#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(408)719-5400
Tool & Truck Rental(408)719-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1177 Great Mall Dr
Milpitas, CA 95035
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Customer Store Reviews

  • 4.4 out of 261 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (261)
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Showing 1-30 of 261 reviews
It's a clean store with very helpful people working there
It's a clean store with very helpful people working there
by
  • Verified Purchase
  • Recommended
Sina Weil was the best employee in the store having helped us to look for what we need for our DI...
Sina Weil was the best employee in the store having helped us to look for what we need for our DIY project.
by
  • Verified Purchase
  • Recommended
Store is very organized, will stocked & employees are very helpful!
Store is very organized, will stocked & employees are very helpful!
by
  • Verified Purchase
  • Recommended
The best store nationwide. I only buy things for my houses in NYC and I try to do most of my shop...
The best store nationwide. I only buy things for my houses in NYC and I try to do most of my shopping at this store. The stores in NYC just have too much customers and not enough support.
by
  • Verified Purchase
  • Recommended
This store is definitely not one of the better locations in the chain. First off, the parking lo...
This store is definitely not one of the better locations in the chain. First off, the parking lot was filthy as a landfill, minus the seagulls. Most of the employees lack basic customer service skills. Good luck trying to find a helpful employee. You'd be better served by knowing exactly what you need, where to find it, and using the self checkout. I'd recommend ordering everything off the website and just having it delivered to your home.
by
  • Verified Purchase
STORE KEEPS GOOD INVENTORY AND ASSOCIATES ARE AWARE OF PRODUCT THEY CARRY.. THIS STORE IS MEGA...
STORE KEEPS GOOD INVENTORY AND ASSOCIATES ARE AWARE OF PRODUCT THEY CARRY.. THIS STORE IS MEGA STORE AND HAS I CAN GET HELP EASILY FROM ASSOICATE ..
by
  • Verified Purchase
  • Recommended
I would recommend this store to my friends . The service you get here is awesome!
I would recommend this store to my friends . The service you get here is awesome!
by
  • Verified Purchase
  • Recommended
The store looks very organized, where on can easily find the merchandise one needs. The employees...
The store looks very organized, where on can easily find the merchandise one needs. The employees were very helpful and provided answers to my questions about the items I was planning to purchase.
by
  • Verified Purchase
  • Recommended
The salesperson that assisted me in Appliances went ABOVE and beyond to ensure my experience was ...
The salesperson that assisted me in Appliances went ABOVE and beyond to ensure my experience was a fantastic one. Definitely visit this store if you need anything!
by
  • Verified Purchase
  • Recommended
This is a great store and has every small or big item you may need for the home. Employees are fr...
This is a great store and has every small or big item you may need for the home. Employees are friendly and helps you personally. I had help from Olga who not only helped me things I wanted but also not let me over buy things which I actually may not need.
by
  • Verified Purchase
  • Recommended
Purchased an item, but that has been opened and used by someone else. All the plastic bags holdin...
Purchased an item, but that has been opened and used by someone else. All the plastic bags holding assembly parts inside of the packaging box have been opened. You should not sell a second-hand item to any customer without a notice.
by
  • Verified Purchase
I was told that I would get $75 off if I open an account. I opened an account and did not get th...
I was told that I would get $75 off if I open an account. I opened an account and did not get the discount. She said that I could scan the code next visit which is not why I opened the account today. Not sure if I will get the credit on my next visit. I will have to call once I get my card to verify, but I was falsely led into opening a new account.
by
  • Verified Purchase
Store is organized and clean. Employees are friendly and help out with queries and advice.
Store is organized and clean. Employees are friendly and help out with queries and advice.
by
  • Verified Purchase
  • Recommended
The team this day 05/06/2018 was Great!!!! Kitchen n lawn .the store was clean.
The team this day 05/06/2018 was Great!!!! Kitchen n lawn .the store was clean.
by
  • Verified Purchase
  • Recommended
The store in Milpitas has most of the products I look for soI go to this store first. I am very ...
The store in Milpitas has most of the products I look for soI go to this store first. I am very satisfied with Abraham Saguid, an appliance specialist who has great customer service.
by
  • Verified Purchase
  • Recommended
The plant selection was exceptional and healthy.
The plant selection was exceptional and healthy.
by
  • Verified Purchase
  • Recommended
Kathy the employee at the store was very helpful and nice
Kathy the employee at the store was very helpful and nice
by
  • Verified Purchase
  • Recommended
This is a terrible store and I don't know why anyone would shop here. Employees are sullen and un...
This is a terrible store and I don't know why anyone would shop here. Employees are sullen and unhelpful. Things are hard to find and plants in the nursery are not well cared for.
by
  • Verified Purchase
1 found this review helpful
This store work team very helpful and friendly
This store work team very helpful and friendly
by
  • Verified Purchase
  • Recommended
Not sure why it has bad reviews on Google map except that there isn limited parking due to Great ...
Not sure why it has bad reviews on Google map except that there isn limited parking due to Great Mall. Customer service was good.
by
  • Verified Purchase
  • Recommended
Very helpful and effective customer service skills from representative cashier Marthica on top of...
Very helpful and effective customer service skills from representative cashier Marthica on top of her lovely personality and professionalism.
by
  • Verified Purchase
  • Recommended
My wife and I frequent this store weekly for almost all our hardware, building and repair needs. ...
My wife and I frequent this store weekly for almost all our hardware, building and repair needs. My wife gets almost all of her gardening supplies here. We've been to this store so often that we have a stimulus response whenever we get near a Home Depot and we compulsively start looking at tools and materials for our next project. It's a very comforting dependency, and the store employees are very understanding. They seem to always be nearby whenever we have a question, and they take us right to the item were looking for. Thanks for being there Home Depot!
by
  • Verified Purchase
  • Recommended
great
great
by
  • Verified Purchase
  • Recommended
Store clerk was fast in finding me a product that was not on the shelf. Would be great if they ca...
Store clerk was fast in finding me a product that was not on the shelf. Would be great if they can keep the shelf stocked at all times though.
by
  • Verified Purchase
  • Recommended
Always get good service at this location
Always get good service at this location
by
  • Verified Purchase
  • Recommended
great store for most of my DIY needs.
great store for most of my DIY needs.
by
  • Verified Purchase
  • Recommended
great store, cashier Annie is very helpful.
great store, cashier Annie is very helpful.
by
  • Verified Purchase
  • Recommended
The pro desk is always a joy to work with, Kelly & Bridgette make sure that I have everything tha...
The pro desk is always a joy to work with, Kelly & Bridgette make sure that I have everything that I need, and get me out of the store in a timely manner,, This store has what I need most of the time!! Very knowledgeable staff...
by
  • Verified Purchase
  • Recommended
Best cashier
Marybel always willing to help if you need anything she always go the extramile to help you.
by
    • Recommended
    Good friendly employees
    Good friendly employees
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 261 reviews

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