Reviews for Tooele #4419

When measuring for washers and dryers be sure to determine the open-lid height, and the distance needed behind the dryer for the gas and vent hookups. Ours did not fit. Although we were told we could return them with no problems as long as we responded within 24 hours to the 1800 number on the shipper, it turned out to be Not true! It turned out to be a fiasco. The store manager had to get involved, and we were eventually told if we brought them back, they would refund our purchase amount. It was the most stressful purchase I have ever made on an appliance. Second admonition: Don't use a store credit card or a gift card for a purchase without keeping your receipt. I bought circuit breakers that way, and when they were not the proper specs, I couldn't return them. I have spent a lot of money on remodeling a house and building a shop, all through the tooele store, when they could supply the parts, and they still treated me like I stole the breakers, even when I showed them the receipt for the replacements.

I walked in to a SLC store. Seriously there were four staff members not doing anything but chatting..I asked one guy where I could find something and he froze a girl said 9... Nope... By the time I found the correct place from the app, the inventory was all over and not correct. I walk out and drive to Tooele Home Depot. Greeted with smiles and nods. The store immaculate.Knowledgable folks who have helped me build three offices, one from gravel and Mediterranean rock. Greatest staff ever and management. Thank you

I wanted to get a dishwasher in stock and take it home today Gary was so efficeint I got what I wanted right away

Went in to find a specific kind of blinds for our home, and Joseph was kind, patient and very helpful during the entire process!

We had a great experience at this store due to the awesome cashier in the garden department. Found her name on the receipt, Thanks Hailee Hope you have a Merry Christmas

I don't work there, but I live there. The management team has done a pretty good job at using their interpersonal skills for building a similar team. From the girls on the north side customer service to the paint ladies and gentlemen, thru to Jason, Elisa and Blondie in kitchen, flooring,and appliances. With Kylie, Jeff, Beca, and face bling bling gal, to my bestie Janet in check out, even the new muslim girl Nasseem I think. Kendra's infectious uplifting personality, Caleb and Alex. And the kind hearted tired Grinch Dave, they've helped me build offices and upgrade my home and help others. Shout out to Taylor, Justin, Steve and Lori and my friendly CSE Steph

Friendly people good product

I appreciate a store that has employees that greet you and ask how they can help. Specially when you go in late, and they are ready to close. Awesome customer service.

I am able to go in and get the products I need to keep my business running and service my customers.

The store employees are so friendly, they are eager to help you in your needs.

Justin helped find and order some fencing panels we needed. He was really friendly and a breathe of fresh air. I’ve been in the store what seems like a million times lately buying product to fix up a home I bought. Was really thankful I ran into him! One of the less stressful trips I’ve had after a long exhausting day his help was much appreciated and needed. I’ll always try and go in the afternoons when he is there if I need any help!

Had a wonderful experience! Was assisted by Paul Archibald who was extremely helpful in finding exactly what we needed and even helped my husband and I get everything loaded into our truck.

We have come to know Joann in garden over the last month or so of various home projects. She’s always so kind and so helpful. I will go out of my way to checkout in garden becuase of the great customer service! Joann is one of a kind!

The employees are always so friendly and helpful!

My husband and I walked in 30 minutes before closing to buy a new fridge for our garage. We were greeted by some friendly employees when we walked into the store, were asked if there was anything they could help us find and led us right to the refrigerators. They answered questions, waited patiently for us to make a decision and helped us bring our purchase to the front of the store. They were so nice, friendly and professional! They helped us load the fridge into our truck and told us to have a fantastic evening. The whole experience was pleasant and we will totally shop here again.

We make trips at least twice a week into Home Depot while we are working on various projects.

Vets used to get a storewide discount, but now they have removed that discount for lumber!!

This Home Depot every single time I go in. Is very clean stocked and people are very knowledgeable about everything there in the products that they carry and which I was there on prices of wood things like that like no practices that keep going up and down it’s nice to know that people actually care in a time that America is really struggling. Home Depot strives to still bring quality product at as Lowe of prices That are possible for the time with the cost of everything going significantly higher they do a pretty dang good job at keeping costs down.

I purchased a dryer. The checkers and other staff were of great help and I appreciate them all.

More than once I have been assisted by employees that went out of their way to be helpful and friendly! I highly recommend Home Depot!

The items are almost always of the best quality.

Unable to find the item we wanted at any Home Depot or other store or online order, Christine in the Garden department showed us the way to obtain the item at their store and made all the necessary arrangements to get it for us. We went the extra mile to go to the Tooele store from SLC and Christine went the extra mile to help us.

Melissa provided my wife and I the best experience we ever had. She provided friendly service, patience, knowledge, training with cabinetry and all tools. My wife tells me that she is the only one that ever agrees to cut wood for her. She had been told no and asked Melissa 5 minutes later and just does it.

the store manager was more then helpful on the night i went in. went above on the return of a item i was having problems with.

I have done several projects this month and the people at the pro Desk have been absolutely amazing thank you for the hard work

Great store. Just avoid the lumber area if you are in need of more than what they have unbundled for access.

Tooele Home Depot has the best customer service! You can always find someone to help!

We had a flooring order from Homedepot.com that was wrong, our closest Home Depot couldn’t/wouldn’t help, homedepot.com said it would be two weeks before we could get the right flooring. So we drove over an hour to the Tooele store, there we were helped and completely taken care of. It was such a great experience after arranging child care for our little kids, having our flooring ripped up and then finding out multiple boxes were the wrong color, spending 2 hours on the phone. I can’t say enough great things about this store. I really appreciate the people that helped us.

We came in to buy a washer and dryer. Clerk talked to us at first then left. When we picked the washer we wanted we couldn’t find anyone to help us. A young man working in carpets finally did. He wasn’t to sure about the transition but I hope got us through.

Always have a great shopping experience here.