Reviews for Wareham #2613

I stopped in to get water bottle replacements. Joe was so friendly and helpful. I received great customer service that was a wonderful experience and great way to start my day!

Can’t speak highly enough about the great experiences I’ve had at this location. The employees are knowledgeable and extremely helpful.

Real person at check out. Very pleasant and personable.

Tom helped us get our grill. Very kind and helpful. So refreshing to have someone help us that actually wants to help and likes working!!!

I'm always working on improving our home, first choice is Home Depot.

We have been dealing with HD since 9/15/23 on carpet for out loft and two sets of stairs. Also ordered laminate plank flooring. Double check your measurements that the HD measuring department does. The carpet measurement came up short and they left us without carpet on our stairs for over two weeks now. They provided us with four different measurements for the laminate flooring, all which we in excess of what was needed. Not only did they want to charge us for the extra material, but also labor for the install for extra material that couldn't be installed During the carpet portion of the job, their installer verified the actual size of the flooring that was not measured correctly by HD and provided us with an accurate measurement. The excess charges are around $800. Multiply this by thousands of customers who don't double check and this dissipative practice is a huge money maker for them BUYER BEWARE !!!!!!! We spent 1 1/2 hours in the store on 11/18 explaining this and were told someone would call us on the Monday 11/20 Nine days later (yesterday 11/27) I spent another 1 1/2 hours waiting for someone to help. The person was at lunch so she sent an assistant manager to take care of us. He knew nothing about flooring, could't help. I called the installer in front of them on speaker phone and she confirmed that they are the ones that needed to correct the charges. That wasn't good enough, they need to speak with someone else at the install office. My frustrations boiling at this point I smacked my folder against the wall tell the assistant manger he was useless and of no help, at which time he told me to leave his store. Yes you read that right "LEAVE MY STORE" So My wife and I are still in limbo. Great way for HD to treat a couple loyal senior customer. We'll shop elsewhere from now on -

Need quicker response to answer phones...more help answering calls.

Jen at pro desk wax super helpful

Try to return an item that is clearly still on the shelf. I understand that I cannot get cash back if I do not have the receipt but I would have taken store credit instead of the cash back. I’m a pro account holder and spend close to $25,000 a year at Home Depot. I shouldn’t have to jump through hoops to make a return.

Don't bother having anything delivered. Every single time I have had an issue, be it, damaged items, late delivery, list delivery and incomplete deliveries.

Alicia and Tara at the customer service desk are amazing! They are super helpful and so pleasant to interact with. They made my trip quick and easy. Best customer service ever!

I am a disabled veteran, missing a leg. Your man Larry the loader goes out of his way to both say hello and help me. He is the reason I visit your store almost exclusively.

Great store, friendly staff. They always walk me to the item I am looking for because just giving me an isle number doesn't help, since these stores and the products can be confusing to me at times.

Nick from flooring was so helpful with my blinds purchase and I will definitely come back because of the experience I had with him

Staff member named Jovanie was extremely helpful

Nice store, very polite experts

Efficient help from all employees Looking forward to continue shopping at HomeDepot

Deborah P. took the time to answer my questions and help me find the merchandise I needed for a project. And she did it with a smile! Made the trip to Home Depot worth it knowing I had the right tools to complete the job.

Bought a wheel barrel and inflatable machine

Marianne K was helpful and courteous. She immediately stopped doing what she was doing in order to give me her complete attention. I have rarely found a Home Depot Associate so thoughtful and helpful. If she worked for me I would devote my time mentoring her because of her interest in her job and her willigness to listen, comprehend and assist my needs as a customer and consumer.

Walking into the store you are welcomed, asked if they can help you/direct you. Store is cleaner, more organized that the other Home Depot stores in the area. The Rest room is the cleanest rest room I've ever been in. When they check you out they ask how things are going, They make you feel like you're part of the community. We like that. Debra is the best.

All Staff were courteous and professional. I would recommend this location to my friends for their home improvement needs.

Employees are very helpful at the wareham location always smiling

The delivery men were excellent. They called 30 minutes before arrival. They carefully removed our item from their truck and removed the box prior to bringing it up the driveway. They then wrapped it so that it would not get scratched and carried into my home. They were friendly and courteous.

Love shopping there. Employees are great. Jess & Coleman to name a few!!!

The store is so crowded with orders for pickup you can move around comfortably. Spent time looking for a cart, because they are all used by Home Depot for orders

Tom and Robyn were extremely friendly and helpful in assisting me with buying and transporting a huge Halloween decoration. I’ve been looking to find this for 2 years, and thanks to their outstanding assistance, “Mr. Bones” will be a HUGE neighborhood favorite every year.

The help seems to be so caught up in conversation with other help on different depantments that they ignore or are irritated when you ask for help

I Always find something that I’m looking for love shopping now

Tara is so kind and polite been there 4 x in the couple she greets you with a nice smile and helps you find what you and if she can't she will ask a person who knows. It's nice day coming to shop when tara is working you know the experience is going to be pleasant. She is the true model of great customer service.