#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(405)499-8064
Tool & Truck Rental(405)499-8070
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6800 W Reno Ave
Oklahoma City, OK 73127
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Customer Store Reviews

  • 4.6 out of 766 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (766)
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Showing 1-30 of 766 reviews
Cashier, Amy was friendly and very helpful. Store was very crowded especially in view of the COVI...
Cashier, Amy was friendly and very helpful. Store was very crowded especially in view of the COVID-19 pandemic guidelines. It was somewhat difficult to find an associate to assist me in locating my purchase, but when one was found the assistance was adequate.
by
  • Verified Purchase
  • Recommended
Nice and clean store, smile and nice staffs
Nice and clean store, smile and nice staffs
by
  • Verified Purchase
  • Recommended
This particular store #3908 has poor customer service. I had to use my iPhone to find items in t...
This particular store #3908 has poor customer service. I had to use my iPhone to find items in the store, then the location in the store was not accurate.
by
  • Verified Purchase
Good place that usually gives me a good experience, sometimes excellent... wish they were more co...
Good place that usually gives me a good experience, sometimes excellent... wish they were more consistent though.
by
  • Verified Purchase
  • Recommended
This is a great location. Abby in the lighting department was especially helpful.
This is a great location. Abby in the lighting department was especially helpful.
by
  • Verified Purchase
  • Recommended
Amazing customer service, Stan helped greatly, and my grandkids are safe on the heavy duty tire s...
Amazing customer service, Stan helped greatly, and my grandkids are safe on the heavy duty tire swing we built! Thank you so very much for hiring great employees like this!!
by
  • Verified Purchase
  • Recommended
Great experience working people
Great experience working people
by
  • Verified Purchase
  • Recommended
No one actually works at this store including the management! They just specalize with their co-w...
No one actually works at this store including the management! They just specalize with their co-workers and treat customers like they are in the way!
by
  • Verified Purchase
really friendly worker., were very friendly and attentive to my shopping needs helpful informati...
really friendly worker., were very friendly and attentive to my shopping needs helpful information was given to me for my questions
by
  • Verified Purchase
  • Recommended
This is my favorite Home Depot store. I know about where everything is. It is also quick and ea...
This is my favorite Home Depot store. I know about where everything is. It is also quick and easy to get to.
by
  • Verified Purchase
  • Recommended
Store is clean and not cluttered. I can always reach out to a store assistant for advice or to he...
Store is clean and not cluttered. I can always reach out to a store assistant for advice or to help me find the items I need for my projects.
by
  • Verified Purchase
  • Recommended
The store is clean every time I go into the store the employees ask me in almost every Department...
The store is clean every time I go into the store the employees ask me in almost every Department ask me how can they help me
by
  • Verified Purchase
  • Recommended
The people there are nice, it is hard navigating the isles when the stair devices are in the way....
The people there are nice, it is hard navigating the isles when the stair devices are in the way. Can't get a cart around them when they have low items on hangers that catch the cart. Do you have Kreg products? I could not find them. Also you need Anderson Storm Door pamphlets.
by
  • Verified Purchase
  • Recommended
The staff in the refrigerator section were very helpful, check out was quick. overall - great ex...
The staff in the refrigerator section were very helpful, check out was quick. overall - great experience with knowledgeable staff.
by
  • Verified Purchase
  • Recommended
shelves always full, aisles always clean and employees always willing to help
shelves always full, aisles always clean and employees always willing to help
by
  • Verified Purchase
  • Recommended
Nehemiah from plumbing is very helpful and knows a lot about his product he will find product for...
Nehemiah from plumbing is very helpful and knows a lot about his product he will find product for you and if he cant he will find another store and call them and if still they don't have it he will still find other ways to make sure you have been taken care of
by
  • Verified Purchase
  • Recommended
This Home Depot's employees are very helpful. Amy and Luis helped my family, calmly and very coll...
