Reviews for Summerlin #3315

Nice location. Nice people.

Bought several large appliances, there, and always have excellent customer service!

I came to the store to purchase a a mailbox lock. The employees helped immediately in that they help me find what I was looking for and help me with instructions on how to install it.

Best store ever. Help is great. Selection is very good.

Store Associate Ms.Connetta was fantastic

I had an exceptional experience with Jim in the Painting Department! Not only did he leave his department to help me find a product, but he also asked questions to make the best recommendations. Very positive experience!

THIS HOME DEPOT EXCEEDS MY EXPECTATIONS ON NEARLY EVERY VISIT. i AM ALWAYS IMPRESSED BY THE CUSTOMER SERVICE AND WILLINGNESS OF STAFF TO HELP ME

Michelle provided excellent customer service.

Store is clean, associates are friendly and helpful obviously happy with way being treated by their leadership

Very organized store with very nice employees

I didn’t feel as though I was bothering an associate, attentive and walked me to the product I asked for. Time crunch so it was great. If you want to leave feeling great, visit Raynette (cashier at Summerlin,NV), she sends you off feeling like you have a cheerleader (cheering me on to have a great and successful project day)

Every time I go to this store the employees are so helpful and friendly. They are happy to help and I have never felt like an inconvenience. This store usually has what I need as others are usually out of stock.

Excellent staff (manner and knowledge): Diane at customer service/ return Dept.

I have often had projects and not a clue how to do some of them. I can always count on advice from the store associates. Especially the paint department.

If your a Pro in Las Vegas, you need to work with Roland at the Pro Service desk in store at Charleston and Hualapai. Great service and understands our needs. He is a great person and Home Depot is lucky to employ him. For the best customer service, Go to this Home Depot and ask for Roland. You wont be disappointed, I guarantee it.

Kind and professional

Incredible service from Lori A.! I really appreciated her help and Home Depot has a great employee in her.

Had them check a price that was inconsistent with the online pricing. They didn’t know why even though some online price it was actually matching the current price they had. Store manager gone bald, and helped out and found out that a particular stores offering a special price and then he honor the price.

Thank you KMAC from the painting department. You make my job easier with your advise and suggestions.

Positive feedback review for Eddie in Garden Dept. Thank you for having Eddie on your team. Excellent experience clean, accurate, speed of service and quality of service is amazing. I prefer this location. Eddie make all aspects of visiting this location a very friendly experience. I look forward to returning and recommending this location. Eddie is a super start A+ employee, truly cares about his job. Thank you!!

the cashier was amazing. I was returning a heavy duty plate for furniture and legal. Because one of the plates the metal was so weak that it actually broke off but one of the screws to my furniture at home had gotten stuck on almost every plate I was able to remove four plates out of the six from the screws but there was two that got completely stuck try my best on removing him but just couldn’t I went to Home Depot told the lady I couldn’t remove them if there was anyway that someone could help me. When Megan told me where to go and ask for help the first guy I went to kept ignoring me so then another guy happened to walk up and I asked him if he would help me he said that he had to finish an order so I waited and then he said let’s go up to the front to see if they have some tools that I can use to unscrew the plate when he got to the front of the store he didn’t even attempt to help me he directly told Megan and handed her the item and told her “I don’t have time for this”. I couldn’t believe so I grabbed the items back went to the tool area and looked someone else to help found some one try to get his attention looked at me directly and then kept walking, 3 different man employee ignored me and refused to help me so I went to the tool ale looked for tools that could probably worked and did it on my own thankfully the tools I went for worked and I was able to return the heavy duty plate back to the cashier Megan since she had already done her part. But never again would I step foot there the one time I asked for help cause I really thought I could do it cause my hand was already in pain . Was one of the first times I really asked for help and all 3 man where completely inconsiderate and complete jerks excuses my language but I couldn’t believe how out of all 4 employees I interacted with all 3 man where the one that refused to help me . We all have bad days but to completely be told he didn’t have time for me was the worst customer service I have ever had. Thank you Megan you was amazing but I can’t say the same for the rest of the people you said that would be able to help me .

Very well stocked and the staff was very helpful. I go to this store often and always find what is needed

Store is wonderful - able to find all moving supplies I needed. Connetta in Self Check is outstanding - always willing to go the extra mile with a smile!

Went in the store and everyone was very positive. Customer service helped me locate the item, availability, and confirmed pricing. They were very fast and didn’t have to wait!

This is the best home improvement store in Las Vegas. The store is very clean and organized. All of the employees are very helpful and friendly!

This store always has fresh, healthy flowers and plants as well as a wide variety. I appreciate the helpful and friendly service from one of the employees who often helps me - Yan.

The Charleston Home Depot in Summerlin is well stocked, clean and has great friendly employees. The well organized store saves time shopping and checkout is fast. I’m a senior citizen who does a lot of my own home repairs and I found great reasonably priced products to use. I’ve used this store before to get hardwood flooring installed and I not only had a great experience but I love the flooring product and the quality of the installation.

Employees are friendly and helpful. The store is neat, well stocked and clean. A really great place to shop.

I would be nice to have some at the door or a kiosk that could direct you to the area you need! If I’m told what aisle I can usually find my own products. Also in aisles- a button available to summon someone if you have a question. Like Walgreens.

Jessie in the electrical supplies is the best. He showed me how to make a charging cable for my electric car from scratch and I DID it. Thanks Jessie.