Reviews for Thompson Lane #732

I continually am impressed with the team running the show in the garden area. It always looks great; they love what they are doing, and it shows.

This is my favorite store due to reasons that they normally have everything in stock compared to other home depot's.

The experience was not the greatest while in the store shopping however, come time to check out the cashier (Darline) helped the experience just by being friendly and nice. In a city like Nashville, where majority of the people are rude and inconsiderate it’s nice to know there’s still hope out there.

While looking for mini pine nuggets, I ask Edison a young man in that area of the store. If he could show me where the mulch I was needing was located. He not only showed me where it was, but he loaded four of the bags onto my cart, he then took me to where I could find a hose nozzle, and subsequently assisted me in locating loriope Plants. He then went With me to check out and helped me get my purchases loaded into my car. I felt like I was in a high-end boutique!

I left my iPad accidentally while checking out and the cashier Abram turned it in to management. Will shop here regularly!

No tap to pay, can't use phone to pay at store

Please get people to stop parking in the loading area!!! It is a problem every day.

We enjoyed spending time and shopping at Home Depot. The store are clean and customer service is the best!

The best place to shop for carpenter totals.

This store is very good and neat, employees friendly.

Employees are helpful and knowledgeable

We ran by the Home Depot off Thompson Lane late at night to get a reciprocating saw to remove dead shrubs. We were fortunate to be guided by the assistant manager named Ryan. He discerned our needs then discussed the pros and cons of each from his personal experience. Then when we chose one, he helped us pick a better blade for our task then he showed us how to install it.

We went to look at washing machines and Jack helped us get what we needed. Jack was wonderful, very knowledgeable, friendly and just brightened my day. I will go back to this store in the future just to see him and get his help.

Robert Gilman is great

Keith from hardware, you’re awesome!!

Every time I go here, the associates are very helpful and friendly. They try to help me find what I need even if they don't know where it is.

This store has a great customer service and the employees are very helpful.

Team really cares! I truly felt welcomed.

On a Saturday morning Mary Kay was MOST helpful!

Excellent service everyone there is loving and kind, I would give there a10/10 love it there.

I not sure anyone is in charge

My favorite place to buy plants and all the accessories for my garden

Selena was a great help for me today. For someone to be here a very short period of time, she goes over and above her and makes you feel like they want your business. Thank you for having a great staff Member. Please have her keep up the good work .

I went to home depot and had a great experience. They were so helpful in getting tow reindeer working and in my car even though the store was busy. With great attitudes as well.

i was in and out and had amazing help from the employees

I always have a great experience in store with the pro services associate Jenny. She is a pleasure to work with and I will continue to order my material from here.

They’re great here!!! Everyone is just happy! The manager enjoys the job and it just trickles down into everyone it seems like!!!

The staff there are not knowledgeable about half the items in their own department.I even had to wait an extra 20 minutes in the electrical department, because the first person designated in the electrical department did not take the class on how to Measure and cut the electrical wire. good luck trying to find anything in that store considering they have pallets and pallets of boxes laying everywhere.

This location by far has the friendliest staff. It’s not the closest location to my home, but I keep coming here because of its inviting atmosphere. Jada and Fish in particular were extremely helpful when we needed to purchase a washer/dryer. They were both very eager to help. Jada helped us in finding a washer/dryer that will fit our small space (none were on display, but she quickly went to her computer & showed us options). Fish was also able to help us with the checkout process. Very appreciative for their help in making it a stress-free experience.

We have been working on a bathroom addition. We have made regular trips to the Thompson Lane store. On a regular basis, the HD app will say there are a number of the items we are looking for available but we have been unable to locate them. Asking a store associate yields similar results all but once. It makes it impossible to trust the app. That is very frustrating if you are trying to make a decision whether to take another trip up to the store.