-30 of 653 reviews
Great customer service
Great employee that helped me
by
    • Recommended
    Garden department
    Denise is very help in the garden department. She helped me pick out plants for my home.
    by
      • Recommended
      Helpful Staff
      They were very friendly and helpful. Couldn't find a tag on one of my items and the lady was very helpful and nice and got it set easily. My go to store for all my projects.
      by
        • Recommended
        Be careful to keep receipts as they do not process all returns correctly.
        I bought several items to mount a bird house and needed to return two items and buy others. I received the credit for one of the items I returned but not the other.
        by
          bathroom remodeling job
          went to look for material for job employee showed me a special sale that had what i wanted was great of him
          by
            • Recommended
            Good Employees.
            I always notice that the employees always seem to be busy not standing around and they’re always willing to help
            by
              • Recommended
              Employee assistance
              The employees have been very helpful in locating items not easily located in the store. We bought a freezer a month ago and it was not an easy task to find. The item was not in the inventory correctly so two clerks went above and beyond to find it way up on the shelves. Then brought it down on the fork lift and let us inspect it before ringing us out.
              by
                • Recommended
                Great store
                All the employees at this location are always helpful and nice.
                by
                  • Recommended
                  An offer to help load concrete!
                  My husband and I were purchasing 6-50 lb bags of concrete and 3-50 lb bags of sand. We were so pleased when a HD associate named Josh offered to help we 71-year-olds load it all into our truck. So nice when someone volunteers to help!
                  by
                    • Recommended
                    Home Depot - Excellent customer service!
                    We received superior customer service by Denise, Jason, Rick & Michael & we were able to buy everything we came for.
                    by
                      • Recommended
                      Service
                      Was in the store 15 minutes,in and out with product loaded. Fast service
                      by
                        • Recommended
                        Cierra was wonderful!
                        Cierra was pleasant and courteous at the self checkout. She made sure to say hello to everyone and assisted when needed.
                        by
                          • Recommended
                          Easy store to navigate.
                          I bought this item for our TV and it works great.
                          by
                            • Recommended
                            Everything u need for your home and business
                            All people so friendly and they’ll help you a lot what u need
                            by
                              • Recommended
                              Great Customer Service
                              Went to Home Depot in Springfield, OH today to get a hose that was listed on their website. It wasn't there. An employee helped me find an even better hose at an even better price. I'll be back.
                              by
                                • Recommended
                                Great customer support
                                I needed some plumbing advice for a new bathroom drain pipe I had installed. I asked Ronnie in plumbing for assistance and he was very helpful and informative. This was actually my 2nd time he assisted me with something and I must say, he has always been friendly and more than willing to answer questions.
                                by
                                  • Recommended
                                  Excellent Store
                                  We purchased plants and stones in the Garden Center. The store has a fantastic selection right now. The associates helped us find exactly what we needed and gave us some great options for the space we need to landscape. Impressed with the store in general. Always friendly, helpful, and knowledgeable.
                                  by
                                    • Recommended
                                    Great cashier!! Her smile alone is wonderful!!
                                    It seems that every time we come in we are always greeted by a girl named Emily in the store. She is fabulous and very helpful as well as super kind. If you're having a bad day just seeing her smile and hearing her friendly hello will change any bad day into a good day!
                                    by
                                      • Recommended
                                      My go to!
                                      They had the best selection and quality of gardening flowers and plants. Their inventory is produced and serviced locally.
                                      by
                                        • Recommended
                                        Excellent Employee Service
                                        Every time I come into the store it seems like I end up running into the same employee for help! Jesse F. has been very helpful at locating exacly what I am looking for making my shopping trip much faster and easy!
                                        by
                                          • Recommended
                                          Customer Service
                                          My customer service rep , Deedra, helped me to get the best deal on fencing materials I wanted to purchase. She was professional, friendly, enthusiastic and thorough . Deedra is excellent.
                                          by
                                            • Recommended
                                            Always a great store to shop.
                                            The Springfield Home Depot store seems to have very knowledgeable people working there. I get help not just finding an item but great advice on what would fit my needs best. I often leave with something I did not expect after getting some good advice. Today, I left with advice on where to get something that Home Depot did not stock.
                                            by
                                              • Recommended
                                              Friendly employees
                                              Very nice people to deal with.
                                              by
                                                • Recommended
                                                Great Experience
                                                We went to the Springfield Ohio Home Depot store to purchase a large tool box. Kirk was so nice and helpful as were some other workers. Kirk gathered enough guys, without us asking to load the tool boxes up in our truck. We talked, laughed and had a good ole’ time
                                                by
                                                  • Recommended
                                                  Welcome home
                                                  This store provided a great experience that made me feel at home. Claire is kind and humorous and knows how to deliver personal and genuine interaction. Everything is much easier to find there than any other places I go to. It’s very cut and dry and simple. I enjoyed being there so much I even revisited the store again in the same day! I’m currently awaiting permission from Home Depot to allow me to live there.
                                                  by
                                                    • Recommended
                                                    Friendly staff
                                                    The staff here are friendly and willing to help you. The store is clean and it is easy to find products.
                                                    by
                                                      • Recommended
                                                      Water Heater
                                                      Purchase a new gas water heater and had them install it. Went very well and installation was quick and very well.
                                                      by
                                                        So helpful!
                                                        Every time I go there, someone always offers to help me find what I need! And everyone is so friendly. It makes you think that they must really enjoy working there.
                                                        by
                                                          • Recommended
                                                          Good selection
                                                          I return to The Home Depot monthly and have not been disappointed in anyway with my shopping experience.
                                                          by
                                                            GREAT EXPERIENCE
                                                            I am always at home depot. I love this store. So neat and clean
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 653 reviews

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