This Home Depot's employees are very helpful. Amy and Luis helped my family, calmly and very collected, even after store hours. We wanted to purchase a washer and dryer as soon as possible since ours broke and because the pandemic makes it dangerous to be out unnecessarily. However, there were two star employees that definitely need a raise if possible, since they helped us open a new Home Depot credit card and purchase a washer and dryer, and they both stayed even 45 minutes or more after closing to help us. They were very understanding and listened to all of our concerns and needs; they made sure our shopping experience was perfect and they made sure we ordered the right model and color of dryer and washer, we used the nice promotions for getting a new credit card, and that we left the store with everything we needed. I was so impressed by these two workers that I will definitely be returning to this location all the time for these two. They both deserve nice hefty raises if possible. I strongly recommend coming to this location.
by
  • Verified Purchase
  • Recommended
The associates are always friendly, the products are always available for the consumer and there ...
The associates are always friendly, the products are always available for the consumer and there is no pressure for me as the consumer to buy anything that I do not want to purchase. The store is always clean. The cashiers are always friendly and professional.
by
  • Verified Purchase
  • Recommended
Employees are too busy acting like they are working by staring at the same small box for five min...
Employees are too busy acting like they are working by staring at the same small box for five minutes without doing anything. The employees also like to walk right in front of you while you are looking for needed items, yet they could not be bothered to ask if I needed any assistance.
by
  • Verified Purchase
Always clean and friendly.
Always clean and friendly.
by
  • Verified Purchase
  • Recommended
Friendly, attentive, knowledgeable employees. Necessary items are in stock, which is not easy ri...
Friendly, attentive, knowledgeable employees. Necessary items are in stock, which is not easy right now. I've been coming to this HD for about 10 years, and don't believe I've ever had a bad experience.
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
the store on 3rd and mc arthur is a great store
the store on 3rd and mc arthur is a great store
by
  • Verified Purchase
  • Recommended
Arrived with all of the things I needed on my list... with their locations in the store noted, I ...
Arrived with all of the things I needed on my list... with their locations in the store noted, I found most items easily because I looked them up on the internet before my trip to the store. Some items I had to ask an associate where to find it. Using an electric cart that the store graciously supplies, it would have been smoother if I could have 'planned my route' through the store if I knew where all the items I wanted were located, But hey... they do a great job of trying to keep their store inventory (and location of the item) up to the minute on the internet. My only 'complaint' if you will, is that there is not a way for me to take advantage of my military discount when checking out at the self checkout... or if there is a way... I didn't see it. I was assisted be a very nice associate, but was not asked about a military discount... and I did not think to ask about it, so it is my fault in that respect. Next time I will try to remember to ask. I definitely like the way I could navigate the isles (using the electric cart) in the store without having to detour around stuff in the isles that were in the process of being used to stock the shelves... or sometimes just plain old in the way because t6hat's where the display was. All-in-all a great store, and very friendly. Customer satisfaction is important to them, and as a customer that is appreciated.
by
  • Verified Purchase
  • Recommended
One of the most helpful things Home Depot could do, in my opinion, is to have the on line and in ...
One of the most helpful things Home Depot could do, in my opinion, is to have the on line and in store inventory be a lot more accurate. It is not helpful to check on line for inventory, drive to the store to find out there is not any inventory.
by
  • Verified Purchase
These guys do it right. Knowledgeable and quick shopping every time.
These guys do it right. Knowledgeable and quick shopping every time.
by
  • Verified Purchase
  • Recommended
Good store
Good store
by
  • Verified Purchase
  • Recommended
Great service and wonderful customer service. Very kind to us as we are senior citizens.
Great service and wonderful customer service. Very kind to us as we are senior citizens.
by
  • Verified Purchase
  • Recommended
I've never been in the store and NOT found what I was looking for.. I've found the staff to be ve...
I've never been in the store and NOT found what I was looking for.. I've found the staff to be very helpful.. nice shopping day.
by
  • Verified Purchase
  • Recommended
Best Home Depot store in okc Lowe’s in yukon sucks Wish we had a Home Depot in yukon West okc ...
Best Home Depot store in okc Lowe’s in yukon sucks Wish we had a Home Depot in yukon West okc is close enough
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 766 reviews

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